Guelph Hyundai

Went in for an oil change. The lady at the desk was not very friendly and seemed annoyed that we were there for a scheduled appointment. She was mumbling and when I asked her t The lady at the desk was not very friendly and seemed annoyed that we were there for a scheduled appointment. She was mumbling and when I asked her to repeat here self she appeared frustrated. Service was quick, however. More

. Took 3.5 hour to do an oilchange. And two sway barlinks . Plus my 7 year unlimited km warranty.that we purchased and it wasn't cheap . (8000$) I'm told dose not exist . I'm told I bought an 8 year 160 000k . Plus my 7 year unlimited km warranty.that we purchased and it wasn't cheap . (8000$) I'm told dose not exist . I'm told I bought an 8 year 160 000km warranty. Witch I would have never bought. I was only going there for service becauce of that warranty..if that's done ..I'm done More

Stay away from this dealership at all costs. Went in to the sales department at the end of June to look at a new Elantra. I spoke with Dan and got the numbers for an Elantra and decided I needed Went in to the sales department at the end of June to look at a new Elantra. I spoke with Dan and got the numbers for an Elantra and decided I needed to think about it. A few weeks later I was messaged by Dan saying they could give me more money for my trade in which made the deal a little more interesting. On June 28th I signed a bill of sale through email and docusign so I didn’t have to drive all the way back in to the dealership. I was told that the vehicle would be there in 4-5 weeks time. Mid September I receive an email from hyundai canada stating my car isn’t even in production yet! The email stated my car will be in production in NOVEMBER!! I have called multiple times to try and cancel the deal as I cannot wait that long for the car. Over 3 weeks of calling and emailing to try and get a hold of a manager and still no reply after multiple voicemails and emails. EVEN THE GENERAL MANAGER can’t reply to an email. How hard is it to return an email or phone call to someone?? Dealership just doesn’t want to return my deposit. BEWARE More

It was a great experience working with Spartak and the entire staff helping us with the purchase of Karen’s new Kona. entire staff helping us with the purchase of Karen’s new Kona. More

This dealership is extremely honest, Customer focused and are all very hardworking. They go out of their way to ensure you have good service, and good pricing. I strongly recommend them ! Also Hyundai vehicl are all very hardworking. They go out of their way to ensure you have good service, and good pricing. I strongly recommend them ! Also Hyundai vehicles are excellent, reliable and we own 2 in our family. Go pay them a visit - they also care about this community! More

I got a letter about a recall. They gave me an appt within a week and the job was done in about 30 min. Car was washed when I got it back. They gave me an appt within a week and the job was done in about 30 min. Car was washed when I got it back. More

Service was good, representative was friendly and walked through steps. I was satisfied with result through steps. I was satisfied with result More

Good service friendly staff. Adv of costs before doing extra work. Knowledgeable on product reqd Adv of costs before doing extra work. Knowledgeable on product reqd More

Bit of a hassle with our most recent service visit, but in the end Chris, a service manager, was able to help us out. As always, the work was done to the high standards we expect from a dealership. in the end Chris, a service manager, was able to help us out. As always, the work was done to the high standards we expect from a dealership. More