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Grande Prairie Chrysler Jeep Dodge

Grande Prairie, AB

4.8
2,971 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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11448 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 2,971 reviews

August 04, 2018

My experience at Grande prairie Grande prairie Chrysler dealership was very thorough in helping my family of 5 pick out a new dodge truck. They were very realiable and reasonable wit More

by Moberly1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schutte
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Scotton
August 03, 2018

Easy to work with! Thanks Dale & Alli! They made the experience easy and a pleasure I would recommend to anyone looking to get into a new Ram pickup truck! More

by Ram 44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alli Hindman, Dale Scotton
August 01, 2018

Will puts the W in Wonderful Working with Will was like having your favourite cousin or uncle show up to a family gathering and make everything enjoyable and easy. He was constant More

by Ashtin14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2018

Look No Further! I came in to GP Chrysler expecting to be meeting a different Sales Consultant but was luckily paired up with Will. Not only did he bend over backwards More

by ElyCalv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Daubert
August 01, 2018

Very approachable staff willing to help The staff a GP Chrysler were great to work with, listened to what I was looking for, and helped me find what I wanted. They made my experience comfort More

by mjt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Golamco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve O'Dell
August 01, 2018

My family really loves our new ram :D I really enjoyed working with Don in July. He was extremely personable and always had a smile on his face. I would reccomend anyone to meet with hi More

by Momof3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Clarkson
July 31, 2018

Salesperson dropped the ball. Salesperson - waste of time. Managers still do all the back/forth dealing. Salesperson literally knew nothing about this truck. Good thing we after th More

by Mjtb1270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Schutte
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Gage, Charlene Gaffney
Aug 02, 2018 -

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please accept our sincere apology for your experience. I am pleased to hear that the Sales Manager was able to provide you with a better experience. I am grateful that you have brought your concerns to my attention, as we strive for 100% customer satisfaction 100% of the time. Training our team and providing them with the tools and information they require is paramount to our success as well as theirs. Thank you for making us aware that we need to provide more training and support to our sales team. It is our hope that you will give us another opportunity to earn back your business.

July 30, 2018

Happy Customer I came in to see what my options were on a vehicle from having lower credit and Charlene surprised me with an approval on a 2018. The bank took a few More

by Derek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Gaffney
July 26, 2018

Scammers on used vehicles. Stay clear Bought a used GMC Acadia. “Clean car fax” and perfect inspections. Needed new tires. Suspension was blown out. Once I got under the vehicle to do fir More

by Brianb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doesn’t work there anymore.
Jul 26, 2018 -

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please accept our sincere apology for your experience. If you would be so kind as to contact the Sales Manager Mr. Lauder, at your earliest convenience at 780.532.3560 he would like to learn about what happened with your GMC and your experience at our dealership. I am grateful that you have brought your concerns to my attention, as we strive for 100% customer satisfaction 100% of the time.

July 24, 2018

Best salesman out there! Craig was very professional; he is very easy to talk to. He never pressured to get me into something else, he was able to help me get into the vehicle More

by Amynorquay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Lauder, Craig Berg
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