Go Honda

Poor customer service, long waits & felt rushed to sign First time walking into dealership, the sales person that I had been in contact do not show up. So, we had to deal with another sales person who did n First time walking into dealership, the sales person that I had been in contact do not show up. So, we had to deal with another sales person who did not know about the deal that were agreed upon. So, it had to go to multi management level to get approval. So wasted 2.5 hours of my time, then another hour wait to see warranty and finance officer which end up no show and told to go home with a piece of paper. Part of the deal is a lump sum of money in a card for paying service and part. They promised the money will be in the card in 2 days and now it is already over 3 weeks, money still not there. So, I have to call them every day now to make sure the money is there. Luckily we got them to sign and initial the gift card so there no way they can get away with this. Make sure everything is in writing and get them to sign and initial it. Last but not least, a brand new car has to go in service the next day because of missing features. Both the manufacturer and the technician dropped the ball on this. I have the printed manual for the features showing locations and photos but no where to be located in the car. I were told that the manual is wrong and it is not a supposed to be there. How can be a manufacturer manual could be wrong?or they try to get away from not installing this feature into the car! I have a tow package, area of the rear bumper were cut out and it was a messy jobs also they forgot to reconnect a wire for one of the features. So brand new car, bumper off, and reassembled in the next day, hopefully nothing else I is missed. No compensation or anything were offered for this issues and inconvenience. For around $57000.00 deals service is pretty bad. So, I do not recommend this dealership. More

Don't follow through on promises First you try to trade in your car and they won't tell you the amount they will give you even after asking 4 times and tell you they will talk to the First you try to trade in your car and they won't tell you the amount they will give you even after asking 4 times and tell you they will talk to the banks to get financed and won't ever get back to you even after a week very poor customer service More

Great service. I was given a good deal and several options. Relations officer understood my need for a new car as well as my economic/financial status as a newcomer. I was given a good deal and several options. Relations officer understood my need for a new car as well as my economic/financial status as a newcomer. Very accomodating. More

Great experience at Go Honda! We just stopped in to the dealership to have a 'look see' at the new Ridgeline. Little did we know that upon leaving we would leave having purchased a We just stopped in to the dealership to have a 'look see' at the new Ridgeline. Little did we know that upon leaving we would leave having purchased a Black Edition! While in truth, the vehicle sold itself, the purchase experience ,professionally and amicably facilitated by our Salesperson Adam, was what made the visit both enjoyable and memorable. Kudos to Adam for getting to know us and our wants/needs in such a short time, arranging test drives, explaining dealership processes, and generally guiding us through the purchase itself! Kudos also to Molly in the finance department for her 'no pressure' and friendly assistance..I recommend both the dealership and staff if you are looking for quality product and a great sales/purchase experience! More