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Guelph Hyundai
Guelph, ON
1,474 Reviews
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1,474 Reviews of Guelph Hyundai
October 24, 2013
I came into the dealership to buy a new Santa Fe. Scott Shafer was my salesperson. He spent a considerable amount of time explaining the attributes of the vehicle. His enthusiaism & product knowledge wer Shafer was my salesperson. He spent a considerable amount of time explaining the attributes of the vehicle. His enthusiaism & product knowledge were the contributing factors that this was the dealership that I wanted to partner with. Scot introduced me to Sven ( Asst. Sales Mgr.) whose friendliness & assurances further stratified my decision. Scot then took me to service & introduced me to Dan Wightman (Service Mgr.) who explained his department & promised to look after me personally. All in all, a most enlightning buying experience. More
by kenssantafe
Employees Worked With
Dan Wightman, Scott Shafer
Helpful October 22, 2013
First time going for service with my new car. Was told on the phone it would take 30 mins., told when I got there it would take 45 mins., and it actually took 1 1/2 hours! Too long and no explanation as on the phone it would take 30 mins., told when I got there it would take 45 mins., and it actually took 1 1/2 hours! Too long and no explanation as to why while I was waiting. More
by libgal
Employees Worked With
Janine Morin
October 21, 2013
Friendly service desk, answered questions about car, unrelated to the service. Estimate of time required for service was accurate. Waiting room was inviting and comfortable. unrelated to the service. Estimate of time required for service was accurate. Waiting room was inviting and comfortable. More
by johnsmcgill
Employees Worked With
John McLuhan
October 19, 2013
Dealership prices for simple oil changes should be cheaper as $45 is quite high. Should cost more like $25-30. Especially for people who drive a lot. cheaper as $45 is quite high. Should cost more like $25-30. Especially for people who drive a lot. More
by Susan11
Employees Worked With
do not remember
October 19, 2013
Although we did not purchase our vehicle in Guelph (purchased in Kitchener), we found the service in Guelph to be exceptional. The staff are very coureous and knowledgeable, and I would not hesitate t (purchased in Kitchener), we found the service in Guelph to be exceptional. The staff are very coureous and knowledgeable, and I would not hesitate to recommend Guelph Hyundai to anyone. We feel very comfortable dealing with this dealership. More
by yogibear1
Employees Worked With
Allan Giles, John McLuhan
October 18, 2013
Every time I have dealt with this dealership it leaves me in a rage. Your prices are very poor value. I suspect the service manager works on commission, and seems to work hardest at running up the bill. I d in a rage. Your prices are very poor value. I suspect the service manager works on commission, and seems to work hardest at running up the bill. I don't think that your company, or maybe it is just Hyundai has any concept of customer service. We are just a bank account for you to draw on as much as possible. Manager calls me first for a couple small add ons to my service ($30 for a $5 light bulb, $80 for a $20 filter!) knowing that he plans to call back a few minutes later to hit me up for the big bill $600 for rear brakes on a car that has 34k on it. I can't stand to walk into your building anymore, it just makes me feel sick! Hope you guys are proud. Last time I complained, VP said she would call me personally, then never bothered to contact me again...par for the course Talked to 2 other people that have bought Hyundai vehicles in the last few years, they don't have a much better opinion, guess while times are good for you, you don't care much about repeat business. More
by brendell
Employees Worked With
Brad Rendell, John McLuhan
October 16, 2013
Travis answered all my questions and provided me with prices for other services in which I am interested. When he did not know the answer he found some one who did. He was also very friendly and personab prices for other services in which I am interested. When he did not know the answer he found some one who did. He was also very friendly and personable. More
by Lorgore
October 13, 2013
Our salesperson Allan Gilles was fantastic, we told him exactly what we wanted and what we were looking for in a vehicle and was able to provide us with a very comfortable car for the whole family. exactly what we wanted and what we were looking for in a vehicle and was able to provide us with a very comfortable car for the whole family. More
by Daryl Cheney
Employees Worked With
Allan Giles
