Go Honda

I brought my Civic Si in for warranty work. The front bumper was not lined up properly to the body.( if checked on line, it is a know and common issue with 10th gen civics....poor bumper clips The front bumper was not lined up properly to the body.( if checked on line, it is a know and common issue with 10th gen civics....poor bumper clips). Also the wing on the back of car was coming apart, if you squeezed it together in would make a loud click sound. Also the power moon roof would make a slight squeak sound. Well when i went to pick up my car...NONE of the issues were dealt with! They stated it looked like the bumper had been removed before...I had car since new and promised it had not. There was some nick on the bumper under the headlight....I could have been from a rock. I asked for then to remove the bumper and you would be able to tell by the bolts nothing have ever been touched. The response was " i think our journeyman mechanic know what he's talking about" The other 2 issues where not done either, saying they can't reproduce.......as i go the the back, press the rear wing...and CLICK. By then I was done..... Basically being called a liar about the bumper!!!!! A little about myself. I have worked at a City Hospital for 34 years now. I like to think of myself as a caring, honest, hard working person. My Motto for my 34 years of working with Patients has been "Treat others as You would like to be treated" Well This Honda Dealership and I have different Values. Thanks all. Just a Heads UP. Take care and all the Best!! More

What ever you do not buy from this dealer! I confirm what others have said in their reviews . The person we dealt with was Jiby Matthew , he had no problem lying and smiling while he did I confirm what others have said in their reviews . The person we dealt with was Jiby Matthew , he had no problem lying and smiling while he did it. Like others we were sat for 4 hours while they supposedly were working on financing. Totally frustrated we check and we’re told they were working on something else, The like of respect was stunning. They made us jump through hoop after hoop. . Jiby thought we were so desperate even tried to sell us a broken Kia. 24 hrs later they continued to ask for more information. By then we were sufficiently insulted enough to move on. We went to another dealership and drove the car out the same afternoon. You do not want to buy a car from JIby Mathew. More

Absolutely terrible service! !! We had the displeasure of dealing with the assistant general manager by the name of “Matei Gherman” who supposedly “has no boss” and “does not !! We had the displeasure of dealing with the assistant general manager by the name of “Matei Gherman” who supposedly “has no boss” and “does not care about the dealers reputation” as they scammed a $1000 deposit on a car that was not what they promised prior to looking at the car. The sales rep said in a text that he would garuntee a refund of a $1000 deposit if the sale did not go through. However upon arriving to pick up and view the car there was substantial body damage to the car that they hid in the photos sent. After showing the “GM” the message he said the deposit was still not refundable… going back on the dealerships promise. Absolutely sickening how this man spoke to an 18 year old looking to purchase his new car. However this dealership does not value their customers or their reputation. As Matei said “I do not care about our reputation, we sell lots of cars”. So they will most certainly not take care of you. Will be speaking with corporate side of Honda and the owners of the dealership to inform them of their poor excuse or a manager… I truly hope that this man does not stand for the dealerships ethics. If you are looking for a dealership that does not value their reputation or customers and would scam a $1000 deposit from an 18 year old kid then this is the one for you. More

Nicole as poor service. She made feel small person. Very bad experience with managers. They hassle me Good. Beware of your bill of sale. Sales man their good but finance She made feel small person. Very bad experience with managers. They hassle me Good. Beware of your bill of sale. Sales man their good but finance, worst to deal with. They ripped me off CRV 2022 sport worth 54k. Gave me the bill of sale after 3 months so too late to fix. I will meet them on September to fix these messed. Signatures are different from one another. I didn’t sign for 54k worth of CRV 2022 sport the price originally 42k and MR MICHAEL are the one who pick up the car from go Honda to St. Albert drove to go Honda Edmonton coz I thought it’s gonna me cheap on my side 42k. But it went up to 58k in total plus extras key fob and I never ask for diamond what so ever they put on my bill. More

Went into pick up parts today and barely missed a collison with two Go Honda employee's driving a Audi. The lady driving was speeding and the salesmen just waved at me. I jammed on my brakes to avoid collison with two Go Honda employee's driving a Audi. The lady driving was speeding and the salesmen just waved at me. I jammed on my brakes to avoid an accident that could have caused serious injury to me as she would have hit me in the driver's door. Slow down people if you want to speed don't do it in the lots. Dianne owner of a 2017 HRV. More

Wish I had read reviews before going here! STAY AWAY! TERRIBLE SERVICE! And yes they do say one number and in the end the numbers do not line up! The sales guy was terrible (Mike Warren). STAY AWAY! TERRIBLE SERVICE! And yes they do say one number and in the end the numbers do not line up! The sales guy was terrible (Mike Warren). While we were there to pick up the vehicle, he didn't make any contact with us until I made a snark comment to him and then he helped for 2 minutes. It was a terrible experience and I would NEVER recommend anybody go here to buy a vehicle. You will definiately have a bad taste in your mouth when you leave. BIG REGRETS!!!!!! More

Be careful! ! Do not put any down payment!!! they are so good on playing tricks on the numbers. They're saying things that you wanted to hear but different on th ! Do not put any down payment!!! they are so good on playing tricks on the numbers. They're saying things that you wanted to hear but different on the document. If you put a down payment, they're gonna do their best to tricked you to purchased extra warranty. Be careful when they ask you to sign beside each numbers and record you conversations. The finance that I talked to said, 'I shouldn't trust what she said' what the heck!!! More

TERRIBLE DEALERSHIP TO BUY A CAR! !! TERRIBLE FINANCE MANAGERS!!! WENT THERE WITH A HAPPY FACE AND LEFT WITH HATE IN BUYING CARS! STAY THE F AWAY FROM THIS DEALERSHIP!!! !! TERRIBLE FINANCE MANAGERS!!! WENT THERE WITH A HAPPY FACE AND LEFT WITH HATE IN BUYING CARS! STAY THE F AWAY FROM THIS DEALERSHIP!!! More

They have a very terrible finance, they tried to sell something to us. They are very pushy or adamant and disrespectful, I decided not to continue the purchase and I asked my deposit back, the manager an something to us. They are very pushy or adamant and disrespectful, I decided not to continue the purchase and I asked my deposit back, the manager and sales did not get back to me. I will 100% not recommend people to not do business with them. Very terrible experience More

Terrible sales representatives barely knows what he's doing. Very aggressive and rude assistant manager. When we asked him for the best offer he got very aggressive and said I have no offers for you. Wha doing. Very aggressive and rude assistant manager. When we asked him for the best offer he got very aggressive and said I have no offers for you. What a terrible way to treat customers. Continue to treat the customers like that and Honda will definitely lose many! More