Grande Prairie Chrysler Jeep Dodge

Havent met the service team yet but sales was awesome to work with, they met my pricing request and still got me the truck i was searching for. work with, they met my pricing request and still got me the truck i was searching for. More

Id put negative stars if that was an option. Definitely wont be back to buy a vehicle let alone go to their service department. What a circus. Have tons of pictures and videos both before and af Definitely wont be back to buy a vehicle let alone go to their service department. What a circus. Have tons of pictures and videos both before and after they worked on it of the intercooler pipe on my truck after they did the cp3 recall. AVOID. They literally dropped it off with a massive slice in it like they did nothing and the only reason THEY had to drop it off in the first place was because they messed around all day instead of working on it during the scheduled appointment. We waited all day from opening time for our truck back after being promised by TWO different girls it would be done before the end of the day. If they did the appointment as promised like the girl on the phone that took the appointment I wouldnt have even left the dealership because I would have caught their screw up the moment my truck was started as it sounded HORRIBLE after they worked on it. The desk lady even told my husband when he confirmed that it would be done that day in the morning when dropping off and she said ya, called even at eleven asking details about my truck even hours later sounding like they were working on it. Waited HOURS more and I finally go over there at almost the end of the day and they said oh we take full responsibility for the bad communication thats on us. Luckily Ive heard enough horror stories about this exact dealership I took videos before dropping it off. Do not waste your time with this dealership they will destroy your parts and act like they did nothing! The intercooler tube is to be removed on the drivers side to do the recall, they are to ensure it is re-seated and clamped properly again clearly the complete loss of boost and smoke and NOISE wasnt a give away along with the massive slice at the bend causing MY ENGINE TO SUCK CONTAMINATED AIR. No wonder it took over an hour and a half to get a few blocks but I guess that says everything you need to know about leaving your vehicle in these guys hands. Will be filing with the alberta motor vehicle industry council if not AT MINIMUM part they wrecked paid for. Absolute garbage experience from start to finish. Documented everything before and after and have my third party assessment. Said yesterday, “its above my pay grade expect a call tomorrow” but I guess they expect people to wait always on them no matter what the case is. Just when you think they couldn’t give any worse of an experience. I love how they say they offered to repair their mistake on the part they wrecked out of goodwill when it was replaced after they dropped it off in that shape. Interesting the work I had done was no where near the part they physically had to touch to do their recall. And then to say they offered to replace.. funny when we walked in there WE TOLD THEM IT WAS ALREADY REPLACED AND THAT WE EXPECT TO BE PAID FOR THEIR MISTAKE FOR THE COST OF THE PART THAT WAS ALREADY REPLACED. Instead they give the run around “its above my pay grade we’ll have so and so call” .. days later just to get a girl calling saying the same thing days later again. More

Harrison was fantastic too deal with. He knew what i was looking for and found the perfect truck. Hope you get your new long hair dachshund soon. He knew what i was looking for and found the perfect truck. Hope you get your new long hair dachshund soon. More

Easy to schedule, ready when promised, and very happy with their service centre, would recommend if you need service with their service centre, would recommend if you need service More

Amazing staff. Fought with banks and lenders to get a vehicle in my budget and within my parameters. Huge thanks to Kim, William, Dean and tem for everything they d Fought with banks and lenders to get a vehicle in my budget and within my parameters. Huge thanks to Kim, William, Dean and tem for everything they did. More

Staff are pleasant and helpful. I appreciate the punctual shuttle service. The complimentary car detailing was fantastic! I appreciate the punctual shuttle service. The complimentary car detailing was fantastic! More

Awesome service, great trade in value and selection of new and used vehicles. Great advice from sales and finance to make right decision. Bought 2 vehicles from William and hes amazing new and used vehicles. Great advice from sales and finance to make right decision. Bought 2 vehicles from William and hes amazing More

It was a very friendly atmosphere and really good service. I Will be back again service. I Will be back again More