Grande Prairie Chrysler Jeep Dodge

I had a very disappointing experience at Grande Prairie Dodge Service Center. I brought my vehicle dodge grand carvan 2011 in to have the engine light checked on 2nd feb, The service center kept my car Dodge Service Center. I brought my vehicle dodge grand carvan 2011 in to have the engine light checked on 2nd feb, The service center kept my car for two days, explaining that they needed time to inspect for possible leaks and other issues. After completing their inspection, they informed me that a part needed to be replaced. I agreed to the repair. During that time, I was dealing with hospital as on the next day my baby born , so a friend picked up my car for me. I did not drive my car until the next 2 weeks. When I finally used my vehicle, I noticed additional warning lights on the dashboard and a new engine noise that was not present before I brought the car in. This was very concerning, as these issues did not exist prior to the service appointment. I paid nearly $500 just for the diagnostic work, which was higher than I expected. However, I accepted the cost because I had authorized the inspection to determine the cause of the engine light. Unfortunately, after paying and completing the service, my car now has more warning lights and mechanical noise than before. I am very unhappy and dissatisfied with the service I received. Based on this experience, I will not be returning in the future. More

GP Chrysler was very professional and knowledgeable and easy to deal with. Highly recommend them. easy to deal with. Highly recommend them. More

Excellent Service every time I have been back to the Dealership. Very happy with all aspects of dealing with this dealership. Dealership. Very happy with all aspects of dealing with this dealership. More

Dealership is always clean staff are always friendly service always tries to keep you’re appointment times if needing a rental very fast at getting you into one sales were very helpful and not pushy service always tries to keep you’re appointment times if needing a rental very fast at getting you into one sales were very helpful and not pushy More

Oil change was quick but some oil spilled out when filling and left a burning smell in the engine bay and vents for 2 weeks. filling and left a burning smell in the engine bay and vents for 2 weeks. More

Very friendly and professional people Finance sale and service. Good follow up. Will give them a chance at next purchase service. Good follow up. Will give them a chance at next purchase More

Was really pleased with dealership. Needed to book an appointment right away and was booked in in 2 days. That’s the fastest appointment I’ve ever booked. Needed to book an appointment right away and was booked in in 2 days. That’s the fastest appointment I’ve ever booked. More

Kylie is so nice and friendly. She is very good at making sure things are done in a timely manner. Always a pleasure dealing with her! She is very good at making sure things are done in a timely manner. Always a pleasure dealing with her! More

The staff in all departments are amazing to work with they all go out to bat for you when needed they all go out to bat for you when needed More

They are wonderful and lovely people and their services are top notch. Kudos to the team are top notch. Kudos to the team More