Guelph Hyundai

This visit I was in for service, changing to winter tires. I got in right away and Mike Lear was the service advisor. I asked if he would look at the brakes when tires were off as I was hearing some no tires. I got in right away and Mike Lear was the service advisor. I asked if he would look at the brakes when tires were off as I was hearing some noise. I'm glad I did as my vehicle needed an alignment. Mike showed me what was wrong and explained it so I understood. He gave me a suggestion to try for the brakes as there is some rust. I don't drive often so this is to be expected but try out his suggestion and hopefully that fixes the problem rather than going for a brake service right away. Nice. He was professional and friendly. He even mentioned how much he likes working for Guelph Hyundai which leaves me with a good feeling about this shop. Everyone is friendly and professional. I can't say enough about Guelph Hyundai. Oh and the vehicle was washed too! Give Guelph Hyundai a visit, you won't be disappointed. More

We worked with a young man, Sparta, who looked after us extremely well. He was not pushy and was very excited and knowledgeable about the vehicle he showed us. extremely well. He was not pushy and was very excited and knowledgeable about the vehicle he showed us. More

I have been dealing here for a dozen years or so and have always been very satisfied with the service I am receiving. always been very satisfied with the service I am receiving. More

First visit to Guelph and found the service great and employees very polite and kind. employees very polite and kind. More

today I went in for an oil change and snow tire swap. Everyone was helpful and bonus my car got washed . Everyone was helpful and bonus my car got washed . More

Very unpleasant client experience. Non-disclosures, not acknowledging client concerns. Stressful time dealing with the dealership Non-disclosures, not acknowledging client concerns. Stressful time dealing with the dealership More

My sales rep was fantastic, quick to help and very knowledgeable. Would recommend to anyone looking for a new car Thanks again Jesse knowledgeable. Would recommend to anyone looking for a new car Thanks again Jesse More

Went in for an oil change. The lady at the desk was not very friendly and seemed annoyed that we were there for a scheduled appointment. She was mumbling and when I asked her t The lady at the desk was not very friendly and seemed annoyed that we were there for a scheduled appointment. She was mumbling and when I asked her to repeat here self she appeared frustrated. Service was quick, however. More

It was a great experience working with Spartak and the entire staff helping us with the purchase of Karen’s new Kona. entire staff helping us with the purchase of Karen’s new Kona. More

Stay away from this dealership at all costs. Went in to the sales department at the end of June to look at a new Elantra. I spoke with Dan and got the numbers for an Elantra and decided I needed Went in to the sales department at the end of June to look at a new Elantra. I spoke with Dan and got the numbers for an Elantra and decided I needed to think about it. A few weeks later I was messaged by Dan saying they could give me more money for my trade in which made the deal a little more interesting. On June 28th I signed a bill of sale through email and docusign so I didn’t have to drive all the way back in to the dealership. I was told that the vehicle would be there in 4-5 weeks time. Mid September I receive an email from hyundai canada stating my car isn’t even in production yet! The email stated my car will be in production in NOVEMBER!! I have called multiple times to try and cancel the deal as I cannot wait that long for the car. Over 3 weeks of calling and emailing to try and get a hold of a manager and still no reply after multiple voicemails and emails. EVEN THE GENERAL MANAGER can’t reply to an email. How hard is it to return an email or phone call to someone?? Dealership just doesn’t want to return my deposit. BEWARE More