Guelph Toyota

First time buying a new vehicle Had a wonderful experience at the guelph toyota dealership today. Jon Ewart was genuine and patient in my first new vehicle purchase. I wasn't sure wh Had a wonderful experience at the guelph toyota dealership today. Jon Ewart was genuine and patient in my first new vehicle purchase. I wasn't sure what to expect as going to a dealership to purchase a brand new vehicle is very intimidating, they made me feel so welcome and comfortable, I can't express how joyful I was test driving the Tacoma and they made my entire experience so easy for me and I am grateful for such a wonderful memory as I am going to keep this truck for life. Thank you for your kindness and genuine friendliness, the world needs more people like you and your team. I also appreciated all the advice and help from Chris Bryans for explaining all the extra details, making it easy for me to understand and answering all my questions for ways to prolong the life of my new Truck. Thank you very much Guelph Toyota for a wonderful experience. More

Financing was a pain in the xxx Bought a new car from Matt. Excellect product advisor. Sale went well, all questions asked and answered. Down from hill there. To make a long stor Bought a new car from Matt. Excellect product advisor. Sale went well, all questions asked and answered. Down from hill there. To make a long story short, if I was the GM of this dealership, I would fire the finance manager. A complete moron and screwed everything up More

excellent new car purchasing experience I made a new car purchase, a Rav4, from this dealership. Mathew explained the features of the vehicle and the options available in a professional mann I made a new car purchase, a Rav4, from this dealership. Mathew explained the features of the vehicle and the options available in a professional manner without using any high pressure techniques, and came up with a vehicle with the options I wanted. Financing was completed quickly, again with a professional manner, and the various options of payment schedules, extended warranties etc were fully explained to me. i received some follow up from Matthew a week after buying the vehicle to see if i had any further questions about the vehicles controls and features and to see if I was fully satisfied. All in all a very friendly experience in buying a new vehicle and I never felt pressured to make a quick decision. I would recommend this dealership to anyone wanting a new car. More

Oil Change / Tire Rotation and inspection for frontend noise Service Tech couldn't even spend 5 seconds to inspect my brakes on my 2011 Toyota Highlander when the tires were already off getting rotated, a month Service Tech couldn't even spend 5 seconds to inspect my brakes on my 2011 Toyota Highlander when the tires were already off getting rotated, a month later we were metal on metal of the vehicle my wife drives daily with my 2 kids. Had to replace my rear pads and rotor.. went elsewhere.. So much for safety checks at this dealership, you'd think they'd want to make money on more jobs. More

AVOID THIS DEALERSHIP!!! Had warranty issues and when I took the car in for repair, it had been denied. Instead they accused me of Engine Damage. Vehicle was lest than 2 yea Had warranty issues and when I took the car in for repair, it had been denied. Instead they accused me of Engine Damage. Vehicle was lest than 2 years old and they dare accuse a customer that drives the car daily to work... so unacceptable. All friendly when going there for buying the vehicle and regular oil changes but the minute theres a warranty issue...they blame the customer and refuse to fix! Avoid at all costs as this Dealership is untrustworthy!!! Peter the Service Manager is unprofessional and a liar! More

Very Helpful Our trunk closing mechanism acted up and would not close. Went to dealership , immediately seen, and service person got mechanic to look at it. Within Our trunk closing mechanism acted up and would not close. Went to dealership , immediately seen, and service person got mechanic to look at it. Within 10 min the problem was fixed at no charge. More

Wonderful experience! We have purchased multiple vehicles from Guelph Toyota, both new and pre-owned. We have always been extremely happy with their customer service and pr We have purchased multiple vehicles from Guelph Toyota, both new and pre-owned. We have always been extremely happy with their customer service and pricing- that's why we keep returning! Jamie and Mike are very personable and very low key salespeople who make the purchasing process very streamlined. Jamie listened to our needs and wishes and tried to accommodate every aspect of them. He offered very knowledgeable advice, without any pressure. As a family, we have truly loved all of our vehicles: the Highlanders, Camrys and Corollas. We have recommended Guelph Toyota to family and friends. It's always a wonderful experience! More

Amazing customer service! I went to purchase my first vehicle and received great service. Jamie made the transition to my new car was very efficient. He found me the exact vehi I went to purchase my first vehicle and received great service. Jamie made the transition to my new car was very efficient. He found me the exact vehicle that I was looking for any guided me through the process very thoroughly. I couldn't be happier with the purchase and with the help that I received by such a kind and knowledgeable salesman. Thanks again! More

Thank You I have been a customer at Cambridge, Heffner, Waterloo, Burlington and Oakville dealerships since 2003. We (me and wife) started with a Tercel, gradua I have been a customer at Cambridge, Heffner, Waterloo, Burlington and Oakville dealerships since 2003. We (me and wife) started with a Tercel, graduated to Corollas through the model changes, then a van and SUV and a truck as our kids grew. All Toyota and all leased. Love Toyota. We were changing vehicles to accommodate our life needs, but as it is obvious, never found a dealership that we felt ever remembered us after we drove away. Anyway.. kids grew up. Someone told us Guelph Toyota was good... a "pay it forward" I guess. It was time for something different. I sat with Jamie Sloane and discussed an FRS which would be the biggest change up I've done and I was a little nervous. Told him I'd need a week to decide. He told me everything I needed to know about the car inside and out -engine design specifics, center of gravity, even why it is called a 'boxer' engine. He also showed me his own FRS that had a few of the 'extras' that normally I would have to purchase by picture and description alone. I didn't call but showed up at the dealership one week later to the day. He had a FRS with dealer plate ready for me for my final test drive. I didn't tell him that I wanted it either, but I did. That was a place and a guy that remembered me after I left. Since that day, the FRS is now financed making it the first Toyota I've 'owned' and I couldn't be happier with it. I have added more Toyota accessories which Jamie has helped order and reviewed the install and affect they have as he wants to learn more to help others. Jamie has kept me in the loop with info over the years for countless Scion driven activities including dealership BBQ's, local A&W car shows, CSCS events, and... I got a chance to drive my FRS on the world class LeMans track at Mosport with a professional race instructor. Come on, who gets to do all this...? Oh yeah -Jamie called me once to let me know of a private pizza party and car show at Pat Cyr's garage. I went with him in our FRS's with a few others. Pat Cyr -Google him. This was/is a big deal. I am currently building an FRS drift car for professional racing. I have been training at Shannonville, Grand Bend, Mosport, and Cayuga (TMP) for a little over a year and half now. Racetracks only and instruction driven. I have a long way to go as does my car in the garage, but I have found a passion that fuels a dream ... Oh ya -Returned to buy a Tc from Jamie a year later to drive daily now that the FRS is a work car. Wanted to start with the FRS purchase, because the best thing I feel I got out of the deal, was a friend. who help me find a new interest and passion in life. Thanks Jamie. More

Scion TC Purchase Experience I needed a new vehicle and was and recommended to Guelph Toyota by a friend of mine. I went in Saturday morning and test drove a Scion TC which I re I needed a new vehicle and was and recommended to Guelph Toyota by a friend of mine. I went in Saturday morning and test drove a Scion TC which I really enjoyed and decided to buy. I found Jamie friendly and knowledgeable about all the TC specs. He was very easy to talk to and made the purchase of my TC a great experience. More