Harbourview Volkswagen

THIS REVIEW ONLY APPLIES TO THE SERVICE DEPARTMENT. I have had my VW serviced at this dealership for the past six years and have always found them to be courteous and very helpful, especially the male pe have had my VW serviced at this dealership for the past six years and have always found them to be courteous and very helpful, especially the male personnel at the service desk. I have found the repairs to be reasonable and have not be charged for things that I did not want or need. I just bought a new VW Golf wagon and will continue to have the car serviced at this dealership. I HAD A BAD EXPERIENCE WITH THE SALES DEPARTMENT. I agreed to have my 2004 diesel Jetta Wagon with 130,000 km driven by a salesman to assess how much it would be worth in a trade in on a new VW Golf diesel wagon. It is a very rare car to buy and when I was able to find it on Craigslist, it would list for about $12,000. It had been serviced by this dealer since 2007, previously by another dealer in Vancouver. After consulting with the sales manager, the salesman offered me $4,000 for the car. I was shocked and asked him how much he would sell it for. Without batting an eye, he said $10,000. I told him what I thought of his offer and walked out. I purchased the new 2013 Gold diesel wagon in Vancouver and I sold my 2004 for $11,000 cash on Craigslist. I WOULD NEVER RECOMMEND BUYING A CAR FROM THIS DEALERSHIP. More