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Grande Prairie Subaru

Grande Prairie, AB

4.4
425 Reviews
Located in Grande Prairie, AB, Grande Prairie Subaru is a certified Subaru retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Come in and visit us today at Grande Prairie Subaru - Where the Peace Country comes to SAVE!
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11445 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 425 reviews

September 22, 2023

Great customer service, would highly recommend this dealer to anybody. Tyler at the desk is 10/10 More

by Richard
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

Grande Prairie Subaru responded

Thank you for giving Tyler the 5 star review!

September 19, 2023

Extremely helpful and quick to get things done. I was out of there in 45 min. More

by kirkganzer
Recommend Dealer
Yes
Employees Worked With
Laarni Ilao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Zellweger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

Grande Prairie Subaru responded

Thank you for your review, we are happy to accommodate in a timely matter!

September 14, 2023

its impossible to get anything done there, it looks and feels like a high school, managers creeped out my daughter and the lady manager never stops talking, i dont recomened this dealership More

by user13216543168
Recommend Dealer
No
Employees Worked With
Ashlee Stark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denvor Whervin
Sep 30, 2023 -

Grande Prairie Subaru responded

I am sorry we let you down. If you have any questions or concerns reach out to our general manager, Jacob Smith. Our store phone number is 780-513-5340.

September 11, 2023

Very helpful and nice people to deal with I highly recommend this dealership for those looking for a ride More

by Jeremy
Recommend Dealer
Yes
Employees Worked With
Ryder Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laarni Ilao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Zellweger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denvor Whervin
Sep 11, 2023 -

Jeremy responded

Very helpful and nice people to deal with

September 11, 2023

Was not happy with the service for my end of lease on my car. It has taken over 2 months to figure stuff out and now I had to get an extension on my lease because of it. There are about 5-6 people that stan More

by t.mos
Recommend Dealer
No
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlee Stark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Debre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Zellweger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Charlene Konshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denvor Whervin, Taylor Hughes
Sep 29, 2023 -

Grande Prairie Subaru responded

I am very regretful to hear about your experience. Your comments have been shared with our team to ensue a better experience for future customers. We would welcome the opportunity to work with you again to provide you with a better guest experience. Should you wish to give us another chance please contact our Sales Manager to set up a time to work with you personally.

September 10, 2023

Booked for a 3pm appointment. Needed to get brakes replaced. They said they are not able to complete replacement as it was too late in the day as they close at 5pm. Service depart More

by Gabe
Recommend Dealer
No
Employees Worked With
Tyler Green
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanda
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Debre
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

We are very sorry for the inconvenience Gabe. Your comments have been shared with our team to avoid any similar occurances for future guests. We appreciate you business and honest review. We are pleased to hear that you were pleased with the shuttle service and our staff.

September 09, 2023

Had my vehicle serviced today, and although they were able to fit me in last minute. Excellent customer service as always from everyone in the dealership. Would highly recommend. More

by Ciannanicole
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlee Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Debre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Armson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmett Kanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Thomas, Denvor Whervin
Sep 29, 2023 -

Grande Prairie Subaru responded

Thank you for giving us the opportunity to keep your vehicle running in tip top shape and for your recommendation. We look forward to welcoming you back anytime.

September 07, 2023

Friendly, financing slow. Offers good,but too much pushing. Detailing of car could have been better. Dog hair in spare tire compartment and one head rest not cleaned. Need to More

by Gramna T
Recommend Dealer
Yes
Employees Worked With
Tyler Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlee Stark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harsh Nandal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Zellweger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

Thank you for your feedback. We have shared your experience with our team so that we can ensure we improve. We hope that you are enjoying your vehicle.

August 28, 2023

The staff here try so hard to work with the customers and fix issues. Subaru Canada trys so hard against them to save every nickle and not accept fault. More

by Evasion1
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

Thank you for working with our team to give us the opportunity to fix your issues. We appreciate your patience and review.

August 22, 2023

From my first purchase of a Forrester 10 years ago up to now with my Outback I have not once had a negative experience with this dealership. Sales people are great, but the true measure of any dealership More

by Ah846
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

Thank you for your continued loyalty and patronage. We look forward to seeing you again and providing you with another 5 star experience.

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