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Grande Prairie Hyundai

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.8
1,497 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,497 reviews

April 01, 2026

Excellent customer service, provided a detailed outline of work completed- and advised they replaced (3) small bulbs at no charge. More

by Debra Listhaeghe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2026 -

Grande Prairie Hyundai responded

We are thrilled to hear about your positive experience! We take pride in our exceptional customer service and attention to detail. Thank you for choosing us and we're happy to have replaced those bulbs for you at no cost. We appreciate your business!

April 01, 2026

I had a fantastic experience at Grande Prairie Hyundai. The staff was professional, welcoming, and made the whole car-buying process very smooth and easy. More

by sejoon1024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Wier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonu Sonu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Hennebury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suhel Kakkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sienna Kutrowski
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Apr 03, 2026 -

Grande Prairie Hyundai responded

We are thrilled to hear about your fantastic experience at Grande Prairie Hyundai! Our staff takes pride in providing professional and welcoming service to make car-buying a smooth and easy process. Thank you for choosing us!

April 01, 2026

Did good job on car. .very pleasant service department and very good shuttle driver ..impressed More

by henriette.benoit1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who worked on car
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Apr 03, 2026 -

Grande Prairie Hyundai responded

Thank you for your kind words! We are so happy to hear that you had a great experience with our service department and shuttle driver. We strive to provide excellent service and we are thrilled to know that we have impressed you. Thank you for choosing us!

March 27, 2026

Grande Prairie Hyundai is an outstanding place for vehicle service. Great people and awesome customer service. Dean always makes sure that customer is satisfied for their visit. Lori has always that w More

by armandv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2026 -

Grande Prairie Hyundai responded

Thank you so much for recommending Grande Prairie Hyundai for vehicle services! We're thrilled to hear that you've had a great experience with our team. Dean and Lori are dedicated to providing exceptional customer service and ensuring our customers are satisfied. We appreciate your kind words and look forward to serving you again in the future.

March 27, 2026

Great customer service! Service department staff are friendly and knowledgeable. Shuttle staff are fast and friendly. Makes getting my maintenance and repairs a lot more ple More

by Kristin Carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2026 -

Grande Prairie Hyundai responded

Thank you for your kind words! We strive to provide top-notch customer service and we are delighted to hear that you were pleased with our staff and shuttle service. We look forward to helping make your maintenance and repair experiences as pleasant as possible.

March 22, 2026

Very nice service,very friendly and respectful customer service,I am very happy and satisfied More

by makh.nataliya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King Aranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2026 -

Grande Prairie Hyundai responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our service. It is always our goal to provide friendly and respectful customer service. Your satisfaction is our top priority. Thank you for choosing us!

March 17, 2026

Staff was knowledgeable and friendly, and my service was very quickly done .. very satisfied customer here !!! More

by Janicemanley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bueza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2026 -

Grande Prairie Hyundai responded

Thank you for choosing our business! We're thrilled to hear that our staff exceeded your expectations with their knowledge and friendliness, and that our service was efficiently completed. Your satisfaction is our top priority. We truly appreciate your support and hope to serve you again in the future! #satisfiedcustomer #greatservice

March 14, 2026

Brennan made the process very seamless. He never made me feel pressured and made me feel comfortable throughout. Any questions I had were answered in a timely manner with a great attitude. More

by Olivianicole12000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Dowding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 07, 2026

Great customer service. I am very satisfied with my experience with them even though I went without an appointment. More

by evialuta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Dowding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jodie Grinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Roteliuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suhel Kakkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2026 -

Grande Prairie Hyundai responded

Thank you for your wonderful review! We strive to provide exceptional customer service, even for walk-ins. We're so glad to hear that you had a positive experience with us. We hope to see you again soon!

March 06, 2026

When I got an oil change, it was -30s. When I picked my vehicle up, the AC was turned on high in the vehicle so after command starting it a couple of times from my phone, the vehicle was c More

by ijosielk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who did the service.
Report | Print
Mar 12, 2026 -

Grande Prairie Hyundai responded

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced during your recent visit. With temperatures as cold as they were, we understand how frustrating it must have been to return to a vehicle that was cold after remote starting. We also take concerns about vehicle security very seriously, and your feedback regarding the doors being left unlocked has been shared with our team. This is not the level of service we aim to provide, and we appreciate you letting us know so we can address it internally and prevent it from happening again. If you would be willing, please reach out to our service manager directly at dsmith@gphyundai.com or 780-532-5233 so we can discuss your visit further and try to make things right.

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