Grande Prairie Chrysler Jeep Dodge

Top Notch in All Departments!! Dropped my work truck off yesterday for a quick repair at GP Chrysler! Tim and Carmen were right on point! Got my truck in right away and I picked it Dropped my work truck off yesterday for a quick repair at GP Chrysler! Tim and Carmen were right on point! Got my truck in right away and I picked it just a few hours later! That same day I went over to see Brittany and Chris and got to pick up my new Ram today!! The truck is awesome!! Thank you guys! I can't wait to starting getting all that referral $$$! More

Amazing service! Best place I've ever dealt with before, top service, very friendly, great people, amazing pricing, and you'll never leave unsatisfied!! I highly recom Best place I've ever dealt with before, top service, very friendly, great people, amazing pricing, and you'll never leave unsatisfied!! I highly recommend this dealership to everyone! More

Bought a new vehicle Jordan and the rest of the GP chrysler team were excellent to deal with. Very fast and friendly service. Would buy a truck from him again, and will be Jordan and the rest of the GP chrysler team were excellent to deal with. Very fast and friendly service. Would buy a truck from him again, and will be recommending him to friends. More

Amazing over all! Mike Murphy at Grande Prairie Chrysler made buying my very own first truck a reality and a grate experience. He went above and beyond what any other s Mike Murphy at Grande Prairie Chrysler made buying my very own first truck a reality and a grate experience. He went above and beyond what any other sales man had done for me. He found out exactly what I wanted and made it happen with grate ease. I would highly recommend Mike to any of my Friends Family and Co-workers! Thanks again Mike! More

Awesome exprience! Awesome experience overall! Mike is great! I will recommend him to my friends/family. I wouldn't deal with anyone else. This was my second time dealin Awesome experience overall! Mike is great! I will recommend him to my friends/family. I wouldn't deal with anyone else. This was my second time dealing with him on a vehicle. I went in to check out possibly buying a new vehicle later this year, then figured why not try now... Mike and the staff worked hard to get me what I was looking for. I couldn't be more happier with my purchase and service I received! Thanks Mike! More

Gp autogroup My experience was very good. Madden was very helpful and honest. I was also impressed by his professionalism and he was easy to communicate with. My experience was very good. Madden was very helpful and honest. I was also impressed by his professionalism and he was easy to communicate with. More

A+ Awesome Dealer I have worked and been around Car Dealerships all my life these guys treated me great, My 2014 Ram 1500 is working A1 James helped me alot, worked wit I have worked and been around Car Dealerships all my life these guys treated me great, My 2014 Ram 1500 is working A1 James helped me alot, worked within my Budget and got me an awesome deal on a Great truck. First time buyer and couldn't be happier I would for sure say if your in the Peace Region and you need a vehicle these guys help in any way possible! VERY HAPPY! More

Awsome team!.Loved my experience!! Those guys dont waste time to make you a deal. Jordan is a great guy,friendly.Never stop working for us until we were satisfied!! Bought one three yea Those guys dont waste time to make you a deal. Jordan is a great guy,friendly.Never stop working for us until we were satisfied!! Bought one three years ago whit him and had no regrets. Anyone looking for a vehicule should go see him and wont have to go no where else. Thk you!! Julie!! More

First Time New Car Buyer I must admit I went in to the dealership with the expectation of having to find someone to help us, being a young couple. However that was not the cas I must admit I went in to the dealership with the expectation of having to find someone to help us, being a young couple. However that was not the case Jordan had stopped and spoken to us before we even fully entered the building. He was super friendly from the beginning, I do believe there was even a high five involved within the first few minutes of conversation. As being first time new car buyers we had many questions I'm sure others would know, Jordan was happy to answer everything and listened to all concerns. In finance we had Tim who was also more than helpful. I was impressed with how the dealership helped us deal with the insurance company, that was a fantastic help. It only took one day from walking in to leaving with the new Jeep. Which we love! More

Waiting game, with zero communication My fiance and I purchased our vehicle in October. Everything was great, we loved the truck, and the guys who sold it to us. Unfortunately on the 4th o My fiance and I purchased our vehicle in October. Everything was great, we loved the truck, and the guys who sold it to us. Unfortunately on the 4th of January our truck was acting funny. It was saying reduced power, wouldn't go over 30 km/h and said service air bags and stability. The engine light was also on. So I called the service department and after 20 minutes of being on hold I talked to girl, explained what happened and she told me to bring it in right away if possible and they would look at it that day. Well when I got there a lady who was anything but pleasant asked me multiple questions while never actually listening to what I was saying. She asked me to get out of my vehicle and follow her, so I did. Before a minute passed a guy jumped in the truck and drove it out back, I hadn't even had a chance to grab my purse or anything nor was I asked if I needed anything out of the vehicle. The lady then told me that someone would be looking at it no later then the next day (Tuesday the 5th). I believed her. She told me she would call me when she knew what was happening. Well Tuesday passes by, then Wednesday, all day Thursday.. no call was made to me. Friday I call and i'm obviously frustrated because I haven't heard from anyone nor do I know what is going on! I talk to a girl who tells me to hold and 20 minutes later i'm still sitting on hold so I just hang up. Saturday still no call, my fiance and I take a drive through the parking lot to see if our truck is sitting there, sure enough its in the back parking lot covered in 10 inches of snow. Clearly it hadn't even been looked at since we dropped it off. Frustrated, we drive away confused and wondering how long it will be before we have a vehicle again! I call on Monday, I waited 15 minutes to speak to someone and then I hung up, called back and told the front desk girl I was needing to speak to someone higher then the girls who didn't know what I was talking about. Another 10 minutes of waiting and I talk to a guy who is quick to rush through our conversation. He tells me nobody has had a chance to look at it!! Really !?!?!?!? They tell me someone would look the same day and it's at this point 7 days later and not a single person has even looked at it, or called to tell me it hadn't been looked it. I have to call there myself to get answers which to this day I still haven't got. He assures me that someone will look at it, but everything up to this point has been a lie. He tells me will call me and let me know whats going on. Two days later no communication. Surprise, surprise. So it's now Wednesday the 14th, I have been without my own vehicle for 9 days. My fiance calls and they say someone looked at it but thats all so far and they will call before end of the day.... this is a never ending circle. Well it's now day 10, I haven't received a single phone call, not a single email, nothing to let me know what is happening. It is one thing that they were all helpful and wonderful when we bought our vehicle but is that were the customer service ends? No need for communication once the deal has been made? I said 3 months ago I would never go anywhere else to buy a vehicle but now, if I ever do get my truck back from these people, I doubt i'd ever use their services or buy a vehicle there again. More