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Guelph Hyundai

Guelph, ON

4.4
1,779 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,779 Reviews of Guelph Hyundai

July 25, 2013

Dan was friendly and the service was concluded in a reasonable amount of time. I always use Hyundai's service for my vehicle. See you next time. More

by Jayteejt43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2013 -

Guelph Hyundai responded

Thank you for taking the time to write to us. We are glad to hear that you are a loyal Guelph Hyundai customer. We look forward to seeing you again soon.

July 25, 2013

As usual, very personal friendly & efficient service. You could not ask for anything better. Dan & John are always helpful and when you need sales assistance Scott is always there for you. More

by acerian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shafer, John McLuhan
Aug 15, 2013 -

Guelph Hyundai responded

Thank you for your kind words. We are so pleased to hear of your completely satisfied visit. We look forward to seeing you again soon.

July 24, 2013

I want to thank Mark for making my car purchase experience a positive one and also for getting me what I needed sooner than I thought I could! All those I worked with were great (Derek, Rhys and M More

by Jennlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhys, Derek Dawkins
Aug 15, 2013 -

Guelph Hyundai responded

Welcome to the Guelph Hyundai family. We are pleased to welcome you. Thank you for taking the time to write such kind words. We look forward to building a long lasting relationship with you in our Service Department.

July 24, 2013

I was thoroughly impressed with the service! I was under a time constraint and they came through with flying colours!! They were even able to come in slightly under my price range!! Highly recommend! More

by Kramsay98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2013 -

Guelph Hyundai responded

Thank you very much for taking the time to write us. Your kind words are certainly appreciated. We look forward to seeing you again soon.

July 24, 2013

I had no issues with the service I received today. It ran very smoothly. Thank you. Your driver is very pleasant and a great representative to your dealership. More

by poiriermonique
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Your driver has awesome people skills and she is very nice to talk to. As a representative of your dealership she deserves honorable mention.
Aug 15, 2013 -

Guelph Hyundai responded

Thank you for your kind words. We are glad we could accommodate you. We look forward to seeing you again soon. Thank you for choosing Guelph Hyundai.

July 24, 2013

We purchased a 2013 Santa Fe from Geoffrey in May. We really appreciated his low pressure and professional approach to sales. Today we had our first service appointment. The service dept was welcoming a More

by giller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey
Aug 15, 2013 -

Guelph Hyundai responded

Thank you very much for the kind words. We are happy to have you as part of the Guelph Hyundai family. We look forward to seeing you again soon.

July 23, 2013

The service was very good and Scott answered all my questions. He is very knowledgeable of the Hyundai products which puts a person at ease. He works hard for the customer to ensure all of my needs are More

by shanetom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shafer
Aug 15, 2013 -

Guelph Hyundai responded

Thank you for taking the time to write in. Scott is one of our longest standing salesmen and we are pleased to know he is just as eager to satisfy the customer today as he was they day he started. We are glad to have you continuing as part of the Guelph Hyundai family. We look forward to seeing you soon in our Service Department.

July 22, 2013

I was very impressed with the overall experience and quite surprised at the quality of the Hyundai in general. Although, we did end up purchasing a new vehicle from Buick, it was not the dealership or a More

by brodeur1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Dawkins, Scott Shafer
Aug 15, 2013 -

Guelph Hyundai responded

Although you did not purchase from us, we greatly appreciate you taking the time to write in and fill out such a great review. Keep us in mind for the future!

July 20, 2013

Service manager may be the only redeeming feature.. Dealership lacks coordination with other dealers. Car was purchased at a Burlington dealership, but service promotions not honoured due to company po More

by Madness13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 15, 2013 -

Guelph Hyundai responded

Thank you for taking the time to tell us your concerns. Unfortunately each Hyundai dealership is independently owned and therefore any in house offers the dealership may be offering cannot be transferred to another dealer. For instance the program that we have where you do 5 oil changes and get the 6th one free could not be used at another dealer. And the same works for us with honouring other dealerships promotions. As for trying to purchase from us, I sincerely apologize that our staff did not go above and beyond to try and meet your requests by bringing in a vehicle from another dealer, if what we had on the lot was not to your liking or specifications. This seems very much out of character for us. Please let me know if there is anything we can do to accommodate you. I hope we are able to do something and turn this experience around. Please feel free to contact me directly at tanya@guelphhyundai.com. I would be happy to speak with you. Thank you again for taking the time to write to us as it is only through communication we can better learn to serve you.

July 19, 2013

I have always been pleased with the Hyundai product, and have been guided by Edmunston's lemon aid guide. This will be my 4th or 5th Hyundai car and my 3rd Accent. Love the service at this location and a More

by Crowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2013 -

Guelph Hyundai responded

Thank you so much for you kind words. We are so happy that we could provide you with such great service all throughout the dealership. We look forward to seeing you again. Thank you for choosing Guelph Hyundai.

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