Guelph Hyundai

Watch out! Dealt with Al and the Guelph Dealership since 2010, having 3 different vehicles. Everything was great up until my previous lease expired in 2017. I w Dealt with Al and the Guelph Dealership since 2010, having 3 different vehicles. Everything was great up until my previous lease expired in 2017. I was contacted by Al with 6 weeks remaining on my lease to discuss my options. I came into the dealership and agreed to sign a new 4 year lease for a 2017 Sonata with one month remaining on my old lease and was told that they had a car on site that I could pick up the next day without having to wait for an order. I questioned the remaining month payments and was told by Al the dealership would write me a cheque for my remaining two payments. It’s been over a year now I since learned a $450 charge was assessed for wear and tear that I was given no explanation for and I had to find out myself through a credit check because the old account was still open also I have yet to recieve my cheque, I was passed off to a manager named Dilan and recieved a brief message in June (10 months later) saying he was looking into the matter and would get back to me asap. I’ve left numerous emails and phone messages to both individuals with no response and have been given the impression the matter has been brushed under the rug. The fact that I wasnt even given an explanation or a call back is extremely unprofessional. I spoke with Hyundai finance and was told it was between me and the dealership. I was told what I wanted to hear so i’d sign my name on the dotted line. I’ll never deal with Guelph Hyundai again. More

My third I have just purchased my third Hyundai vehicle from this dealership . Every time I buy I say this is the vehicle that I will drive into the ground but I have just purchased my third Hyundai vehicle from this dealership . Every time I buy I say this is the vehicle that I will drive into the ground but my needs keep changing. My go to guy is Allan Giles, who has been my sales advisor each time. I have come to expect and have consistently received professionalism, sound advise, patience, and his good nature. Lots to learn with the new technology in vehicles today and Allan certainly has helped with my learning curve. Going back next week to meet with any questions I have about my new Tucson. My years of experience with the service department has also been exemplary. More

Service Department yes. Dealership no The service department is awesome but I will never buy from Guelph Hyundai again as they’ve been completely unresponsive to any of my concerns The service department is awesome but I will never buy from Guelph Hyundai again as they’ve been completely unresponsive to any of my concerns More

Pleased with Service We went online and saw the vehicle we wanted. Went in to Hyundai dealership the next day and made the purchase and in 3 days the Sante Fe was in our We went online and saw the vehicle we wanted. Went in to Hyundai dealership the next day and made the purchase and in 3 days the Sante Fe was in our posession. The transaction was smooth, professional and all in all a very good experience. More

DON CAREY I had my 2008 Hyundai towed in as the power steering was not working. Don was very helpful and professional with me, pointing out that the back I had my 2008 Hyundai towed in as the power steering was not working. Don was very helpful and professional with me, pointing out that the back brake was seizing up .I only waited a short time for the estimate, I am visiting a friend here in Guelph and don't know the area or auto repair places. I had it towed to Guelph Hyundai, to have the job done right the first time .I would also like to thank the 2 shuttle drivers for their trips to my friend"s home. Thank you all. Lawrence K from Mississauga More

Thanks for a smooth experience! We got the vehicle we wanted at a good price - and we had fun doing it. And thanks for the very unique new purchase gift... it is the best! We got the vehicle we wanted at a good price - and we had fun doing it. And thanks for the very unique new purchase gift... it is the best! More

Best Service Ever! I just bought a New 2018 Elantra GT. Alex was the person we dealt with and you could not get better service! He went over and above taking his time to I just bought a New 2018 Elantra GT. Alex was the person we dealt with and you could not get better service! He went over and above taking his time to explain all the features on the new car. I would recommend Alex to anyone and you would not be disappointed! More

Scott is amazing! He can make things happen! Scotty is always professional, honest and tries to please the customer. If you want something...just ask. He will do his best to try and accommodate. Scotty is always professional, honest and tries to please the customer. If you want something...just ask. He will do his best to try and accommodate. We appreciate his honesty and sincerity. Keep it up Scott! More

Malik & James were great! Malik was extremely helpful, explained everything very clearly and provided all the information I needed. Extremely courteous and friendly, made the c Malik was extremely helpful, explained everything very clearly and provided all the information I needed. Extremely courteous and friendly, made the car buying experience comfortable and made himself available whenever I had a question. Amazing customer service! I have already been recommending my friends and family to visit Guelph Hyundai and advised them to request Malik for their needs! Thanks again so much for everything! It has been a wonderful experience! I love my car! More

Exceptional service in Guelph Hyundai Very accommodating staff and you got the quality service you’re looking for your car. It’s always a very good experience to bring my car for a servic Very accommodating staff and you got the quality service you’re looking for your car. It’s always a very good experience to bring my car for a service because you trust the staff and the dealer. More