Guelph Hyundai

Had a good feeling from the beginning It was a very good experience from the start. Scott was nice to deal with and made us feel comfortable and at home. I didn't feel pressured or hurried It was a very good experience from the start. Scott was nice to deal with and made us feel comfortable and at home. I didn't feel pressured or hurried. They made us feel important and we took our time. Tamara was also nice and pleasant to deal with. She also clearly explained the finances without making it confusing or complicated. What I also liked was that everyone there is pleased to talk to you and assist in any way. They weren't the type to say "You better talk to the technician" or "so and so is not in currently or will be in later" or something to put you aside.. They were happy to help regardless. When I went to pick up the car, it was equally a nice experience. Scott nicely and clearly explained all the initial information and features which may not always be obvious to a new car buyer. I feel many of my questions were answered before me even asking them and in some cases, I would probably not have even thought of asking. I feel good about continuing this relationship with this dealership, I am confident it will always be positive visiting the this dealer in the future. More

Found my deal I went in with my veloster turbo, I wanted a more practical car. I was looking at a used Elantra, I walked out with a brand new sonata at the same mon I went in with my veloster turbo, I wanted a more practical car. I was looking at a used Elantra, I walked out with a brand new sonata at the same monthly payments that I was at. It's my second Hyundai, but my time I was truly happy with my service (bought my veloster in Woodstock). The Guelph Hyundai people were super friendly, from the sales person (Alex Bremen) to the manager to even the mechanic that I met (he put on rims the I purchased on kijiji). I've been trying to get a different car for a few months now, super happy with what I got. Thanks. More

Proud to be a part of the Guelph Hyundai family! What an amazing dealership. Granola bars and Rice Krispie treats for my kids and a kick a** coffee machine for my wife and I. Clean, bright and modern What an amazing dealership. Granola bars and Rice Krispie treats for my kids and a kick a** coffee machine for my wife and I. Clean, bright and modern. Great layout. My wife and I were looking for a vehicle during the "VW Dieselgate" scandal. We had been to MANY dealerships (Guelph VW/Olympic Honda etc) in town and were absolutely blown away at the level of service we received. Upon arriving, we were greeted by Derek who immediately offered us something to drink. We were then directed towards Jack Wilton. I can only assume that the negative review of Jack on here is an anomaly as we received outstanding customer service from him. He was able to navigate us through our choices and we eventually ended up purchasing a car we had not even realized was in our ballpark (2017 Elantra Sport). Jack has an obvious passion for cars and customer service as he was as excited as we were to get behind the wheel! After test drive (alone which is always a plus so we can talk without feeling awkward) we decided to purchase the vehicle. Jack was optimistic and positive and made us feel completely comfortable throughout. We were sent over to John in finance and the amazing experience continued. He was patient and helpful throughout our back and forth discussion re: moving forward. He provided some solid advice that we had not thought of and made us feel as though we were making the best decision for US. Also, his knowledge of the brand, vehicle and warranty was impressive and he did not once have to leave the room to go and speak to a hidden manager. We specifically noticed this both with John and with Jack as they seemed to be seasoned professionals who we could relate to, not fresh, young sales guys/gals who constantly have to refer up. We understand that people have to start somewhere, but it was refreshing to make such a large purchase from people we really felt knew their stuff and that we could trust. Shelley in parts also helped out out with our new mats and even put them in the car. She was great. We are excited to be a part of the Guelph Hyundai family and would highly recommend this dealership to friends and family. Thanks guys! More

Great Service and great people Used my free oil change that I had recently received in the mall. Was pleasantly surprised to see my bill still at 0$ after they had taken a look at a Used my free oil change that I had recently received in the mall. Was pleasantly surprised to see my bill still at 0$ after they had taken a look at a few extra things I wanted. Always great dealing with Justin, and Kaitlyn was very pleasant in the phone setting up my appointment. More

Great customer service! I bought a car from Mitch last week. He went above and beyond, providing me with all of the information that I needed. He was also extremely friendly I bought a car from Mitch last week. He went above and beyond, providing me with all of the information that I needed. He was also extremely friendly and genuine, which was refreshing after dealing with some not-so-great staff from other dealerships. I would definitely recommend seeing him if you are looking for a new car! More

Amazing I bought a Hyundai Genesis from Mitch Russell. He was very pleasant and very knowledgeable about the car . No pressure at all. I would definitely reco I bought a Hyundai Genesis from Mitch Russell. He was very pleasant and very knowledgeable about the car . No pressure at all. I would definitely recommend him and buy from him again. More

Recommend unneeded repairs Once again; go in for a simple oil change and tire rotation and am told $1600 in repairs are needed. Take to another mechanic and am told none of repa Once again; go in for a simple oil change and tire rotation and am told $1600 in repairs are needed. Take to another mechanic and am told none of repairs are needed. New building must need to be paid off quicker. Will not go back for any servicing. Bought this car as it is supposed to have one of the lowest yearly maintenance costs only to find out that it has cost more than any car I have ever owned. More

Efficient and friendly service Easy to speak to Tyler about about different options and prices on our new car purchase. Happy with our purchase and the smooth ride of our Hyundai A Easy to speak to Tyler about about different options and prices on our new car purchase. Happy with our purchase and the smooth ride of our Hyundai Accent GLS. A good experience at Guelph Hyundai. More