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Grande Prairie Chrysler Jeep Dodge

Grande Prairie, AB

4.8
2,996 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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11448 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 2,996 reviews

February 03, 2020

It was my first time going through a dealership and they were super helpful and pretty much walked me through every step of getting a vehicle. More

by Taylor
Recommend Dealer
Yes
Employees Worked With
Arnall Nyitrai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch from Pemberton!, David King
February 02, 2020

James Fraser a great guy to deal with went above and beyond to make me a happy customer very knowledgeable and exceptional in customer service More

by Bubblegumz0
Recommend Dealer
Yes
Employees Worked With
James Fraser
February 01, 2020

Service Advisor Kevin MacKenzie Kevin went above and beyond to help me get my van repaired and to find the information that I need for future work. He was very helpful and directed m More

by janet from webley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Julio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I used the shuttle but don't know his name. very nice
January 31, 2020

I didn't know what I wanted at the start. Shopped around and no doubt I got the best deal from Jordan and Laine. Dustin behind the counter helped out alot and Lorna in finance was great fun to deal with. More

by Jdeasy
Recommend Dealer
Yes
Employees Worked With
Jordan Brausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laine Degagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Gage, Lorna Duncan
January 31, 2020

Another Warranty Service with Exceptional Service I am always impressed with the service department at GP Chrysler. I have left countless times VERY satisfied with the service I've received. This time More

by demihaarper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kestyn Shutte
January 30, 2020

I'm so happy with their service they do everything just to give what you want and I'm happy to recommend this dealer to my friends.. More

by Almond cashew
Recommend Dealer
Yes
Employees Worked With
Donnie Julio
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2020

I was trying to wait, but with steady contact and showing me a front seat that made the sale im happy having coming back to Dodge since a half life of fords ;-) More

by ruthere20
Recommend Dealer
Yes
Employees Worked With
James Fraser
January 28, 2020

Excellent service from Donnie and Jordan and the rest of the staff. I wouldn't have a brand new Jeep Compass without all their help. Excellent customer service. More

by Robyn2016
Recommend Dealer
Yes
Employees Worked With
Jordan Brausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Cavan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Clarkson, Lorna Duncan
January 27, 2020

Bought a vehicle there 65 days ago. Was in the shop for 3 weeks total. The work they did completely messed up the engine and 2 weeks later our truck is blown up on the side of the road. We were told there wa More

by Amandabourgoin
Recommend Dealer
No
Employees Worked With
Brent Cavan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Collinge, Donald Teal, Kevin Marthaller
Jan 28, 2020 -

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I can understand your frustrations and I am sorry for the inconveniences that you have been caused. Unfortunately, as you know we have been unable to secure a new loan as per your request. We have exhausted all lender options. Upon your purchase of the used lifted, deleted and chipped truck it was explained to you that the manufacture warranty was not valid as the truck has been altered. You understood and signed all paperwork in reference to this condition along with the mechanical fitness assesment. Grande Prairie Chrysler conducts business with transparency and integrity. I am sorry you are not happy with your purchase and you feel we let you down. It is Grande Prairie Chryslers intention to always provide the best customer experience possible.

January 22, 2020

The staff was very friendly, and helpful. They came in on there personal time to help me find a vehicle that worked for my budget and my family. They did not try to just make a sale, but rather help me to bu More

by fastwiebejakob
Recommend Dealer
Yes
Employees Worked With
Arnall Nyitrai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David King
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