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Guelph Hyundai
Guelph, ON
1,848 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,848 Reviews of Guelph Hyundai
November 11, 2017
The best salesman ever Scott was the best. He answered every question I asked, without the sales bull sh--. I would recommend him to anyone. He took the time and showed me Scott was the best. He answered every question I asked, without the sales bull sh--. I would recommend him to anyone. He took the time and showed me how to work all the new things in the car, which would of taken me forever to figure out. Thanks again Scott. More
by Jeanette64
Employees Worked With
Scott Shafer
November 07, 2017
BEWARE!! BEWARE! EXTREMELY JUVENILE AND UNPROFESSIONAL!! My wife brought her car in for her 60,000 km service and first of all, only the brakes were looked at. BEWARE! EXTREMELY JUVENILE AND UNPROFESSIONAL!! My wife brought her car in for her 60,000 km service and first of all, only the brakes were looked at. Secondly, when give the quote, it was much more expensive than she had anticipated. When asked why it was so expensive, the answer that was given was "that is just how much it costs" Pressed for time, she begrudgingly agreed. When I saw the price after she had come home, I called around and got prices for parts (Hyundai's price $350/Premium aftermarket $150!) I called back and spoke to the assistant service manager who offered a free oil change when asked why there is such a difference in price, she had no explanation. She was nice, but directed me to the service manager for further conversation. When I started talking with Chris, he was very hostile to begin with. When I asked why there was such a drastic difference in price, he said has had this conversation with other customers and couldn't find a difference in the quality and didn't even know what material the were made of. When asked why aftermarket companies weren't called when my wife questioned the cost he said "she didn't ask" (apparently customers are supposed to price out their own parts and understand how things work beforehand). When I said that is unacceptable (I guess stating "this is too expensive" is not enough of a social cue to seek other prices) Chris became very offensive and immature saying things like "she should have checked her finances before coming in" and spoke over me with childish banter whenever I spoke! I had to actually tell him to please listen instead of always talking over me! When I told him that my wife felt taken advantage of due to her lack of knowledge of prices and ignored when she raised the issue, all he said was "Well, she accepted it.". NEVER COMING BACK!! As stated in the beginning, this was booked for a service to check on the car, after spending $1000 here, we again had to take it in 2 DAYS LATER to the dealership that she bought the car at to have repairs done on one the wheels that Guelph had worked on! When we showed the Guelph invoice and told the Hyundai dealership that she bought the car at of this experience, they offered 2 free oil changes and an oil guard because of how we were treated! More
by NEVERAGAIN!
Employees Worked With
Chris Currie, Sylvia Richardson
October 31, 2017
Amazing I would have to say this was the most amazing experience buying my 2017 Santa Fe sport . In the last few weeks I’ve been to many dealerships and the I would have to say this was the most amazing experience buying my 2017 Santa Fe sport . In the last few weeks I’ve been to many dealerships and they all were on pushing to buy vehicle they liked. Where are you Scott found a vehicle that I liked and made sure I felt comfortable and taking time to showing me all the new features . You told me to take my time and decide what I wanted you didn’t push me never called me, but you did make sure that I knew that whenever I was ready you were there for me. I thank you for that and I thank you for my beautiful car. I have told many if looking for a vehicle go to see you guys. You couldn’t ask for more helpful or Nicer people . Again Thank you , the family loves it. More
by Cindy H
Employees Worked With
Scott Shafer, James Hammond
October 30, 2017
Great Scott was very helpful and made sure we received everything we wanted with our new car and our trade in. Scott wanted us to get the best deal possible Scott was very helpful and made sure we received everything we wanted with our new car and our trade in. Scott wanted us to get the best deal possible with some perks and fought for it with his sales manager. We would definitely recommend visiting Scott for your new purchase. Not only because Hyundai's are excellent cars but because of Scott. I'd also like to recognize Malik. He helped us with the delivery of our vehicle. He was very thorough. He sure we were aware of every feature in our car and how to properly use it. - Tom More
by Tom Phillips
Employees Worked With
Scott Shafer, Malik Annou
October 27, 2017
Fantastic Experience. Will be Back. Went to the dealership knowing what I was looking for and what I wanted to pay. Worked with Blake, who was excellent and we were able to get a deal do Went to the dealership knowing what I was looking for and what I wanted to pay. Worked with Blake, who was excellent and we were able to get a deal done within an hour. That being said, he was more than willing to spend as much time as needed helping me and answering questions. There was no pressure and the entire process was very straight forward. Blake's a down to earth guy, who's easy to deal with, while be very upfront about the entire process. Overall he was a phenomenal sales rep and I will be speaking to him for our next vehicle in the future. Thanks Blake. More
by Steve
Employees Worked With
Blake Donaldson
October 27, 2017
Alex was 5 Star and so was James Great experience at Hyundai Guelph. Alex was attentive, patient and very enthusiastic. He knows his product and went out of his way tonplease us. Jam Great experience at Hyundai Guelph. Alex was attentive, patient and very enthusiastic. He knows his product and went out of his way tonplease us. James was professional and very accommodating to our needs and wants. I would highly recommend Guelph Hyundai to any one looking for great service and a great vehicle. More
by Tammy A.
Employees Worked With
Alex Gulino, James Hammond
October 27, 2017
Awesome Alex and the staff where awesome and Iam very excited to drive my new car the service was awesome I would highly recommend to give them a visit Alex and the staff where awesome and Iam very excited to drive my new car the service was awesome I would highly recommend to give them a visit More
by Cindy
Employees Worked With
John Schoeck, Alex Gulino
October 21, 2017
Great Experience Folks here were very helpful and made me feel comfortable from beginning to end. They made a tedious process fun and simple. Pleasure to deal with. Folks here were very helpful and made me feel comfortable from beginning to end. They made a tedious process fun and simple. Pleasure to deal with. More
by AL
Employees Worked With
Scott Shafer, Tamara Dietrich
October 21, 2017
Excellent, friendly, and reliable From the moment we walked in the door... to the moment we drove away in our new car, everyone cared about us. Everyone wanted to make sure we were tak From the moment we walked in the door... to the moment we drove away in our new car, everyone cared about us. Everyone wanted to make sure we were taken care of. Alex, was very reliable- always replied to my emails and answered all of my questions. I felt that he was excited for us! More
by JessicaT23
Employees Worked With
Alex Gulino, Dilan Graham
October 21, 2017
The Disney World of Dealerships! My husband and I were "new car virgins" and Alex Made it fun and easy. From meeting us in the parking lot to handing us the keys, he made us feel lik My husband and I were "new car virgins" and Alex Made it fun and easy. From meeting us in the parking lot to handing us the keys, he made us feel like we were the only people who had ever bought a new car. Thank you! More
by AndreaK
Employees Worked With
John Schoeck, Alex Gulino
