Grande Prairie Chrysler Jeep Dodge - Service Centre

Dealer contacts me for recall service. I drive 2 hours for service to find out they hadn’t made the appointment. Rebook service for 2 weeks later (still a 2 hour drive) for 10 am. The reca I drive 2 hours for service to find out they hadn’t made the appointment. Rebook service for 2 weeks later (still a 2 hour drive) for 10 am. The recall service simply needs a software update (about 30 minutes) - after waiting 3 hours at the dealership they still haven’t started the work. I ran out of time and had to leave with still no service done. More

Always have amazing service every time I go in, and always happy when I leave. always happy when I leave. More

They always take good care of our vehicles, treat us very well, and provide great shuttle service. very well, and provide great shuttle service. More

Everyone is super friendly and amazing to deal with. The service department is efficient, I’m typically in and out in about 20 mins for basic maintenance. They have been the best dealership I have dealt The service department is efficient, I’m typically in and out in about 20 mins for basic maintenance. They have been the best dealership I have dealt with over the years. 10/10 highly recommend. More

Thank you for another good experience. Quick and friendly as usual! The staff at GP Chrysler have always been great! Quick and friendly as usual! The staff at GP Chrysler have always been great! More

Went for service and the guys in there are great to deal with. Friendly and fast deal with. Friendly and fast More

Great service. Very little wait for shuttle. Friendly staff. One game my child a car so excited to play with it once we got home. Very little wait for shuttle. Friendly staff. One game my child a car so excited to play with it once we got home. More

This is the second time I have had issues with my vehicle after it being worked on for a week. When I came to pick it up after being told all work was complete and it was ready to go I started driving home a after it being worked on for a week. When I came to pick it up after being told all work was complete and it was ready to go I started driving home and could hear a horrible sound from my front end, and it was shaking. Turned around to take it straight back to the dealer and thank goodness there was one mechanic still there. After inspection it was confirmed the service department didn’t tighten the lug nuts on both my front tires. The nuts definitely were not tightened with a wrench. They were very loose and the tires were not installed correctly on the wheel studs. Just glad it wasn’t my wife and kids driving it and not realizing the problem and possibly losing both front tires. Not impressed. More

The Dealership its self is good. The free detail that I had received on my 5 month old new vehicle was extremely disappointing. They had my vehicle for 7.5 hours and only half of it The free detail that I had received on my 5 month old new vehicle was extremely disappointing. They had my vehicle for 7.5 hours and only half of it was cleaned . You hope for a good review yet the quality was less then satisfactory More