Halton Honda

The last two services that my car went through, during covid, were very frustrating because the person making the appointment did not have sufficient information/experience to predict how long the service covid, were very frustrating because the person making the appointment did not have sufficient information/experience to predict how long the service would take. Since I don't live in Burlington, I was forced to walk around the town for more hours than expected. No coffee shops, retail stores etc were open, so it was a very long time, almost 5 hours, 2 hours longer than the promised 2 hours. However, this time, everything went smoothly. My car was ready at the stated time. I still had to walk around Burlington for 3 hours but I had planned for that time frame. Good job of improving the situation. More

Was very pleased with the friendliness and knowledge of Arjun. He was easy to talk to and answered any question I had. It was a very pleasant experience. Arjun. He was easy to talk to and answered any question I had. It was a very pleasant experience. More

I have been a customer of Halton Honda since 2003 and I have dealt extensively with people like David McHarg, Brad Mordue and Jamal Sabri for most of that time. These people continue to provide EXCELLENT s have dealt extensively with people like David McHarg, Brad Mordue and Jamal Sabri for most of that time. These people continue to provide EXCELLENT service are the reason I continue to patronize this dealership. I am however concerned that this dealership is putting unreasonable pressures on the service staff. They always seem so rushed and under pressure. I think more needs to be done to help them out and to maintain the level of service we have come to expect. More

Went for a simple seasonal tire change for my CRV. Easy and efficient booking process, excellent, prompt service as always. Enjoyable interaction with Alex. Always professional and friendly. and efficient booking process, excellent, prompt service as always. Enjoyable interaction with Alex. Always professional and friendly. More

I have been dealing with this dealership for over 10 plus years! Always treated very well. David McHarg is very professional and attentive to what I want with my Honda! Always a happy customer! years! Always treated very well. David McHarg is very professional and attentive to what I want with my Honda! Always a happy customer! More

Took Honda Civic in for oil change, brake inspection and tire swap/rotation. Service advisor, Jamal Sabri, was very professional and took the time to ensure that a troubling wheel/brake noise issue was pro tire swap/rotation. Service advisor, Jamal Sabri, was very professional and took the time to ensure that a troubling wheel/brake noise issue was properly attended to with the mechanic...even going the extra mile to separately test drive the car to ensure the noise issue was properly addressed. Very pleased with service result! More

Always a pleasure to deal with Cory...,car always done on time and the bill explained in full.Will for sure be coming back..GREAT time and the bill explained in full.Will for sure be coming back..GREAT More

Easy process, COVID friendly, just plain friendly. As Easy process, COVID friendly, just plain friendly. As much as I don’t look forward to car shopping, Jeff made it almost enjoyable. Cecilia in financ Easy process, COVID friendly, just plain friendly. As much as I don’t look forward to car shopping, Jeff made it almost enjoyable. Cecilia in finance wasn’t pushy, and the chocolate in her office made me enjoy the experience even more. Highly recommend Halton Honda. More

Excellent staff and environment. Atif was very thoughtful and patient sales person. Overall a very goo experience and we will recommend Halton Honda to others. thoughtful and patient sales person. Overall a very goo experience and we will recommend Halton Honda to others. More

Service was as expected, good I've been going here for several years now. Only one minor thing this time around. Why were the hub caps left on the snow tires that had been removed? Usually the hub caps ar several years now. Only one minor thing this time around. Why were the hub caps left on the snow tires that had been removed? Usually the hub caps are taken off and are exchanged with the other hub caps in a bag. The hub caps were loose so I ended up taking them off the winter tires myself. One question: what is the brand of tires that come with a 2020 Honda Civic. More