Heninger Toyota

PRAISE FOR HENINGER TOYOTA'S SERVICE DEPARTMENT We've owned Toyotas for years, have been to many Toyota dealerships' service departments across the continent. Heninger, in Calgary, has the BEST. Com We've owned Toyotas for years, have been to many Toyota dealerships' service departments across the continent. Heninger, in Calgary, has the BEST. Competent...courteous...quick. They're fabulous! More

Purchase of our used Toyota 4runner This dealership went above and beyond from start to finish! My husband and I had been looking for a trail edition Toyota 4runner for quite some time. This dealership went above and beyond from start to finish! My husband and I had been looking for a trail edition Toyota 4runner for quite some time. We looked on auto trader daily to find one! We came across one that was for sale at Heninger Toyota in Calgary. I responded to the add and with in minutes had a response from Chris asking if we had and further questions about the unit. Asked him a million questions in which he answered quickly! Now we live in BC and had to figure out away to make this all happen. We went to our bank and we're waiting for an answer on our financing. I advised Chris of this and he said no problem we will hold it for you guys till you get a response. He even held it with out taking a deposit. Well the bank took its sweet time and never got back to us. At that time Chris suggested we talk yo Diane to see about getting financing done through the dealership. So I was in contact with Diane who was more than a pleasure to deal with! She had an response in two hours! Diane called us with good news to let us know that the 4runner was ours :) The part that blew us away was they helped with flights and a ride from the airport and even offered to buy as breakfast. Diane advised us what needed to happen once we got back in to BC with insurance and inspections and so on. Chris even email us to make sure we made it home safe and to make sure everything went smooth with ICBC and setting up the insurance. There are so many other little things that they did for us that made this the easiest vehicle purchase we have ever done. Even being in a different province! Heninger Toyota, staff and vehicles are all 10++++ So thank you! Joel and Heather Knight! More

Heninger drops ball on service Went to bring vehicle in for service today. Came in 30 minutes prior to service and needed to be shuttled 10 minutes from location. I waited for 50 mi Went to bring vehicle in for service today. Came in 30 minutes prior to service and needed to be shuttled 10 minutes from location. I waited for 50 minutes before asking about how long it would take as I had to be at work 30 minutes prior. They claim to have gotten into a car accident with their shuttle service days before and had no vehicles for shuttle even though when taking my appointment they didn't mention this at all.(they're a dealship and have access to how many vehicles?) They offered me a bus ticket to get to work. YES A BUS TICKET. I didn't pay 40k for a Tacoma plus $525 to have vehicle service to take the bus... This dealership has terrible customer service.... Why pay more to have your vehicle services at a Toyota dealership when they have brutal customer service? Avoid this place at all cost and take your vehicle to country hills Toyota. They know how to treat their customers.. More

Good dealer Very good purchasing experience, Phil was very helpful in selecting a vehicle. A few minor issues came up after purchasing by Heninger was able to re Very good purchasing experience, Phil was very helpful in selecting a vehicle. A few minor issues came up after purchasing by Heninger was able to resolve them in a timely matter. Overall this is a good dealer, and they take good care of their customers. More

A very friendy and welcoming experiene We dealt with Roman from the very beginning and he was awesome, Very friendly and hard working. He gave us his 110 percent to make sure we treated ab We dealt with Roman from the very beginning and he was awesome, Very friendly and hard working. He gave us his 110 percent to make sure we treated above-and-beyond, He is very patient and very understanding. When thins got a little difficult, he took time to explain every thing to his boss, Jerome, and came up with a solution. Roman worked for us even on his day off to meet our demand, I am very thankful that the secretary connected me with Roman on day one. I had a very bad experience with the used car dealer of Heninger Toyota, Steven. Sorry, I have tell he truth. I was pissed-off at the bad treatment by Steven and that's why I decided to go for a new RAV 4 , 2014. But Roman made us happy. He made sure we are 100 percent satisfied! Way to go Roman! Thank you so much!! Yonis Melew, Calgay More

Heninger used car purchase Steve Chan made sure our used car purchase was a good experience. He made certain all the details that needed attention were completed to our Steve Chan made sure our used car purchase was a good experience. He made certain all the details that needed attention were completed to our satisfaction. He kept us posted as to progress and answered all our questions in a patient and pleasant manner.. The managers at this location were also efficient and friendly. We thank all involved. C&T Hunt. More

Good exoerience I have a great experience with this dealership and i will recommend it to my friends.and Ms Anne reyes is great sales person .nice working with her.i I have a great experience with this dealership and i will recommend it to my friends.and Ms Anne reyes is great sales person .nice working with her.i will recommend ms anne reyes to my froends More

Excellent service with Leo Mei Leo had been so patience with us throughout the sales process. We were glad with his quick responsible service. We were so satisfied with the new vehi Leo had been so patience with us throughout the sales process. We were glad with his quick responsible service. We were so satisfied with the new vehicle that we got in terms of the purchased price and his service overall. More

Accommodated well, nice car, running performance is well good, comfortable and excellent!!! Keep up the good work, i really love my tacoma, onward toyota heninger... good, comfortable and excellent!!! Keep up the good work, i really love my tacoma, onward toyota heninger... More

Leo is a very professional, knowledgeable sales advisor, with a pleasant and helpful personality, Kudos to a awesome deal! I would recommend Heninger (and Leo) to anyone looking to purchase a new Toyota. with a pleasant and helpful personality, Kudos to a awesome deal! I would recommend Heninger (and Leo) to anyone looking to purchase a new Toyota. More