Back

Grande Prairie Chrysler Jeep Dodge

Grande Prairie, AB

4.7
3,202 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
Contact Dealership

11448 Westgate Drive

Grande Prairie, AB

T8V 8L2

Directions

By Type

Showing 3,202 reviews

September 30, 2016

Easy Going When looking for a truck I was able to find the right truck for me with Richards help. We tried up to 4 trucks and I enjoyed Richards attitude and sen More

by Prairidog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Okalebo
September 30, 2016

Respectful..solid,honest experience. For 10 years, a regular GP Chrysler customer. When time to trade up in RAM line, RYAN SAWCHUK saw to all my needs and requirements, searched entire GP More

by Roxanne87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sawchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Collinge, Tony Kunz
September 29, 2016

Great fast service Dale was very knowledgeable and was able to help me with purchasing my first brand new vehicle. The service was quick and there was always someone wi More

by Chance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scotton
September 28, 2016

The best service I've ever had! Don found me the vehicle I wanted right away. They gave me a great amount for my trade-in and the price of my new vehicle was very reasonable. They we More

by Happyme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Clarkson
September 25, 2016

As soon as you walk off the lot, you are Chrysler's customer The GM of this dealership stated this. So truly, if your vehicle breaks down after you buy it, it's not GP Chrysler's issue - It's Chrysler Canada's More

by Disgusted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Collinge, Brent Bohnen, Danielle Mathieson
Sep 26, 2016 -

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I am sorry for your frustration regarding the procedure and protocol that every Chrysler dealership must follow. We would like to work with you to resolve any concerns that you are having with your vehicle. Please understand that our technicians and dealership management are required to follow the process set out by Chrysler Canada. Should you wish to work with us we would welcome the opportunity to find solutions for your concerns. We are sorry for any inconveniences you have experienced. I am grateful that you have brought your concerns to our attention, as we strive for 100% customer satisfaction 100% of the time.

Sep 26, 2016 -

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I am sorry for your frustration regarding the procedure and protocol that every Chrysler dealership must follow. We would like to work with you to resolve any concerns that you are having with your vehicle. Please understand that our technicians and dealership management are required to follow the process set out by Chrysler Canada. Should you wish to work with us we would welcome the opportunity to find solutions for your concerns. We are sorry for any inconveniences you have experienced. I am grateful that you have brought your concerns to our attention, as we strive for 100% customer satisfaction 100% of the time.

Sep 27, 2016 -

Disgusted responded

I believe that I have given ample opportunity to your dealership to address my concerns. You hide behind your "Chrysler protocols" but you know full well that "Chrysler protocols" have nothing to do with it taking you 2 hours to print off reports that another dealership can do in about 10 minutes. Stop hiding behind "protocols" and start taking care of your customers.

September 24, 2016

awesome experience they were all really helpful and super nice and gave me a great deal on my Jeep Patriot. i love my suv. thanks guys u rock! More

by Matt_S_87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Brausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alli Hindman
September 20, 2016

fast efficient and friendly Came into dodge looking for a lower payment on a new truck Jordan was able to find something that I wanted and made it work price wise, had the truck More

by dodge91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Brausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2016

Great Expericence I recently bought 2013 Mazda 3 From the AutoCanada Used Superstore part of Grande Prairie Jeep Dodge Chrysler. Richard Okalebo was my salesman He was More

by kylesimpson88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Okalebo
September 05, 2016

Had a clunk in the front of my 2010 Dodge Ram pickup Had a bad noise in the front of my pickup truck. Came to the dealership and dealt with Ryan Prince. Very fast and easy, vehicle was brought in ASAP an More

by Dodgehappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Prince
September 05, 2016

Great experience We had a great experience. The buying process was quick and easy with everyone we dealt with. Friendly, personable staff. Had to wait longer than expe More

by Jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Brausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Horcoff
...
237
...