Go Kia South
Edmonton, AB
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271 Reviews of Go Kia South
Perfect Truck I sent Phan Nguyen a text message telling him what we wanted and what our budget was and that I didn't care for silver vehicles. That was on a Friday I sent Phan Nguyen a text message telling him what we wanted and what our budget was and that I didn't care for silver vehicles. That was on a Friday and he sent me info on this Toyota Tundra (which we wanted) 2010 with only 77,000 kms on it. It was in mint condition inside and out and a beautiful hunter green. It was the only truck the we drove, it was perfect just what we wanted and no hassles. Everyone at Kia was great. If you are looking for the perfect vehicle I highly recommend Phan, he was awesome and the deal was done the next day. More
Awesome experience! I found the vehicle I wanted to test drive on Go Auto and used the online chat feature to see if it was still available. That person put me in touch I found the vehicle I wanted to test drive on Go Auto and used the online chat feature to see if it was still available. That person put me in touch with John right away and we were able to set up a test drive appointment. Upon arrival, we met John and immediately relaxed, there was no pressure sales tactics, he made us feel very comfortable. After our test drive we sat down with him and he was able to help negotiate the purchase and it allowed us to stay within our budget. More
A great experience. Very welcoming atmosphere, no pressure to purchase, just good solid facts. All staff were professional,friendly and efficient. Special thanks to Shari Very welcoming atmosphere, no pressure to purchase, just good solid facts. All staff were professional,friendly and efficient. Special thanks to Sharise for her knowledge and pleasant manner. I really liked that Sharise phoned me for a follow up. More
They made it easy and fun All of the staff was extremely helpful and never pushy. I felt genuinely cared for and that they had my best interests at heart. They took their time All of the staff was extremely helpful and never pushy. I felt genuinely cared for and that they had my best interests at heart. They took their time to walk through my new car with me and made sure I could enjoy all of the features. More
excellent team!!! To all Kia South Crew specially to Mitch and Rhian of GoAutoPinoyteam ,thank you guys for the help ,you guys did an excellent job ! And to kris of fi To all Kia South Crew specially to Mitch and Rhian of GoAutoPinoyteam ,thank you guys for the help ,you guys did an excellent job ! And to kris of finance,thank you sir.... More
Great team effort especially SheriseDoolaege Helping to resolve all my concerns and any issues I had in a courteous and professional manner by Sharise certainly helped to purchase this vehicle. A Helping to resolve all my concerns and any issues I had in a courteous and professional manner by Sharise certainly helped to purchase this vehicle. All staff including Tom and Kris assisting Sharise to get me into this vehicle was greatly appreciated. More
Great Experience Great car purchasing experience with Aaron. He made the process quick and easy. I would not hesitate to recommend this dealership to anyone looking fo Great car purchasing experience with Aaron. He made the process quick and easy. I would not hesitate to recommend this dealership to anyone looking for a new or used vehicle. More
Great The service was great, the most annyoung part is honestly all the post-purchase surveys requested. This is the 3rd one that I have done in a month. The service was great, the most annyoung part is honestly all the post-purchase surveys requested. This is the 3rd one that I have done in a month. More
good service This has been a great experience buying a new Kia , I've heard a lot of great things about Kia and I wanted to experience it for myself and I must say This has been a great experience buying a new Kia , I've heard a lot of great things about Kia and I wanted to experience it for myself and I must say it has been great . More
They cannot be trusted The most awful purchase experience I have ever had. Purchased a $50k+ Vehicle with black interior and a 7-seater on Tuesday night. It felt like magic The most awful purchase experience I have ever had. Purchased a $50k+ Vehicle with black interior and a 7-seater on Tuesday night. It felt like magic when the time came to pick it up on Saturday morning and I was provided with a 5-seater, white interior vehicle to drive away. This is not a $200 worth purchase, I can't comprehend how such an error could have been made. Then they offered to replace it with another one, only to find out it was a floor model they were trying to give us after inquiring- they never told us prior! We left disappointed as we could not drive away the car we had woken up first thing in the morning after a sleepless night with work. We asked to make sure the floor model did not have high mileage and scratches and they assured us it didn't and would be prepared. They said the person who was to apply the protection package wasn't available and the vehicle will be delivered on Monday by 2pm. They never showed up until night on Monday to deliver the car to my pregnant wife who had lost her entire waiting for them, while I was at work. They brought the care with 273km on it and I spoke with Tom the sales manager over the phone about my displeasure. He told me not to worry about the mileage, that it was normal and the vehicle was in great shape because he inspected it before it was brought over and I would love it. He promised to call the next morning. On getting home, I found my so called brand new $50k+ vehicle with terrible scratches and interior leather damaged. I took pictures and headed to the office the next night after getting no calls back from Tom all day as promised. Another sales Manager Billy apologized and offer $500 in go-card for the inconveniences. He said they would come pick up the car and fix the damage the next day. On Wednesday morning at 6:30am they picked up the vehicle, but couldn't replace the damaged leather seat until Monday when we had had enough of the mess and decided to cancel the transaction. It was two weeks into the purchase, we had no car, they were already charging for financing, insurance was being charged, and our so called brand new vehicle was being patched. That was it... We couldn't do it anymore. I spoke with the GM and got it canceled. This is the worst experience I ever had. It was cunning, they seemed like they were just there to sell you crap and leave you to deal with it. We loved the vehicle, but the service was horrible. More