
Guelph Hyundai
Guelph, ON
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1,839 Reviews of Guelph Hyundai
Friendly greeting and acknowledged my return as a repeat customer - confirmed my reason for service & explained what would be done. Both John and Dan have consistently displayed concern for my satisfaction customer - confirmed my reason for service & explained what would be done. Both John and Dan have consistently displayed concern for my satisfaction for choosing Hyundai and this dealership with courteous and respectful interaction. More
We purchased a Hyundai remote starter now that it is available for our new "smart key" 2013 SF Sport Ltd (purchased last July at Guelph Hyundai), and the service department answered honest questions to available for our new "smart key" 2013 SF Sport Ltd (purchased last July at Guelph Hyundai), and the service department answered honest questions to help me decide whether it was worth the money to have their service department install the unit, or if I should do it myself (have installed similar in other vehicles before). I chose to proceed with having them do it, and at the same time had a rattle that we noticed in our dash when the car was cold repaired under warranty. The work was done in the timeframe promised and at the cost agreed on...they even washed the car for us. Altogether, great service, will not hesitate to use their service department again soon, and will definitely recommend to others. Thanks Dan and Travis :) More
I'll start out by saying I will be back for my next service. However I was in for an scheduled oil change with a booked appointment time of 10am and it took approximately 2 hours which seemed outrageou service. However I was in for an scheduled oil change with a booked appointment time of 10am and it took approximately 2 hours which seemed outrageous given that I've had 15 minute oil changes in my life. I would think this is maybe a one time thing however this was only the second time I've been in for an oil change and the other time was about 90 minutes. I get that it may take a bit longer for various reasons but this seemed very extreme. Besides that everything was good. More
Most recent visit was an unscheduled service requirement. John fit me into their schedule and offered reasons as to why the component failed as well as answered questions about past service and potential fu John fit me into their schedule and offered reasons as to why the component failed as well as answered questions about past service and potential future service. While there, Margaret was available and explained options for extended warranty plans as my vehicle is approaching end of manufacturer warranty without making me feel as if I interrupted her. Overall, I've found this dealership (service department) to be friendly, professional and extremely patient, all of which is very much appreciated by those of us with limited mechanical understanding. More
Service staff very helpful and friendly. Looking forward to future service visits in your new facility with the state of the art diagnostic equipment to help me maintain my Elantra to future service visits in your new facility with the state of the art diagnostic equipment to help me maintain my Elantra More
I find the staff very friendly and accommodating when my vehicle needs service. I really appreciate the explanations of the work required and the maintenance that can be deferred for another visit. The se vehicle needs service. I really appreciate the explanations of the work required and the maintenance that can be deferred for another visit. The service department at Guelph Hyundai is definitely one of the factors in my decision to purchase another Elantra and why I recommended the dealership to my daughter when she was car shopping. Thank you and keep up the good work. More
Found and fixed electrical problem quickly and efficiently , at minimal cost . Good deal on winter tires and rims , and tire storage for season. Quite happy : ) efficiently , at minimal cost . Good deal on winter tires and rims , and tire storage for season. Quite happy : ) More
I came in for an oil change and found that I also needed some filters replaced. Travis explained what the filters did and why I should change them. He was very friendly and knowledgeable. I will definite some filters replaced. Travis explained what the filters did and why I should change them. He was very friendly and knowledgeable. I will definitely come back. More
Excellent experience! Friendly explained everything perfectly, didn't rush me answered all my questions professionally and with ease. This was a stress free purchase. Thank You perfectly, didn't rush me answered all my questions professionally and with ease. This was a stress free purchase. Thank You More