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Harris Oceanside Chevrolet Buick GMC

Parksville, BC

3.8
608 Reviews
Thank you for looking at our company reviews. We take pride in the way we serve our customers. It is how we "Get Out there" I am available for assistance so please do not hesitate to call me if I can help in any way. regards, James Crockett General Manager
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Box 627 512 East Island Highway

Parksville, BC

V9P 2G7

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Showing 608 reviews

May 22, 2013

Took by vehicle, 2010 GMC, in for a regular service on May 13/14, 2013 and was met and looked after by Richard Stewart. Mr. Stewart and very courteous, professional and it was obvious that he is well info More

by redcoat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Stewart
May 21, 2013

I have now bought 3 vehicles from Harris and Ryan was the sales guy in all cases. I use the service dept. always and get great service. More

by dmeanwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Swailes
May 13, 2013

Wonderful experience! Everyone was helpful and so kind, it was our first purchase through a dealership. We purchased a used Ford 2006 truck that had a little mishap with one of the mirrors. The mirror was More

by hannah123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2013

I would like to thank Ryan Swailes on his assistance in purchasing the 2011 GMC truck,not knowing much about the towing capacity he walked me through the detail of vehicles which helped me in making the de More

by donna9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Swailes
May 10, 2013

My wife and I attended at this dealership at 2 pm on a Friday in response to a letter announcing that we would get an incentive of $1000 by trading our 2008 Torrent on a new GMC Terrain. I met Harlem Bro More

by CamaroOwner1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Steve Peters, Harlem Brooks
May 11, 2013 -

Harris Oceanside Chevrolet Buick GMC responded

Hi, I am writing to thank you for your recent review. Your feedback and opinions are important to me. I did speak with both Harlem and Steve. Steve did admit that he could have come off of the stairs to speak with you on an eye to eye level and this is perhaps a manners or training issue for our team and you make a valuable point. I have asked my team members not to throw out a casual trade appraisal number if the potential trade cannot be viewed. There are too many things that can go wrong when we do this. It sounded like we were trying to rush the car buying process a bit. Normally, when someone is looking to make a large buying decision such as a car/truck purchase we like to find a vehicle that suits their wants and needs before tossing around potential trade-in values. My team members insist that you were invited into the store and offices to find out more about the offer from GM but we may have had a communication problem. One thing that we all know is that we need to sell cars to earn a living and treating people rudly is certainly not what we get out of bed everyday to do. Obviously something went wrong and I would certainly like the opportunity to earn your business and respect as so many other customers have done. I would like to try and turn this situation around. If you are inclined, please accept a coupon from me to you for a free lube/oil/filter in our service department. Clearly, we accept the fact that we live and die by reviewers like yourself and we are very proud to be the highest rated GM dealer in BC. I hope we can change your current opinion of us. I can be reached at andy.lankester@harrisauto.ca or by phone 250-248-8383 sincerely, Andy Lankester General Manager

April 14, 2013

I love my new 2013 chevy cruize. This was the first time I have bought a car and I shopped around at many different dealerships. Harris Oceanside Chevrolet was by far the best in customer service. Every s More

by nadinecheycruize2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Swailes
April 11, 2013

My wife and I had never been to Harris Auto in Parksville before last weekend. We dropped in on the off-chance that there might be a used vehicle that would suit my wife. As we looked at some of the cars a More

by dog123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 03, 2013

I went into this dealership looking for a truck. Harlem was an awesome sales rep. He wasn't pushy and had a down to earth attitude, and he helped me to decide from their MANY trucks. They had a great varie More

by ryancowwer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Peters, Harlem Brooks
February 21, 2013

I have bought new cars before but have never been as impressed with the whole procedure as I was this time. From taking the time to show us all the vehicles that Ken thought we would be interested in, More

by Knowlbe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken McLean and Cheryl Davies
February 14, 2013

Steve Austin was excellent to deal with. If not for him. Oceanside would not have made a sale. We would recommend Steve to anyone looking for a vehicle. More

by rgw44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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