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Guelph Hyundai

Guelph, ON

4.4
1,782 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,782 Reviews of Guelph Hyundai

March 07, 2022

Service was quick, staff were friendly and knowledgeable and repairs and recommendations were explained clearly with a plan for future service. More

by Nbrownbrunton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Richardson
Apr 28, 2022 -

Guelph Hyundai responded

Thank you for your review and kind words.

March 07, 2022

Very friend staff but always trying to sell services that are too expensive. Why would I come to the dealership when I can go to my regular mechanic More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Greer
Apr 28, 2022 -

Guelph Hyundai responded

Thank you for your review Donna. We do firmly believe in servicing your vehicle by using preventative maintenance. That will sometimes lead the people in the service department to be recommending certain packages designed to keep your vehicle "healthy" rather then only booking vehicles in when something fails. I will certainly discuss with the team in service regarding your concerns that they may have come across as a little pushy. Thank you for your business.

February 27, 2022

Honest well managed company very courteous and helpful showed me everything I need to know about my palisade More

by roncarin4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton in sales good man, Chris Currie
Apr 28, 2022 -

Guelph Hyundai responded

Thank you for your kind words and review. At Guelph Hyundai, we always try to go above and beyond.

Apr 28, 2022 -

roncarin4 responded

Good job

February 26, 2022

Sales team is the best in town recommend Dan the best person to go to and interact with, service needs some work tho I went there for my first service appointment and was greeted by a rude service adviso More

by Ethan Jordan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terrance Brophy
Apr 28, 2022 -

Guelph Hyundai responded

Ethan, Thank you for your review. We truly appreciate your candid review of your experience at Guelph Hyundai. Although I will not question what happened to you, I will certainly say that your experience is not how most of our customers are handled upon arrival. I apologize that you received such a cold reception. It is not how our team normally operates, nor is it accepted by management. We will be using your review as an opportunity to retrain our employees on the importance of a warm, professional and friendly greeting at all times. Thank you again, and please accept our apologies.

February 14, 2022

Great customer service at Guelph Hyundai. Very professional, especially during the pandemic. Will continue to go back More

by Zh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari
Apr 28, 2022 -

Guelph Hyundai responded

Thank you for your review. We appreciate your kind words.

February 10, 2022

We traded our Kona for a new 2022 Tucson and had a great experience. Jesse explained our options and answered all our questions. More

by Tmazzzzzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Voula Floros, Jesse Campbell
Apr 28, 2022 -

Guelph Hyundai responded

Thank you for the 5 start review and very kind words. When dealing with Jesse, you are dealing with the best. He is a very important piece of an award winning sales team.

February 05, 2022

Everyone I dealt with regarding to my vehicle purchase from this dealer were professional, knowledgeable and helpful. My thanks to Olivia for starting the process with me on the phone. I especially want t More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
Apr 28, 2022 -

Guelph Hyundai responded

Thank you Rick. We always strive to make the purchase of a vehicle enjoyable and stress free. Olivia consistently works well with all of our clients and Christine has quickly become a very important sales team.

February 02, 2022

Only complaint is that you take your car for an oil change and they always come out to recommend something else you should do! Do you ever just do an oil change? Hope your mechanics are not on an incen More

by donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Richardson
Apr 28, 2022 -

Guelph Hyundai responded

Thank you Donna. We appreciate your review. I will be sure to bring your review to the attention of our service department.

January 28, 2022

Was always taken care of and always great fresh vibe! Thanks Shari! See you next time! More

by Cristian Coldea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari Lea Stocco
Apr 28, 2022 -

Guelph Hyundai responded

Thank you Cristian. We appreciate your 5 star review and kind words. Shari does her best to make every service visit a fun one.

January 25, 2022

We had a pleasant experience buying our new car from Cristina. She was very friendly and helpful in putting together a package suitable to our needs. On a cold pick-up day, our car was ready and warmed More

by psychoshirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristina Basra, Sales, Tom Hill
Apr 28, 2022 -

Guelph Hyundai responded

Thank you for your great review and kind words. From the minute that I first interviewed Cristina I knew that we had a customer service SUPERSTAR on our hands. Thank you for trusting us with your vehicle purchase.

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