Guelph Hyundai

Excellent Service First service at this dealership, Nice new building, very quick and friendly staff. Will be coming back for my next service. Like being able to book y First service at this dealership, Nice new building, very quick and friendly staff. Will be coming back for my next service. Like being able to book your service online :) More

Well done - They Listen to me. I have purchased 2 cars from this Dealership and have had my car serviced here for over 6 years. Staff is always courteous and friendly. During my l I have purchased 2 cars from this Dealership and have had my car serviced here for over 6 years. Staff is always courteous and friendly. During my last visit I was upset by the fact that they requested I prepay for an ordered accessory to be installed on my vehicle. I attended their office somewhat upset to pay for the part and advised them of my concern. They explained that due to ordered parts not being picked up, they had to initiate this policy. I said that I understood that; but consideration should have been given to my tenure as a client and the fact that I had made an appointment for servicing and installing the part. They mentioned that they were continually going through changes due to the move to this newer and bigger location and would bring my suggestion to the attention of management and a revision to policy would probably be made. I left the dealership happy and will continue to deal with this dealership. More

New Purchase Elantra GLS If there were 6 stars to rate this dealership I would highlight them all. This is my second vehicle purchase at this now newly moved and renovated de If there were 6 stars to rate this dealership I would highlight them all. This is my second vehicle purchase at this now newly moved and renovated dealership. The experience went from comfortable to "family" . The Manager Marty came out to greet us and had us speak to Colin his sales associate. Before Colin came over to us Marty spoke so well of him that I could not think anything other than the workplace respect was genuine. This is an important factor as I knew that I would be treated the same way. What can I say, Marty was right. Colin was patient, kind and never strayed from finding out what I really wanted (even when I changed my mind a few times). As a car purchase can be intimidating to say the least, both Colin, Marty and all the other sales associates, reception and service work hard to make sure the customer comes first. This now brings me to Rhys, the financial wizard who did so much to wrap this deal up and make it work for my family. Thank you again. More

John is on your side Recently had quite a lot of repair to my Sante Fe. As usual John is excellent with his customer service skills. My only negative response.....I thin Recently had quite a lot of repair to my Sante Fe. As usual John is excellent with his customer service skills. My only negative response.....I think after spending $1300, Hyundai should wash your car. No reflection on John, as I know he tried to arrange this and I realize service can be busy, but perhaps a car wash person should be available. I have always felt this added service was a special touch when picking up my car. It showed Hyundai went beyond what most dealerships offer! :). Certainly a Hyundai supporter! More

excellent service I was seen in less than a week and the service worker advised of the services that were needed but also helped me to understand which ones could wait I was seen in less than a week and the service worker advised of the services that were needed but also helped me to understand which ones could wait until I was in a better financial situation. They are always curious and respectful and flexible too as I drop my car off in the morning then pick it up in the evening. Thank you for continuing to provide great service :-) More

Good Job! My last visit is fantastic! John did a good job in terms of public relation, customer satisfaction and as a good service advisor! This dealership dese My last visit is fantastic! John did a good job in terms of public relation, customer satisfaction and as a good service advisor! This dealership deserve a commendation for being accommodating to all the queries just to maintain the good quality of my 2012 Santafe! I bought 2015 elantra and John recommended me to Mark! There is no reason not to buy in Guelph again next time if I can... Rather that to buy at Cambridge where I bought my Santafe! More power Guelph Hyundai More

Friendly and efficient As always, John is friendly and accommodating. It is always difficult to get your quote for repairs, but I do put my trust in Hyundai that they are g As always, John is friendly and accommodating. It is always difficult to get your quote for repairs, but I do put my trust in Hyundai that they are giving me honest advice. No matter how long the wait, you are definitely made comfortable. The new drive-in service is very nice! More

Great service Fantastic it a great place to get your car serviced. The staff are fantastic and the waiting area is very nice. They treat you like family Fantastic it a great place to get your car serviced. The staff are fantastic and the waiting area is very nice. They treat you like family More

great job Friendly and helpful... The new drive-in alignment check was fast and confirmed my Santa Fe had a problem. An appointment was scheduled within a coup Friendly and helpful... The new drive-in alignment check was fast and confirmed my Santa Fe had a problem. An appointment was scheduled within a couple days, and problem corrected. More