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Grande Prairie Chrysler Jeep Dodge - Service Centre

Grande Prairie, AB

4.6
318 Reviews

318 Reviews of Grande Prairie Chrysler Jeep Dodge - Service Centre

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June 13, 2024

Service was excellent! Found an issue with the suspension that I didn’t know was there just before the warranty expired. Will keep going here for my services. Thanks! More

by new ram owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Hi New Ram Owner, thank you for taking the time to leave a review for us at Grande Prairie Chrysler Jeep Dodge. We're happy we could meet your expectations!

June 07, 2024

Good customer service and good service and got what I asked to get done and no issue with grande prairie Chryler More

by Kyle33rasmussen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Kyle33rasmussen, We are so pleased you enjoyed your visit to Grande Prairie Chrysler Jeep Dodge! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2024

Did a good job on this oil change better than the last couple of times More

by wallymott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

June 05, 2024

Quick, efficient, tech knowledgeable, was able to answer all my questions, all in all a great experience More

by J_dulong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was getting oil changed not sure techs name
Jun 07, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Dear J_dulong, We are so pleased you enjoyed your visit to Grande Prairie Chrysler Jeep Dodge! Thank you, and have a fantastic day!

June 03, 2024

Service Department were very friendly and done a great job. So glad they are open on Saturday as I live and work out of Grande Prairie. More

by jeanie.lyanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't get their names
Jun 05, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for sharing your customer experience Jeanie. We appreciate your business.

May 28, 2024

excellent service and friendly polite staff, prompt courteous service, issues fixed and they follow up to make sure everything is good More

by patsyterris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for sharing your customer experience. We look forward to continuing to earn your business.

May 26, 2024

Went for an oil change last Saturday and the two guys working the lane was so amazing! Friendly and excellent service. Well done. More

by Alona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Lavoie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your 5 star review Alona.

May 25, 2024

Waited in line for three hours. have been a long time customer who has purchased four vehicle’s from grande prairie Chrysler and I felt I was pushed into an unfair deal with my last More

by Mike & Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Brausse
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

We are sorry that we let you down and would like the opportunity to work with you again to make things right. Your comments have been shared with our team so we can learn from our shortcomings. Should you be willing to give us another chance please contact our general sales manager so he can work with you personally. 780-532-3560.

May 24, 2024

They’ve always provided me with prompt and courteous service. They’ve always fixed the issues and in a very timely manner. I enjoy all those that work there and let’s no forget the Shuttle Drivers! I’ More

by cjamero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for continuing to give our team and shuttle drivers the opportunity to be part of your day and earn your business. We look forward to continuing to work with you in the future.

May 23, 2024

They’re not even worth a star! They cut and gouged my axle then they did warranty work! I will be let anyone and everyone I know to not go there, and to spread the word. More

by Townson.7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No worth the time!
May 24, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

We are sorry it appears we let you down. After reviewing our records it appears you have not been in our dealership in over 4 years. We would like to work with you to resolve any lingering concerns you have. Our service manager would welcome the opportunity to speak with you regarding your concern. Please contact him at your earliest convenience. 780-532-3560.

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