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Go Langley Mitsubishi

Surrey, BC

4.7
138 Reviews

19360 Langley Bypass

Surrey, BC

V3S 7R2

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138 Reviews of Go Langley Mitsubishi

February 05, 2019

Amazing Customer service! So they had a party for my car! Well actually it was a Get to know your car clinic. Got to meet the folks in the service departments and learn all abo More

by Happy Eclipse Cross Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
all the staff at Wolfe Mitsubishi
Feb 06, 2019 -

Go Langley Mitsubishi responded

Thank you so much for your thoughtful review, Happy Eclipse Cross Owner! So glad you enjoyed your party / the "Get to Know Your Car Service Clinic" we held at our Wolfe Mitsubishi location. :) We are absolutely thrilled that you found the Service Clinic to be fun and informative. We believe it is important for our clients and new car owners to know about preventative maintenance, the hows and whys behind each of the regular servicing and more. Thank you for taking the time to share your feedback and for joining us for the Clinic. Have a great day and see you next time!

December 22, 2018

Great experience at Wolfe Mitsubishi today We have nothing but positive things to say about the sales people at Wolfe Mitsubishi. They broke down the entire cost of our vehicle so there were no More

by K-Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd and Lance
Dec 24, 2018 -

Go Langley Mitsubishi responded

Hearing that you have nothing but positive things to say about our Wolfe Mitsubishi Sales Team is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Wolfe Langley Mitsubishi to purchase your vehicle. We wish you many happy miles in your new ride and we look forward to serving you for many years to come, K-Ray!

October 19, 2018

Superb Team! Above and beyond service The team at Wolfe Mitsubishi are all awesome and friendly.They made our first car purchase an excellent experience! Definitely, 5 stars all the way! More

by OnePregnantMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Lance, Jason
Oct 23, 2018 -

Go Langley Mitsubishi responded

Thank you so much for your kind words and five star rating! Congratulations on your new Mitsubishi! On behalf of our Wolfe Mitsubishi Team, we thank you for allowing us to earn your business. We appreciate you sharing the excellent sales experience you had with us and we look forward to servicing your new car in the future. See you then!

October 06, 2018

Fall Car Clinic Finally found a Plug In Electric Vehicle SUV! Sales team were informative and efficient, thanks! And, to my surprise, I was invited to a new car pur More

by Happy Outlander PHEV driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd and Dave
Oct 10, 2018 -

Go Langley Mitsubishi responded

Thank you for your sharing the experience you had at our dealership. Hearing that you found the perfect vehicle that you were looking for at Wolfe Mitsubishi makes our day. Congratulations on your new Mitsubishi Outlander PHEV! What a great choice. It is one of the best-selling plug-in SUV in the world! We couldn’t be happier to hear how much you enjoyed our Car Clinic too! Our team will be thrilled to hear your feedback. We value your business and look forward to serving you for years to come. Have a wonderful day!

September 05, 2018

Purchased my 2016 Outlander Clean dealership and no real big surprises. Went in paid cash for my Outlander and that was it. Overall, there was NO WOW factor with the whole experi More

by Big Willy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Torkos
Sep 05, 2018 -

Go Langley Mitsubishi responded

Thank you for taking the time to share your comments and feelings about your recent experience with us, Big Willy. We apologize that we did not fully meet your expectations during your vehicle purchasing process. We appreciate your feedback as it is helpful for us in finding out where we can improve. Please feel free to contact our Director of Sales, Patrick Curtis at 604-575-0275 with any other concerns. We hope for a future opportunity to make things perfect for you. Congratulations on your 2016 Mitsubishi Outlander and thank you for your business. It is a great vehicle. We know you will enjoy driving it.

July 25, 2018

Most unprofessional and unhelpful I called today to follow up for the mats what Todd promised during the negotiation I had with him while buying my outlander . To my surprise he backed More

by Abby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Todd
Jul 26, 2018 -

Go Langley Mitsubishi responded

Mr. Solanki, we responded to your other messages as well just to ensure you know that we care and want to assist you. We sincerely apologize for your recent experience at our dealership. We understand your frustration and would really like the opportunity to make things right. Our clients are important to us, please feel free to contact our Director of Sales, Patrick Curtis at 604-534-0181, so we can resolve your concerns. Thank you

July 16, 2018

Understanding friendly straight forward Nice friendly staff very understanding and helpful through out the whole car buying process. Pricing was good and fair. Loved the fact that they have More

by Kal99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Jul 17, 2018 -

Go Langley Mitsubishi responded

Thank you for the perfect score and for sharing the great sales experience you had at our Wolfe Mitsubishi dealership, Kal99. So kind of you to acknowledge Dave and our entire staff for being friendly, understanding and helpful throughout your entire vehicle purchasing process. It brings us great joy knowing that you were happy with our oil change program and our pricing. Thank you for choosing our dealership to purchase your vehicle and a huge congratulation on your new Mitsubishi! Enjoy!

May 16, 2018

Great experience I researched all comparable cars when I decided to buy. I test drove many and dealt with different sales teams at each different dealership. Wolff Mit More

by Lala50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Torcos
May 17, 2018 -

Go Langley Mitsubishi responded

Thank you for taking the time to share your experience with us. We are absolutely delighted to hear that our Wolfe Mitsubishi Team far surpassed other dealerships with their exceptional customer service and a vast array of product knowledge.We are also very happy to hear that you enjoyed our Service Clinic. We appreciate you recommending us to others as it is one of the best compliments we could ask for. Congratulations on your new Outlander. Glad you are loving it! We value your business and look forward to serving you for many years to come. See you next time, Linda!

May 16, 2018

Great experience with Wolfe Mitsubishi Wolfe Mitsubishi was extremely supportive when I was purchasing my new Outlander PHEV. They were able to answer all my questions. In particular Dave B More

by Outlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Berry and Todd McCormick
May 17, 2018 -

Go Langley Mitsubishi responded

Wow! Thank you very much for taking the time to share the amazing experience you had at our dealership. We strive to have the best Sales Consultants with Certified Factory Trained product knowledge therefore we thank you for recognizing Dave Berry for his exceptional customer service, knowledge and support. We are also thrilled that you found our Service Clinic to be very useful. We value your business and appreciate you recommending Wolfe Mitsubishi to others! Congratulations on your new Outlander PHEV. We know you will enjoy it’s quiet, clean and powerful drive! We look forward to your next visit.

April 16, 2018

Poor customer service Went in this morning with the view of purchasing a AWD/4WD for my son. Met a sales person and told him my requirements. Shocked when he ask me how mu More

by shaneh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr X
Apr 17, 2018 -

Go Langley Mitsubishi responded

Thank you for taking the time to share your feedback with us, as it allows us to improve. We apologize for your recent experience at our dealership. This is not the kind of customer service we are known to deliver. We would appreciate the opportunity to make things right. Please feel free to contact our General Operations Manager, Marc Livingstone, so he is able to address your concerns and possibly help you find the perfect vehicle for your son. Thank you

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