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Grande Prairie Chrysler Jeep Dodge

Grande Prairie, AB

4.8
3,068 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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11448 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 3,068 reviews

October 30, 2015

Really great customer service and support. Great experience They helped me with all of my problems or questions. Felt welcome at all times & even after they sold me the truck, they were nothing but friendly sup More

by Sweetfunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Kaban
October 29, 2015

Very accommodating! Calvin spent lots of time with us, taking us through several different vehicles and allowing us to test drive many. We never felt rushed or pressured More

by Kates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Dame
October 27, 2015

kevin is excellent This guy always gets back to his voice mail ,,, so greatly appreciated. always friendly and very accomidating to my busy work schedule. I have no co More

by Ian Carty dodge man
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Friesen
October 26, 2015

Amazing My sales man Tony took the time to actually listen to me to find out what I was looking for, then he made sure what he found was exactly right. The ma More

by Aslpepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Sinkevich, Dylan Gage
October 25, 2015

Quick and accommodating service! Our experience at this dealership with Calvin Dame with excellent. He was very down to earth and easy to talk to. If he didn't know something about th More

by Priya and Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Dame
October 24, 2015

Had an amazing experience Very friendly and helpful gave lots of good advice helped me get my perfect vehicle. Enjoyed the whole experience and defiantly advise people to shop. More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
October 21, 2015

Great People to deal with. My experience here was exceptional from beginning to end. Great staff, great vehicles. The staff went above and beyond to make a person feel welcome. More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Ridsdale, Kerry Kaban
October 21, 2015

Great service Put in an application on Friday afternoon and Saturday we had an approval went down and picked up our vehicle Sunday @ noon very quick and hassle free More

by Paislea
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Villeneuve
October 20, 2015

the people were great in getting what I wanted. Had an awesome first time experience with this dealership. The staff is great and helpful. They picked out the perect car for me. They a great with yo More

by proud new car owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Sallis, Brittany Sinkevich
October 19, 2015

Worst Dealership Ever I applied to trade in my vehicle. I got a call that I was approved & was told the salesman "Vance" would be in touch in a few days. Well it's been ove More

by DodgeDoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vance Ridsdale
Oct 26, 2015 -

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I can understand your frustration regarding lack of communication when you are ready to make a purchase decision. Please know that we will use this example with our sales consultants as a learning and training opportunity to ensure improvement in this area. After some investigation into your file I am happy to let you know that a conditional approval was secured for you. It would be my pleasure to continue to work with you on a vehicle purchase should you wish to allow us the opportunity to earn back your business. Please contact Mr. Brett Lauder, Sales Manager at Grande Prairie Chrysler. I am grateful that you have brought your concerns to our attention, as we strive for 100% customer satisfaction 100% of the time.

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