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Guelph Hyundai
Guelph, ON
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1,854 Reviews of Guelph Hyundai
I rely on the expertise and effciency of the service to keep me moving without worry. The service staff are thorough and I apprecite their input. keep me moving without worry. The service staff are thorough and I apprecite their input. More
Friendly and helpful persons . The work was done quickly and they always discuss anything that needs doing before so I can agree to the price and wh eater or not to have it done . The work was done quickly and they always discuss anything that needs doing before so I can agree to the price and wh eater or not to have it done . More
negative experience We decided to purchase online during the covid closure, and our experience wasn't great. Reduced staff and hours made it difficult for us to reach the We decided to purchase online during the covid closure, and our experience wasn't great. Reduced staff and hours made it difficult for us to reach the people we needed to speak with, and made communication a challenge. Car prices were apparently non-negotiable as they were already reduced, so instead we agreed to a discount on snow tires. When we learned we could get them cheaper from our family mechanic we asked Hyundai for another incentive in lieu, and were told they wouldn't offer us anything. Since the car was a good deal, and we love the Accent we currently have, we decided to go ahead with the purchase, given that the 5-day return policy would give us a chance to test drive thoroughly and have our mechanic check it out. Upon delivery, we noticed the front tires were pretty worn, and the next day our tech said that the front rotors and brake pads needed replacement. It appears that the car just squeaked by on the safety inspection. We brought this to the attention of the sales manager, who insisted that it passed the safety and refused to do the brake job. Our only option was to return it. We were so frustrated with the whole process by that point, and by the possibility of facing similar obstacles at another dealership, that we decided to keep it, and now within a week of owning the car we need to spend $500+ to replace the grinding brakes. Not pleased. Used cars will have normal wear and tear, but as a courtesy it should not have been sold as is. New front brakes could have been reflected in the initial price, we would have happily paid it, and would have felt much better about the service we received while making this major purchase. More
Always great service and Paul in the maintenance Dept is awesome to fall with. Bought my Tuscan at Guelph Hyundai and will definitely recommend it to all my family and friends. awesome to fall with. Bought my Tuscan at Guelph Hyundai and will definitely recommend it to all my family and friends. More
Went out of their way in trying times. Great service. Love the car. Interior and exterior was immaculate. What you would expect buying new.will recommend. Thanks jesse Love the car. Interior and exterior was immaculate. What you would expect buying new.will recommend. Thanks jesse More
The best place to buy a vehicle. We have bought 5 vehicles here in total in the last 25 years. We love their products and as usual the staff went above and beyond. We have had great l We have bought 5 vehicles here in total in the last 25 years. We love their products and as usual the staff went above and beyond. We have had great luck with all of our vehicles and will continue to deal with the Guelph dealership. The staff were fantastic and went out of their way to help us. More
Great service dispite the COVID 19 pandemic going on. Was in need of a new vehicle and test drove several at many dealerships. The staff were welcoming and answered all my question and were not pushy at all. in need of a new vehicle and test drove several at many dealerships. The staff were welcoming and answered all my question and were not pushy at all. Highly recommend. More
Hyundai Guelph is amazing place to trust and deal with . All people are helpful, great, and shining . Especially, service department. Mr Tyler and the team over there are such good people. I am very happy d All people are helpful, great, and shining . Especially, service department. Mr Tyler and the team over there are such good people. I am very happy dealing with this team . Thank you very much guys for help and assistance that you gave to me with solving my car's engine problems. I will always recommend you to my friends, relative, and community. More
Highly recommend Guelph Hyundai Friendly and professional. Although seemed like they were busy, I still felt like I was the only customer at the dealership. Thank you for ensuring th Friendly and professional. Although seemed like they were busy, I still felt like I was the only customer at the dealership. Thank you for ensuring that I am happy with my deal and with my new vehicle. Jesse, it was a pleasure working with you and I'm glad you were my salesperson. More