Hollis Ford

2018 Ford Escape Courtney was excellent, she answered all of our questions, the service was good.. She went over the features of the vehicle, we asked to hold the vehi Courtney was excellent, she answered all of our questions, the service was good.. She went over the features of the vehicle, we asked to hold the vehicle when we were away on vacation and that was not an issue. More

stress free car shopping thank you to courtney and the team at hollis ford for an amazing car shopping experience. stress free and exceptional service. 10 plus star rating. thank you to courtney and the team at hollis ford for an amazing car shopping experience. stress free and exceptional service. 10 plus star rating. More

Just bought a brand new f150 Courtney was great and helped me get all set up with the accessories and things I needed. She went above and beyond to help me get he minor imperfec Courtney was great and helped me get all set up with the accessories and things I needed. She went above and beyond to help me get he minor imperfections in the hood addressed and really aided my buying experience More

Wish someone had forewarned me NEVER to go here. Dropped my vehicle off for a fairly simple issue that should have taken 5 days at most. They Completely RUINED my truck. Constant struggles with ma Dropped my vehicle off for a fairly simple issue that should have taken 5 days at most. They Completely RUINED my truck. Constant struggles with management, constant calls to customer service that went unanswered. Owner does not stand behind his word. No help or remorse what so ever. 4 months later I get my truck back and it's damaged! What gives them the right to scratch up vehicles and pretend like nothing ever happened??? How this dealership remains open is beyond me. You have been warned .....Steer Clear of Hollis Ford. More

Sway bar link I needed a swaybar link on my 2013 ford tauras.. . They did the job in less than an hour and the fee charged was almost exactly as quoted. The I needed a swaybar link on my 2013 ford tauras.. . They did the job in less than an hour and the fee charged was almost exactly as quoted. The thing is , the car is handling amazingly better with the new sway bar.. ( which of course I have no clue as to what is a sway bar ).. So good job Brian Buckley More

above and beyond Just goes to show that once you get the right team assembled things fall into place. The Service Dept Team from the manager down to the advisers work Just goes to show that once you get the right team assembled things fall into place. The Service Dept Team from the manager down to the advisers work well together and have a genuine desire to help resolve issues and have you leave with the feeling you are their #1 priority. I've been waiting 25 yrs for this type of service .........glad to see its finally in Truro and you don't have to go to the HRM. More

Nice to see a smiling face behind the counter . Becky was smiling and cheerful . She booked me in .I was told there was new pop corn if wanted . She even brought me the book had dropped outside my c Becky was smiling and cheerful . She booked me in .I was told there was new pop corn if wanted . She even brought me the book had dropped outside my car . She came back as soon as my car was done . A pleasant experience for sure . Diane (for Earl Barkhouse as it was me who took the car in for service .) More

Quick yet painful The actual tech service was great however the scheduling was exasperating. Originally I had to schedule a day off because I was told I would have to The actual tech service was great however the scheduling was exasperating. Originally I had to schedule a day off because I was told I would have to leave the vehicle all day but my appointment was canceled the day before I was supposed to go in causing me to miss that day of work, very costly to me with nothing but a weak apology from the service desk. They said it would be between five days to five weeks before I could be rescheduled. Over four months later I am contacted with an offer to reschedule. This time I was told it would only take an hour. Didn't need to take a full day off at all! This was for a recall for an airbag. Time lag due to not having part in stock or available. I don't use this service center normally and am not likely to include it in my list of places for future work. More

Great experience, will buy here again. I purchased a relatively inexpensive vehicle and I was treated with the utmost respect, this was my first purchase from Hollis but it will not be my l I purchased a relatively inexpensive vehicle and I was treated with the utmost respect, this was my first purchase from Hollis but it will not be my last. Tyler was excellent as was the manager Jason. Thanks for the great deal and better experience. More

Recently Purchased a 2013 Toyota Venza (clearance) Hello! We recently purchased a 2013 Toyota from Hollis Ford (clearance). Garnet Maclean Vehicle Consultant was helpful in coordinating the repair Hello! We recently purchased a 2013 Toyota from Hollis Ford (clearance). Garnet Maclean Vehicle Consultant was helpful in coordinating the repairs required for inspection. Amazing and friendly service all around. More