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Guelph Hyundai

Guelph, ON

4.5
1,839 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,839 Reviews of Guelph Hyundai

January 14, 2014

Friendly greeting and acknowledged my return as a repeat customer - confirmed my reason for service & explained what would be done. Both John and Dan have consistently displayed concern for my satisfaction More

by BradleyF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Jan 22, 2014 -

Guelph Hyundai responded

Thank you for your kind words. Your needs are important to us and we ensure the quality and safety of your vehicle every time we see it. We look forward to seeing you again on your next visit. Thank you for choosing Guelph Hyundai.

January 14, 2014

We purchased a Hyundai remote starter now that it is available for our new "smart key" 2013 SF Sport Ltd (purchased last July at Guelph Hyundai), and the service department answered honest questions to More

by nashdt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2014 -

Guelph Hyundai responded

Thank you for your fantastic review. I am happy to hear that everything worked out as planned. We look forward to seeing you again on your next visit. Thank you for choosing Guelph Hyundai.

January 13, 2014

I'll start out by saying I will be back for my next service. However I was in for an scheduled oil change with a booked appointment time of 10am and it took approximately 2 hours which seemed outrageou More

by mcowlen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jan 22, 2014 -

Guelph Hyundai responded

Thank you very much for taking the time to tell us your concerns. Your feedback is extremely important to us. I would like to start off by apologizing for the delay in your appointment. We should have communicated better regarding any delay in your appointment time. Our oil changes however, take much longer than 15 minutes because with us, you are not just getting an oil change. Our factory trained technicians are giving your vehicle a full inspection each time, as well as checking and topping up all fluids. We check each light bulb, inside and out to make sure everything is working. We will be sure to communicate better in the future if the appointment is going to take longer than expected. We appreciate your loyalty and look forward to seeing you on your next visit. Thank you for choosing Guelph Hyundai.

January 13, 2014

Most recent visit was an unscheduled service requirement. John fit me into their schedule and offered reasons as to why the component failed as well as answered questions about past service and potential fu More

by Smudgy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Margaret Currie, John McLuhan
Jan 22, 2014 -

Guelph Hyundai responded

Thank you for a great review. We always do our very best to see to it that our customer's are taken care of regardless of an appointment or not. What makes our dealership stand out from the rest is our ability to have the entire dealership work as a team. We don't see ourselves as different departments, we see ourselves as a whole which we find benefits our customers. We look forward to seeing you again on your next visit. Thank you for choosing Guelph Hyundai.

January 11, 2014

Service staff very helpful and friendly. Looking forward to future service visits in your new facility with the state of the art diagnostic equipment to help me maintain my Elantra More

by Tnarg55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2014 -

Guelph Hyundai responded

Thank you for your great review. We are all very excited for the new building. This building will be equipped to take care of all our Hyundai customers in the very best way. We can't wait to welcome you to the new location. Thank you for choosing Guelph Hyundai. We look forward to seeing you again on your next visit.

January 11, 2014

Guelph Hyunda is a geat dealership and I have had nothing but great service from them. The are alway courteous and helpful and the waiting room is nice. More

by lornewilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2014 -

Guelph Hyundai responded

Thank you for a great review. It is always a pleasure dealing with you. We look forward to seeing you again on your next visit. Thank you for choosing Guelph Hyundai.

January 09, 2014

I find the staff very friendly and accommodating when my vehicle needs service. I really appreciate the explanations of the work required and the maintenance that can be deferred for another visit. The se More

by graygirls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Jan 22, 2014 -

Guelph Hyundai responded

Thank you for taking the time to write such a great review. Our job is to keep you informed and I am glad you find this as helpful as we do. We look forward to seeing you again on your next visit. Thank you for choosing Guelph Hyundai. P.S. Don't forget to ask about our referral program, if you haven't already.

January 09, 2014

Found and fixed electrical problem quickly and efficiently , at minimal cost . Good deal on winter tires and rims , and tire storage for season. Quite happy : ) More

by bentavenor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2014 -

Guelph Hyundai responded

Thank you, Ben for a fantastic review. I am happy we were able to provide you with a completely satisfied service experience. We look forward to seeing you again on your next visit. Thank you for choosing Guelph Hyundai.

January 07, 2014

I came in for an oil change and found that I also needed some filters replaced. Travis explained what the filters did and why I should change them. He was very friendly and knowledgeable. I will definite More

by j82patterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2014 -

Guelph Hyundai responded

Thank you for the kind words. Although Travis is new to our department, he certainly know what he's talking about. He's fun to be around which makes an overall great experience for everyone. We look forward to seeing you again on your next visit. Thank you for choosing Guelph Hyundai.

January 06, 2014

Excellent experience! Friendly explained everything perfectly, didn't rush me answered all my questions professionally and with ease. This was a stress free purchase. Thank You More

by AudraMarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Goulden
Jan 22, 2014 -

Guelph Hyundai responded

Thank you for your fantastic review. Your experience is exactly what we strive for with each and everyone of our customers. Enjoy your new Hyundai, you will love it! Thank you for choosing Guelph Hyundai and we look forward to seeing you in the Service Department for all your vehicle's maintenance needs.

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