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Grande Prairie Chrysler Jeep Dodge
Grande Prairie, AB
2,969 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,969 reviews
October 27, 2017
Excellent customer service We bought our first truck from Will, and he was excellent! He got us a great deal and we were more than happy with his customer service. We will be re We bought our first truck from Will, and he was excellent! He got us a great deal and we were more than happy with his customer service. We will be recommending him to everyone we know. More
by Breeanna
Employees Worked With
October 27, 2017
Great experience Excellent customer service. Jordan did a great job in finding the perfect vehicle for me. He listened to everything I was looking for in a new vehicle Excellent customer service. Jordan did a great job in finding the perfect vehicle for me. He listened to everything I was looking for in a new vehicle and even got more features for me then I ever thought I would have. It was great having someone helping me with this that is very dedicated to their work. Cant thank you enough Jordan for all your hard work and getting me in my beautiful dodge journey More
by Robyn2016
October 27, 2017
Awesome salesman Brett Sharp I'm from Fort St. John and have no intention to buy a vehicle in Grande Prairie. I inquired online in Grande prairie dealership just to compare price I'm from Fort St. John and have no intention to buy a vehicle in Grande Prairie. I inquired online in Grande prairie dealership just to compare price and options with the one I iwas thinking to buy in the dealership in Fort St. John. I was referred to Brett Sharp and he contacted me right away. He's very persistent to find me the best vehicle, he's very patient and super nice and funny that makes my experience in buying a car more relaxing. He talks a lot 😊 but very sensible and knowledgable about what he's selling. He gets out of his way to show us the vehicle even if it was late at night, through facetime, because we're 2 to 3 hours away from Grande Prairie, not to mention he was having some family time with his kids during that time. As I've said I have no intention to buy in GP but end up buying there because of Brett's awesome attitude. he has an attitude of a real salesman and I will definitely refer him to my friends and family. Good job Brett Sharp, keep it up! Thanks! More
by Big boss
October 24, 2017
3rd pickup bought through Jordan Just traded my 16 Ram 1500 which was well equipped for a 17 Ram that is more equipped than the 16. Other than a small delay (no big deal), I flapped Just traded my 16 Ram 1500 which was well equipped for a 17 Ram that is more equipped than the 16. Other than a small delay (no big deal), I flapped with my boss, and he said give it a go....so I did. 34900 km on the 16, and she was good to me. I'm expecting the same from the 17. More
by Mark D.
October 24, 2017
EXCELLENT Experience This is my second vehicle I have bought from Don Clarkson and received the same excellent service. If you tell him what you want in a vehicle he WILL This is my second vehicle I have bought from Don Clarkson and received the same excellent service. If you tell him what you want in a vehicle he WILL find you the vehicle. Had everything all in order so when I picked up my vehicle I was in and out. Thank you again for all your help in finding the vehicle I was looking for Donny :) More
by The north
Employees Worked With
Don Clarkson
October 23, 2017
Great Was a great experience altogether, got exactly what we wanted for a great price and everything was nice and quick. Will be back when In the market nex Was a great experience altogether, got exactly what we wanted for a great price and everything was nice and quick. Will be back when In the market next time for sure. More
by Kcduncan
October 20, 2017
Last minute buy, awesome service Just when I thought I couldn't get into a SUV, Will Higgins went above and beyond to get me into a fabulous 2014 Hyundai Sante Fe. Great to deal with Just when I thought I couldn't get into a SUV, Will Higgins went above and beyond to get me into a fabulous 2014 Hyundai Sante Fe. Great to deal with More
by Lisa Collinge
October 20, 2017
Awesome experience!! This is my 2nd vehicle from will Higgins, great guy, wasn't sure what I wanted for an SUV showed me a few and how everything worked no messing around This is my 2nd vehicle from will Higgins, great guy, wasn't sure what I wanted for an SUV showed me a few and how everything worked no messing around showing you stuff you don't want. Will definitely be buying my next vehicle from Will. More
by Justin.cloutier
Employees Worked With
October 19, 2017
Never again I am hesitant to write about my experience with Grande Prairie Chrysler but if nothing else I'm hoping maybe I can save a potential customer from maki I am hesitant to write about my experience with Grande Prairie Chrysler but if nothing else I'm hoping maybe I can save a potential customer from making the same mistake I've made. August 2016 I purchased a Ram 3500 from gp Chrysler. It's a beautiful truck and I can say I like it. My experience with the salesperson Steve O'dell was a pleasure as well as my experience with the service advisor's. Now the bad. Since new gp Chrysler has done all the tire rotations, warranty work and all but two oil changes. After one such oil change and tire rotation I was coming home from work on the FTR and the rear right wheel fell off and passed me. At 3 am I finally made it back to the dealership on the back of a tow truck. After a conversation with the service manager it was decided that wheel studs failed due to probable over torque. End result was a new rim, tire, 8 wheel studs, being without my truck and 10 days lost income. This happened May 2017. Fast forward to August 2017. Another service with tire rotation. While coming home from a hunting trip the left rear tire fell off. Dodge assistance couldn't get a tow truck to me until Friday. This happened early Wednesday morning. I was 80 km east of Ross River Yk and the tow truck would have to come out of Whitehorse Yk. Dodge assistance managed to find a handyman type in Ross River that was able to patch my truck up with some used wheel studs and Chevy lug nuts. I limped the truck into gp Chrysler were it was deemed that probable over torque on the wheels studs. When the tire fell off it damaged my truck box that was estimated at $5500 to repair. After a discussion Brent about repairing the body damage to my truck I was told that they wouldn't cover the cost of repair and I should contact my insurance company. I contacted my insurance company and it would cost me $500 deductible and my rate would go up $1200 over 3 years. So back to gp Chrysler I go. Called Brent to say I was coming in to talk about how we were going to resolve this. He was to busy going for lunch so I went and met the general manager Troy. He said that they wouldn't cover the cost of repairing my truck and that is what my insurance is for. I said " so you expect me to pay for your guys mistake out of my pocket". He said "well do you expect I should be out of pocket for it". Needless to say I was already pissed off and sitting there arguing about wouldn't of made it better. End result of this was 32 wheel studs replaced, new rim, new tire, over night sleep in the truck and a very pissed off customer with a damaged truck box. I made a call and email to Wes Kaban the dealer principle about this issue. I did get a response from his assistant that he was out of town. When Wes did get in touch with me he said he would pay my $500 deductible and was going to investigate on why my insurance rates were to increase. After a couple of weeks, a unreturned phone call and a non replied email the body damage has not been repaired. Last week my wife had a accident that resulted in a write off of her 2017 Ram 1500. As much as I would buy a vehicle with Steve O'dell as my salesperson I cannot bring myself to spend another dime at Gp Chrysler or a gp auto group dealership. For a replacement vehicle we decided to purchase in Dawson Creek at Inland dodge. I'm hoping that they will stand by their products and workmanship better the grande prairie Chrysler. More
by Blaine Moody
Employees Worked With
Other Employees :
Troy Collinge, Brent Bohnen, Steve O'Dell, Danielle Mathieson, Donald Teal
October 18, 2017
Smalltown Feel DON TEAL is great to deal with, he is very professional and understanding. He heard my concerns and understood them, on top of all of this he took act DON TEAL is great to deal with, he is very professional and understanding. He heard my concerns and understood them, on top of all of this he took action and had my concern addressed immediately. I'm extremely pleased with how he handles himself and me as a costumer. I will be returning because of him. More
by Kerrybmm2793
Employees Worked With
Don Teal
