Back

Go Kia South

Edmonton, AB

3.4
263 Reviews

3030 Gateway Blvd

Edmonton, AB

T6E 5N2

Directions

By Type

263 Reviews of Go Kia South

March 15, 2018

Service experience Kia South was able to get my Sorento in without an appointment as I needed a tire replaced on short notice (was going out of town next day). The serv More

by PH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal
Mar 16, 2018 -

Go Kia South responded

Hi PH, We are so happy to hear you had a great experience!

March 05, 2018

Awesome to deal with Bought my Kia Sedona in South Edmonton even though I live in Southern Alberta as it was the best deals and best customer service that I can find did e More

by Dhatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharise Doolaege, Harmeet Sadhra, Jordan Peterson
Mar 06, 2018 -

Go Kia South responded

Hi there, thank you very much for leaving us a positive review! We're happy to hear we were able to help you out. :)

March 02, 2018

Excellent Dealership Stopped by Go Kia South after visiting a few other car dealerships. I was extremely impressed with the selection of vehicles and professionalism of th More

by Soccer2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Riley
Mar 05, 2018 -

Go Kia South responded

Hi there, Thank you for the positive review! Glad to hear you had a pleasant experience with us!

February 28, 2018

Service with a smile I brought my concerns to Kris the service manager and he always handles them in a professional and timely manner - I will be back :) I highly recommen More

by Melly9218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Shukaliak
Mar 01, 2018 -

Go Kia South responded

Hi there! Thank you very much for the positive review! Glad to hear you had a great experience with Kris!

February 26, 2018

Excellent Service!!! We were very grateful to happen upon this dealership!! We looked for a long time and were happy to find a great vehicle at a good price through Go Kia More

by Wright2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Topinka, Sheldon Dimma, Jonathan Yam
Feb 27, 2018 -

Go Kia South responded

Hi there! Thank you very much for the positive review :) We're glad to hear you had a great experience with us!

February 09, 2018

Disappointed i found that my saleswomen fine at first, but since buying my SUV, I've had nothing but problems with it. I've since learned a bunch of information th More

by Unhappy with kia south Edmonton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sharise Doolaege, Jordan Peterson
Feb 12, 2018 -

Go Kia South responded

Hi there, I apologize for your negative experience! Could you please provide me with your contact info so I can have a manager reach out to you? Again, I apologize! Thank you.

January 05, 2018

Awesome experience Great service great people, were willing to help me out on price and were really customer orientated, would recommend to anyone looking to buy a used More

by Caelan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Yam
Jan 08, 2018 -

Go Kia South responded

Hi Caelan, Thank you for the positive review :)

December 29, 2017

Bought a vehicle only to have it break down twice six months I purchased a vehicle in June. I got the protective package on it and spilled a liquid on the seats a few weeks later to have it seep in and stain the More

by Natasham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't recall names
Jan 02, 2018 -

Go Kia South responded

Hi Natasham, I'm very sorry to hear about your experience with us. Could you please provide me with your contact info so I can have a manager reach out to you? Thank you.

Jan 02, 2018 -

Natasham responded

I have spoken to managers. The last conversation I had with someone was a service guy. He said that if I'm not going to pay, I can just pick up my vehicle after I explained everything to him. My vehicle is still there as I lice out of town. I've had no car since christmas day. One service guy Said they looked at it and nothing is wrong then the next guy said that it hasn't even been touched. A vehicle should not have this many problems after only six months. I'm scared to drive it with my infant. And who knows what will go next.

Jan 02, 2018 -

Natasham responded

My partner can be contacted at 7807292669. Dealing with car associates is not what I'm good at especially with the crap I've been dealing with. He's better to talk to.

Jan 03, 2018 -

Go Kia South responded

I will have this info passed along for you! I'm so sorry to hear that you've been going through this.

Jan 04, 2018 -

Natasham responded

When is someone supposed to contact me? I've been without a vehicle since Christmas day and really need to sort this out asap.

Jan 04, 2018 -

Natasham responded

I haven't heard from anyone. My partner went there and there was nobody from service ado he looked at the vehicle. Still uncertain as to why it just died mid driving but he noticed that the timing belt looks like it's ready to snap. The girl at the counter looked up when it was done last and it was only done when put together. So, not only did go auto sell me a vehicle that had the clutch failing already but a timing belt that was overdue. Is this really how the business is run? He left the vehicle there. We don't feel safe driving it. I paid way too much for this vehicle even without the problems but I felt ok with that as I trusted go auto. That is why I didn't just go on kijiji and buy from just anyone. Now, I not only paid way too much but also paid an additional two grand for the clutch and whatever a timing belt is going to cost. I don't have the money and also don't feel like I should have to pay so much after just buying it. This is not right.

Jan 05, 2018 -

Natasham responded

Hi there. Somebody did contact us and all that ended up happening was that the service guy argued with my boyfriend on the phone about how Go Kia should not be liable for these things that are breaking down as we have used it for six months. There is no reason a timing belt should be done along with a clutch that bad and whatever else is wrong with it only after six months. If this were the case, we should have been notified before. I feel like I am just wasting my time with Go Kia and am going to need to go to Amvic to get this sorted. Either that, or I am willing to sell the vehicle back for what I paid. I will include the clutch change that costed me $1850 and the protection plan that costed me about $1300. If Go Kia is not willing to buy it back, that tells me that they are not willing to stand by their product that they are expecting me to drive away with my infant in. I want it all in writing then as to why Go Kia will not buy it back. Please do not send me any more service guys that would rather argue then help.

Jan 08, 2018 -

Go Kia South responded

Hi there, I have sent this into management again. Someone should be contacting you again within a reasonable time frame. I'm very sorry to hear that you have been going through this.

December 14, 2017

Great people It was a very pleasant time spent at this dealership, they give me a great deal on my car Jonathan Yam did everything he could to get to my needs will More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Yam
Dec 14, 2017 -

Go Kia South responded

Hi Randy, Thank you very much for taking the time to leave us a positive review! We're so glad to hear you had a great experience with Jonathan. Come on back anytime!

December 14, 2017

Purchase of Kia Soul Loved that Tiffany sat down with us first and asked what we were looking for in a vehicle, budget, important options etc. Everyone was very easy to More

by JMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Gee, Sheldon Dimma
Dec 15, 2017 -

Go Kia South responded

Hello, Thank you very much for the positive review! We're glad to hear your experience with Tiffany was excellent.

...
18
...