Grande Prairie Chrysler Jeep Dodge - Service Centre

Continued excellent service Shout out to GP Dodge dealer grande prairie west gate!!!! We just in the past year bought two new vehicles from there. ( previous truck also from the Shout out to GP Dodge dealer grande prairie west gate!!!! We just in the past year bought two new vehicles from there. ( previous truck also from there too)Vance was our salesman and he was very helpful and wonderful to work with !!! And thanks for the chat Vance when we were waiting for our first oil change ! Later We had a recall on our new caravan, just a A/C matter. Wanted to thank Don in the service area for being such a great person. Took great care of everything ! Then today, had to bring in our caravan again for the same thing. We got Don again in service by chance and just as before he was EXTREMELY helpful. They are completely swamped in that department right now and I have two little ones with me. oh no right!..the long wait BUT with the help from one of the floor managers inside Don arranged for a vehicle for us for the day. Such a piece of mind for this Mom! No one wants to wait with little kids, as he was very honest to let me know it will be awhile. Thank you bunches guys!!!! Don said to me, "no, thank you, for your patience" but its that great service that you extended to us that needs thanking and getting you this great review!!! It's not easy working with the public in a service industry (lol) but thanks for the great service today guys. ~kindness always goes along way~ And it's great to know that we will receive that each time we are there. Have a great one guys! Lynette Tubman PS. A sweet thanks to the lady driving the shuttle bus, I'm sorry I didn't catch your name. Such a sweet lady , nice personality!! More

Excellent customer service in the Service Department Grainne and all the Service staff at Gp Chrysler are amazing!! We are a company out of Dawson Creek who have had many ugly experiences with our local Grainne and all the Service staff at Gp Chrysler are amazing!! We are a company out of Dawson Creek who have had many ugly experiences with our local dealer so we decided to check out the service department with these guys and Wow!! We are so happy with the care and attention to detail this company provides. Grainne is great getting us in and their mechanics are amazing!! Totally worth the hour drive for this service department!! More

Service Department - Definitely try to get issues resolved The Service Department - they try to get issues resolved as quick as possible without putting their customers in a bind. Good Effort guys!! The "Shu The Service Department - they try to get issues resolved as quick as possible without putting their customers in a bind. Good Effort guys!! The "Shuttle People" are fantastic, very friendly and thoughtful. More

Service/warranty Truck was about to come off warrant, brought truck in to have a few issues fixed up, Kevin got me in and out a day earlier than expected and got all m Truck was about to come off warrant, brought truck in to have a few issues fixed up, Kevin got me in and out a day earlier than expected and got all my issues dealt with. Kevin was very personable and professional to deal with! Even talked me into the "piece of mind" package to go over the truck to see if they could find anything else to be covered under my warranty, and they in fact did. Thanks for the great service! More

Service Department Kevin was amazing, Very professional, very knowledgeable of his job, very helpful , Kevin offered a peace of mind service package for 79.95 and got me Kevin was amazing, Very professional, very knowledgeable of his job, very helpful , Kevin offered a peace of mind service package for 79.95 and got me booked in the next day, because of the service package Kevin offered, Kevin saved me at least 700.00 in repairs because it was covered by warranty. This service package I recommend because my warranty was almost expired and I would have not caught the problems on my own, Thank you Kevin. More

Excellent service with Finance Advisor Kerry Kaban After feeling frustrated with a lost part during our service time and no answers from management we look to Kerry Kaban in finance who we had used to After feeling frustrated with a lost part during our service time and no answers from management we look to Kerry Kaban in finance who we had used to purchase our vehicle. In the same day of contacting her she had our answers we needed, claim submitted and appointment booked for our vehicle! She has exceptional customer service skills to her customers and is great at what she does! She goes above and beyond for your needs and make a bad situation go smoothly. Looking for a financial advisor, she is definitely your gal! More

Service Kevin was great in undestanding what our concerns were with our truck and explained all the repairs that had occured with our truck when we returned t Kevin was great in undestanding what our concerns were with our truck and explained all the repairs that had occured with our truck when we returned to pick it up. More

Fair, friendly and thorough We took our 2012 Dodge Caravan in got a routine 65,000km inspection. We knew something was wrong as we had a rattle in the back. Kevin was very thorou We took our 2012 Dodge Caravan in got a routine 65,000km inspection. We knew something was wrong as we had a rattle in the back. Kevin was very thorough and discovered our shocks need replacement, a door stopper was missing and our weather stripping needs replacement. All of this is covered under warranty. We've had dealers try to get out of doing warranty work, trying to find a loophole as to why it's not covered. But not these guys! They looked for everything they could possibly find. Parts will be in in 3 days and we will have a brand new can again. Thanks Kevin! More

Ram service. Excellent service. Was treated great. Kevin was on top of what i needed repaired and informed me of all the recalls that needed done and quick with th Excellent service. Was treated great. Kevin was on top of what i needed repaired and informed me of all the recalls that needed done and quick with the price quotes before anything was done. I probably won't enjoy the bill for there was a few extra repairs but were found necessary and I was informed promptly. The service is top notch. ???? More

Quick to service In both cases where I needed my work truck back on the road the service department were quick to get the truck in and repaired on short notice. In both cases where I needed my work truck back on the road the service department were quick to get the truck in and repaired on short notice. More