Go Nissan North

Math Problem Asked by a sales rep for a budget, told him 400 per month for 6-8 yr term, he replied your budget is 10,000. Told him he was crazy, tried to explain t Asked by a sales rep for a budget, told him 400 per month for 6-8 yr term, he replied your budget is 10,000. Told him he was crazy, tried to explain the math that it added up to 20,000 of interest, he held up his phone and said I have a program. Condescending and rude. More

They handle everything here. I am so happy with the service at this dealership. They handle everything. No pressure..no rush..happy to take all the time necessary. financing dept I am so happy with the service at this dealership. They handle everything. No pressure..no rush..happy to take all the time necessary. financing dept was awesome. More

Don't waste your time requesting a quote l was a Shopping for a 2017 Murano. After requesting an Online quote from Nissan's own website l was referred to this dealership. Melody emailed me al l was a Shopping for a 2017 Murano. After requesting an Online quote from Nissan's own website l was referred to this dealership. Melody emailed me almost immediately and asked me to come in. When I returned her email asking for the price the website promised me she started asking questions l had already provided. This went back and forth a few times but I never got the quote. What a waste of time. If they don't want to give that information out then they shouldn't pretend otherwise. I certainly won't be buying from Go Nissan North. More

Fear mongering Brought my Murano in for an oil change. I brought my own Mobil 1 synthetic oil and a Fram filter. When Shauna saw the fram filter she gasped and said Brought my Murano in for an oil change. I brought my own Mobil 1 synthetic oil and a Fram filter. When Shauna saw the fram filter she gasped and said I was taking a huge risk by not using a Nissan filter. She said there is a chance the filter will collapse because the engine has oil pressure. Secondly she added that itis a myth to believe that synthetic oil extends your oil change intervals. Does she really believe that load of crap or has she been coached to lie like that?? Some folks might buy it, but I will never go back! More

Purchasing Vehicle We had a great experience purchasing a Vehicle from Go Nissan North. The sales team was more then willing to accommodate a lot of questions and us ch We had a great experience purchasing a Vehicle from Go Nissan North. The sales team was more then willing to accommodate a lot of questions and us changing our minds on a few different vehicles. The whole process took a few weeks but at the end of the day we were able to find the vehicle that fits our family! More

Excellent service! Went into Nissan to get an oil change I wasn't to impressed with the service considering I have extended warranty and they wanted me to pay. Tarik to Went into Nissan to get an oil change I wasn't to impressed with the service considering I have extended warranty and they wanted me to pay. Tarik took the time to look into it and cleared up the misunderstanding. I don't know if he was part of management of not having him in management would probably make it a much better company he has great customer service. More

Worst sale manager After pay deposit for used car and went to pick up on agreed date , the sales manager ask me to pay extra 3K for inspection that it was included with After pay deposit for used car and went to pick up on agreed date , the sales manager ask me to pay extra 3K for inspection that it was included with the agreed price. The sale person will refer to the manager for every word and you have to wait for 5-10 min. every time... going there is waste time with bad sales communications. More

What a Joke I booked my 2015 Nissan Murano into the shop on Monday 02rd January 2017 as I received a letter from Nissan Canada informing my that there was a reca I booked my 2015 Nissan Murano into the shop on Monday 02rd January 2017 as I received a letter from Nissan Canada informing my that there was a recall on my vehicle as there could be a fault with the ABS actuator. No problem. I sat and waited for 2 hours then was informed that they didn't have the part I needed and had to get the part delivered from Calgary and it would arrive the following day. I informed Graham that I would like a loaner vehicle as I work night shift. I received a loaner Vehicle. The dealership phoned my at 1130hrs on the Tuesday, even though I informed them to ring me after 3 pm to say my vehicle was ready.. The dealership were driving my vehicle to my home when they noticed a warning light come on the dashboard. They informed me that the part they fitted was faulty and needed to order another one. Thursday 05th at 3 30pm I thought I would phone the service department to find out what was happening with my vehicle. Curtis the service department manager informed me that the part they fitted was not faulty but they now have a problem with the instrument cluster saying there is a fault with the vehicle. Curtis informed me that I could have to wait up to 4 weeks to get a new one fitted as there aren't any in Canada. I asked to keep the loaner as I did not want to drive my vehicle with a warning light on not noing if anything else was going wrong with it. Curtis said this was not possible ,even though my vehicle was working fine when I took it in and now after them tampering with it I could be driving an unsafe vehicle. They messed up up my vehicle which has less than 12000km and I'm not happy. More

Frustrating but overall redeemed I am editing this review because the management team is working to help us deal with the frustrations we've had. We bought a used Murano from this dea I am editing this review because the management team is working to help us deal with the frustrations we've had. We bought a used Murano from this dealership a few weeks ago. Our salesperson appeared to be new to the job and did not always seem to know what was going on with the car. When we went to pick up the vehicle a day after it was supposed to be ready, we had to wait around for four hours. We also had to take it in for repairs immediately after driving it off the lot. At one point a loaner was being dropped off at our house, and our sales rep never called us to tell us it would be four hours late. She did not update us on the status of the car; rather we repeatedly had to contact the dealership to see how the repairs were going and when the car would be ready. It took ten days after we purchased the vehicle to finally have it in satisfactory working condition. On top of everything, I just put winter tires on the vehicle, and the service workers at Kal Tire told me the all-seasons the car came with were almost totally bare. They recommended I do not put them back on the vehicle as they would not safely last another summer. The dealer did put $500 on our Go Auto account to put towards all-season tires come Spring. This helps but is still frustrating as we have had to return to the dealer often for issues that should have been guaranteed with the purchase of the vehicle. I will say that Shawn in finance was absolutely amazing to deal with and that the staff working in the service department were very friendly and helpful. More

Don't even bother just go elsewhere!!!!! Recently went into Go nissan north for a 2 buy deal. Have had a salesman and a manager walk out or quit in the middle of my deal with no answer. Had t Recently went into Go nissan north for a 2 buy deal. Have had a salesman and a manager walk out or quit in the middle of my deal with no answer. Had to go back into the dealership 2 times to find out that even after doing a hard credit check I was no closer to an answer because nobody was even trying to get me numbers. First guy quit his job and the second couldn't be bothered. Also had another sales manager and salesman gang up on me to argue numbers that were for an already rejected deal. They had nothing to do with what was going on and didn't even have the right deal infront of them. I was insulted and called by my last name ( no Mr. ) in disrespect. I have been waiting for a MONTH now to hear about a deal that they decided to try but have still heard nothing even after calling, texting and emailing. They have zero respect and show no professional attitude. I have never felt so disrespected and insulted in any dealership before. I have been a very loyal nissan driver for the last 6 years. 3 new Titans, a new Maxima and new Micra since 2010 and this is the respect I get. I would not recommend Go Nissan North to anyone. If you want to buy the name go to Sherwood Park or anywhere else outside Edmonton. I personally think it's time to get out of nissan all together and go back to chevy or Toyota. Never buying or referring Nissan again!!!!!!! More