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Honda Magic
Brooks, AB
122 Reviews
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122 Reviews of Honda Magic
February 08, 2021
T'Jay was SUPER helpful in my recent search for a car. He spent hours over the weekend (including Saturday night) answering all of my questions, and trying to make something work (price-wise). He sent m He spent hours over the weekend (including Saturday night) answering all of my questions, and trying to make something work (price-wise). He sent me a video of the vehicle, and offered to take a test drive in it over facetime so that I could listen to how it sounded. The vehicle was reasonably-priced, but I was buying from out of province. Despite the already-reasonable price, he was willing to work with me, even throwing in free shipping to my province! In these weird COVID days, it's tougher to find a good vehicle, especially without being able to see it in person. T'Jay made the process easier. I would happily work with him and Honda Magic in Brooks AB again! More
by t.sommer33
Employees Worked With
T'Jay Gauthier
Helpful August 15, 2020
Kyle and Kirsten made the process so simple! Fast and friendly service! Super accommodating and very knowledgeable. This is the second vehicle I’ve purchased from Honda Magic 100% would recommend! friendly service! Super accommodating and very knowledgeable. This is the second vehicle I’ve purchased from Honda Magic 100% would recommend! More
by emgeeeye
Employees Worked With
Kirsten Mathews, Kyle Mulligan, Ami Kinniburgh
August 12, 2020
Very Disappointed This is the first time I have ever reviewed a car dealership but my experience was so bad I just have too. I arranged to go to Brooks from Calgary to This is the first time I have ever reviewed a car dealership but my experience was so bad I just have too. I arranged to go to Brooks from Calgary to see a used Ford Festiva that they had on their lot. I emailed back and forth with Ami a sales person and arranged to come down today late morning this gave a few days warning. I confirmed again yesterday that I was coming to see the vehicle. I arrived today at 1130 I was informed that Ami was off for family reasons surprised me as she had not updated me but a fella who said he was the sales manager said he was aware of me coming and would look after me. The vehicle was a disaster, it was covered in dirt and bird poop (I counted seven poops) and the tires were at the wear bars I told the sales manager I was disappointed that the veh was not clean he made some excuse about the lot is close to a gravel pit but if I buy the car he will clean it as he is not just the sales manager but also the detailer. He pulled the car out, put on a plate and said to take it for a ride and left. I opened the door the car was very dirty inside (no bird poop thank god) but the smell of straw and other farm stuff inside. I drove the car the rear wheel bearings were so shot you could not get the car over 100 km/hr the steering wheel was shaking. I brought the car back and told the Sales mgr/detailer that the car was in rough shape and that I was upset as I had made the trip from Calgary just to see it, he shrugged, I asked him if he had driven the car as it had been on their lot for a week and he said "yes" I asked if he had been on the highway and he said "yes" but no real further dialogue. I have been purchasing, selling/trading vehicles for over 40ys this is the worst I have seen, they are zero for salesmanship or professionalism I was going to ball the sales manager/detailer out but I felt sorry for him as he was pathetic. I cannot believe that is an actual Honda dealership! I think they might want to consider changing the name to Tragic Honda. That being said Magic works as they made me disappear. More
by Rock
Employees Worked With
Not sure just said he was sales manager
June 21, 2020
Great service, everyone made it a very fun process. We found exactly what we wanted and Tony, Trevor and Kristen made it possible. we had such a great experience at buying a car with them. Would highly re found exactly what we wanted and Tony, Trevor and Kristen made it possible. we had such a great experience at buying a car with them. Would highly recommend going there. We’ll definitely be back!! More
by Singh0853
Employees Worked With
Tony Lavigne, Kirsten Mathews
June 19, 2020
Walter was very friendly, knowledgable, competent, and helpful with me in choosing the perfect truck. Thanks to him, Tony, and the staff at Honda Magic I'll likely be driving this new Ridgeline for the ne helpful with me in choosing the perfect truck. Thanks to him, Tony, and the staff at Honda Magic I'll likely be driving this new Ridgeline for the next 15 years, like my last one. Love the truck! More
by SJ
Employees Worked With
Walter Dugas
June 12, 2020
Tony was very helpful in getting us the car we liked within our budget. We are very pleased with the service. Thanks Tony :) great place to shop a car in Brooks!!! within our budget. We are very pleased with the service. Thanks Tony :) great place to shop a car in Brooks!!! More
by Meshegna
Employees Worked With
Tony Lavigne, Kirsten Mathews, Nicole Davidge, Ashley Morton
June 12, 2020
Great people great service. It’s a great experience for our family. From our first visit to pick up our new vehicle just in 36hs. our family. From our first visit to pick up our new vehicle just in 36hs. More
by shanshanqin
Employees Worked With
Tony Lavigne, Kirsten Mathews
June 03, 2020
Had the best experience ever purchasing my first new vehicle at Honda Magic. Walter was very knowledgeable and professional, I would recommend everyone buy from him at Honda! The whole team there was a vehicle at Honda Magic. Walter was very knowledgeable and professional, I would recommend everyone buy from him at Honda! The whole team there was awesome to deal with. Thank you Guys More
by Rn
Employees Worked With
Kirsten Mathews, Ashley Morton, Walter Dugas
May 27, 2020
Amazing Customer Service Walter, Tony and Kirsten at Honda Magic were amazing people to deal with. They answered every questions I had. They were very responsive and respectfu Walter, Tony and Kirsten at Honda Magic were amazing people to deal with. They answered every questions I had. They were very responsive and respectful. Amazing people to work with. I highly recommend this dealership because of their customer service!! More
by Andy
Employees Worked With
Tony Lavigne, Kirsten Mathews, Walter Dugas
