Is zero stars an option? Alexandre Maher is condescending and arrogant. I drove to Hawkesbury to sign and pick up a car that we viewed in photos and that a family member went and saw in person. When we arrived, there was new noticeable and large damage that was not there a few days prior. Obviously, we did not accept the vehicle as it was, and Alex refused to have it fixed, also refused to provide any vehicle maintenance history, so we decided to walk away from the deal. Upon not accepting delivery of the car, Alex and the sales manager Benoit refused to return our deposit which was conditional to the sale and used only to hold the car. When we protested and explained they had no right to the deposit, Benoit then said he would be polite for 30 more seconds and then would call the police to have us removed. Hidden fees, hidden damage, no vehicle history, rude, unprofessional staff. Be warned. Do not buy from Hawkesbury Honda. I found another vehicle at another dealership and had an amazing experience. Strongly recommend Linda at Barrhaven Honda.