Honda Queensway

I was impressed with the dealer. My only issue was when I picked up the car I reviewed the wrong add on for the trunk. I had a great experience with you and in the beginning of the My only issue was when I picked up the car I reviewed the wrong add on for the trunk. I had a great experience with you and in the beginning of the process but the day I picked up the vehicle there was a miscommunication with the accessory for the trunk. I wanted the trunk cover and I got the trunk protector part and when I told the finance representative I was told to pay the difference and all the original “niceness” was gone. I felt the niceness was fake and just to make the sale. I get it that this is ones livelihood but I was not the one that made the error. I didn’t appreciate that all efforts made to make the sale went out the window after the sale was made. The young man who helped show us about the car was super friendly and knowledgeable and I would give him a 10/10 score. Therefore, I am not filling out the survey because i was not 100% satisfied. I actually purchased the trunk cover elsewhere. More

Great service and friendly staff, dropping us home and picking us up was very nice. Thank you for accommodating us. It was a really great customer service. Thank you! picking us up was very nice. Thank you for accommodating us. It was a really great customer service. Thank you! More

I went into queensway Honda looking for a car after I had been in an accident and my car was written off. Lobsang Thakur Helped me find the car that I wanted at a great price. Excellent service. Would recomm been in an accident and my car was written off. Lobsang Thakur Helped me find the car that I wanted at a great price. Excellent service. Would recommend Queensway Honda More

The service seems to have been well done but fairly expensive. Although not very important, but the carwash which was to have included was not done. expensive. Although not very important, but the carwash which was to have included was not done. More

It was awful I went 3x for tire change. waited 3.5 hours for completion. waited 3.5 hours for completion. More

Was a great experience everyone was pleasant, experienced and knowledgeable people make the day enjoyable. and knowledgeable people make the day enjoyable. More

The service department of Honda Queensway is outstanding and I have been coming here for over twenty years since they were on Lakeshore. and I have been coming here for over twenty years since they were on Lakeshore. More

Just bought 2022 Honda CR-V and Mr Lobsang was very professional and met all of our needs. Also Alena in Financial Services was great. professional and met all of our needs. Also Alena in Financial Services was great. More

The sales manager tried overcharging by about $400 for a towing package for a Honda Passport. I knew what it should cost from pricing it at another Honda dealer. Not cool especially when we bought the vehic towing package for a Honda Passport. I knew what it should cost from pricing it at another Honda dealer. Not cool especially when we bought the vehicle for full asking price. We were told that we could call one young fellow who explained the technology any time for help. Tried a few times and got no calls back. More