Guelph Hyundai

Felt totally Welcomed Very good experience from start to deal completion . All members at Guelph Hyundai dealt with me as an important customer ! They settled me in and ma Very good experience from start to deal completion . All members at Guelph Hyundai dealt with me as an important customer ! They settled me in and made the process comfortable . Alex was great to me and my son and very personable throughout . Thanks More

Manager did not follow up Immediately had an issue with the car driving home, wanted to return it, Scott got manager who said he would pay half and call me back on Oct. 2, I co Immediately had an issue with the car driving home, wanted to return it, Scott got manager who said he would pay half and call me back on Oct. 2, I contacted the dealership again on the 5th, promised I would get a phone call back, this is now Oct. 11th. Way to ignore your problems Hyundia! I also accepted by signature a quoted price only to be needled for another $22 because they don't know the price transferring plates - apparently not covered by a signed quote. Scott is great when there you have no problems but as soon as something goes wrong, you are left standing by the door while he pawns you off. More

First New Car! Had an amazing first new car experience at Guelph Hyundai! Right from when I stepped onto the lot, Alex was there right away to answer all of my quest Had an amazing first new car experience at Guelph Hyundai! Right from when I stepped onto the lot, Alex was there right away to answer all of my questions and point me into the right direction on deciding what car was best suited for me. All without pressuring me into something I didn't want. He was very knowledgeable even teaching me things that I didn't know about my other halfs 2015 Sonata, which we well now bring to the Guelph location for service even though we live in kitchener. Overall it was a really fun experience all of the staff made me feel very welcome. I would recommend anyone looking for a new car to visit Alex at Guelph Hyundai he's a stand up guy who would give his customers the shirt off his back if they asked! More

C.Fav......Simply excellent! The Guelph Hyundai dealership was a pleasure to deal with. Scott was very knowledgeable about the vehicle and secondly, about what we wanted in a veh The Guelph Hyundai dealership was a pleasure to deal with. Scott was very knowledgeable about the vehicle and secondly, about what we wanted in a vehicle. More

Simple & Easy Had a very friendly and honest experience. We went in knowing what we wanted and we were shown all the options related. Left feeling like I got what Had a very friendly and honest experience. We went in knowing what we wanted and we were shown all the options related. Left feeling like I got what I wanted. More

Great dealership to buy from I chatted online and someone contacted me and set up an appointment in the evening after work so it didn't affect my work schedule. Very convenient ho I chatted online and someone contacted me and set up an appointment in the evening after work so it didn't affect my work schedule. Very convenient hours. Alex was a very friendly and knowledgeable salesman and was great to work with on making the deal. Very professional staff. It was a pleasure dealing with Guelph Hyundai. More

Amazing Experience!!!!! Scott was an excellent salesman, just what I wanted and no pushing for more. I had spent 6 months reviewing SUV's and crossovers online and knew what Scott was an excellent salesman, just what I wanted and no pushing for more. I had spent 6 months reviewing SUV's and crossovers online and knew what I wanted. I had meet Scott almost 10 years ago and when it was finally time for my very first "NEW" vehicle I knew exactly who to call. We did everything over the phone and Tamara did the financing the same way. When I picked it up he reviewed all my options to make sure I knew how everything worked. Thank you Scott. More

A Really Great No Pressure Experience Because Tyler puts you at ease and is professionally casual, you will really enjoy dealing with him and working through numbers and options. Tyler wi Because Tyler puts you at ease and is professionally casual, you will really enjoy dealing with him and working through numbers and options. Tyler will gladly work with you and his business managers to achieve your purchase on your terms. It can be quite daunting and stressful buying a new vehicle, but Tyler made it fun and enjoyable. It's refreshing to know that Tyler was on our side, and while I know he has to make his dealership happy too, it was evident that we came first! That's really refreshing and such a value add to any major purchase such as a vehicle. Well Done Tyler, You'll definitely have repeat business from us! Thank You! Tamara, What a wonderful and fun business manager. Again..put us totally at ease when it really comes down to the Nitty Gritty. We really appreciate the steps and efforts you made to keep things where we needed them to be. I appreciate that you took away anything "add on" that would take our monthly payments over where we wanted to be. No Muss...No Fuss...Just getting it done for us! You also have to drive $$$ for your company, but you truly respected our needs and put us first! As with Tyler...That's Incredibly Refreshing! More

brought my vehicle in yesterday for service. I brought my vehicle in yesterday for service. When I arrived the Nichole examined my vehicle thoroughly and did notice that there were a couple of v I brought my vehicle in yesterday for service. When I arrived the Nichole examined my vehicle thoroughly and did notice that there were a couple of very faint marks on the passenger's side. I took a good look and although I could not see what she saw I accepted her word. She even got in the car to take the mileage so she would have had to see the drivers side of the vehicle. When the servicing was finished and I went out to go home it was immediately apparent to me that the driver's door had been scratched and the driver's side back door had a small chip. I immediately went back in and brought the problem to Nicholes attention. She then went in and talked to the service manager. He came out and had a look and insisted that a paint pen had been used to cover the damage and it was dry so it was not them that had applied the pen and it was the wrong color. He did look at the camera and told me they had not caused the damage. I was made to feel like I was trying to put something over on the dealership. The damage must have been there when I arrived. It was definitely not and if that was the case then why was it not noticed and discussed while the vehicle was being examined by Nichole. I am very angry at this point in time. I am not into being called a liar in so many words. My friend arrived home and I did ask him to take a look. He said it was not there before. The level of service had bottomed out since the new owner has taken over and I had already discussed that with the service manager while my car was being serviced. I came there with the expectation of being treated well and I left with a damaged vehicle and feeling very badly about the whole experience. In my past experience, I have left feeling so very positive and spouting the praises of Guelph Hyundai. I was told that when the car arrived and the damage was not seen then I should chalk it up to human error. That is a very poor excuse and I do not accept that at all. I guarantee you that my friends, family or acquaintances will not be dealing there in the future. It has become very apparent to me that MY SATISFACTION IS NOT YOUR PRIORITY. I will be discussing this with my lawyer. More