Halton Honda

Halton Honda responded

Thank you so much for your kind words and for your continued trust over the past 16 years! We’re truly glad to hear that your experience has consistently been informative, polite, professional, and friendly, exactly what we strive for with every visit. It means a great deal to us that you’ve chosen to service your Fit with us for so long, and we’re honoured to have earned your loyalty. We look forward to continuing to take great care of you and your vehicle for many more years to come!

Halton Honda responded

Thank you so much for the fantastic review Glenn! We’re thrilled to hear you had another awesome experience with us. Marc will really appreciate your kind words, his knowledge, attentiveness, & genuine care for his customers truly make him a standout on our sales team. We also appreciate you taking the time to share your recommendation and for recognizing the team’s efforts. We wish you lots of fun adventures in your new Honda and look forward to welcoming you back in the future. Safe travels.

Halton Honda responded

Thank you for the great feedback! We’re glad to hear you had a professional and friendly experience while getting your winter tires switched and your vehicle washed. It’s always our goal to make every visit smooth & hassle-free. We truly appreciate your recommendation and look forward to seeing you again next time!

Halton Honda responded

Thank you so much for your continued loyalty and kind words! We’re truly grateful for your long-standing relationship with Halton Honda and are especially pleased to hear that you continue to feel well taken care of & respected each time you visit. Building lasting relationships like yours is exactly what we strive for, and it means a great deal to our entire team. We look forward to continuing to serve you for many years to come!

Halton Honda responded

Thank you so much for your kind words & for your continued loyalty, it truly means the world to us. We’re proud to be a place you can count on, and it’s great to hear that our team, from your advisor to everyone you interact with, helped make your experience such a positive one. Guests like you are what make the Halton Honda community so special. We truly appreciate your continued loyalty and kind words, it means a lot to our entire team. We look forward to welcoming you back again and continuing to take great care of you and your vehicle. Safe travels.

Halton Honda responded

Thank you for taking the time to share your feedback Terri. We’re glad to hear you’ve been satisfied with the service itself, but we’re sorry to hear that the level of communication has felt overwhelming & not aligned with your preferences. We take feedback like this seriously, as we want every customer to feel comfortable and in control of how they hear from us. We were unable to locate your profile in our system based on the information provided in the review, which makes it difficult to adjust your communication settings directly. To ensure we tailor your experience properly going forward and reduce or customize the way we reach out to you, please contact us directly at ashlie@haltonhonda.com. She'll be happy to update your preferences so you only receive the communication that works for you. We appreciate your business and hope to make future interactions a much better fit for you. Safe travels.

Halton Honda responded

Thank you for your review and shout-out! We look forward to assisting you again in the future. Safe travels.

Halton Honda responded

Thank you so much for your kind feedback Emilio! We’re thrilled to hear you received great, attentive service and that Hugh & Chris were able to answer your questions and address everything with patience and care. That’s exactly the experience we aim to deliver every time. We truly appreciate you choosing Halton Honda and wish you lots of fun adventures in your new Honda!

Halton Honda responded

Thank you for taking the time to share your feedback, and we’re glad to hear Shaun has continued to provide you with great service. That said, we’re very sorry to hear about your concerns with the brakes on your CR-V and understand how frustrating an unresolved issue can be, especially in a new vehicle. While Shaun & our service team work closely with Honda Canada on technical concerns, there are times when further diagnosis or manufacturer involvement is required before a final resolution can be reached. We truly appreciate your patience throughout this process and want you to feel supported. If you’re open to it, we’d encourage you to continue working directly with Shaun so we can ensure all findings are properly documented and escalated through the appropriate channels. Your experience matters to us, and we remain committed to working toward a resolution.

Halton Honda responded

Thank you for your review and for sharing your experience! We’re glad to hear that your service was completed on time and that all checks were thorough with a clear report provided. Keeping our customers informed and on schedule is always a priority for us. We appreciate your recommendation, trust in Halton Honda and look forward to serving you again!