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Go Honda
Edmonton, AB
237 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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237 Reviews of Go Honda
January 09, 2019
Very awesome customer service My brother and i are very happy that we got a good deal with his 2013 kia sportage. We appreciate so much for your kindness matei. My brother and i are very happy that we got a good deal with his 2013 kia sportage. We appreciate so much for your kindness matei. More
by Jolo1807
Employees Worked With
Matei Gherman
Helpful January 04, 2019
BE CAREFUL ABOUT GO HONDA AND ITS FINANCE DEPARTMENT Me and my friend was looking for a Honda Odyssey, We did our research and shop around in all Honda dealers in Edmonton, finally Go Honda agreed wi Me and my friend was looking for a Honda Odyssey, We did our research and shop around in all Honda dealers in Edmonton, finally Go Honda agreed with a bi-weekly payment numbers that was acceptable for us as well, and completed initial paper works and $500 payment for confirmation. Later , when we moved to the Finance department, the staff in that section tried to push and pressurizing us to take extra warranties, insurance and others stuffs. As we denied to take any of those, they came up with walk away from their offer simply stating they had made a mistake in their calculations. wow what a cheap excuse... during the half day long negotiation, sales person calculated the numbers, received approval from manager, gone through "all well done" deal completion shake hands and all those stuff..... And even after all credit check, finance approval, and documentation preparation..... As they couldn't satisfy their greedy needs through the extra warranties and stuff they simply denies their own deal... We gone through a lot of pressure ....we were compelled to answer lot of their tricky questions to convince us for the extra warranties.... they pulled out my credit history for nothing... They even tried to get my sign in the documents without mentioning about the change in the price, which written in very small letters.( I could avoid a big mistake as me and my friends were extra cautious) If there is an option to mark negative stars in overall rating, definitely i will give "-5 Star" Total waste of time ...don't go there...wants eat our money for nothing. The women who introduced herself as the finance manager was so rude , stubborn and unprofessional. Tips while dealing with Go Honda : - Avoid Go Honda if possible ; if you cannot follow the below Go for shopping with at least 3-4 people to avoid possible malpractices in the documentation; better safe than sorry - Carefully read each and every letters of all documents -Be assertive and stern towards the finance section -Take the copies of the all the written offers provided by the sales department Thejos More
by Thejas
Employees Worked With
Shawna, Coate
December 03, 2018
Super friendly I would probably say my friends and family about a dealer ship .. MR Kumar is amazing , he explains very everything very well.. I would highly recomm I would probably say my friends and family about a dealer ship .. MR Kumar is amazing , he explains very everything very well.. I would highly recommend him .. More
by Supergirl
Employees Worked With
Kiran Kumar Jaya Prasad
November 27, 2018
Worst customer service I found an ad of go honda on instagram. I entered my contact details and got a call from them next day. I booked an appointment and when I went to the I found an ad of go honda on instagram. I entered my contact details and got a call from them next day. I booked an appointment and when I went to the dealership on the day of my appointment, the sales rep himself was not there. I was introduced to a new salesperson and he told that the car which I wanted to see was not in the dealership. He again booked me an appointment for 2 days later. On the day of my second appointment, I called them before going to the dealership and the salesman was again not there. I drove around 70kms to the dealership and they didn’t even care to notify me. More
by Yashdeep Dang
Employees Worked With
Tony, Valentin Neag
November 02, 2018
Rude service advisor I purchased my car six years ago and have free oil changes. I booked an oil change for the weekend while I was away with the understanding my sister w I purchased my car six years ago and have free oil changes. I booked an oil change for the weekend while I was away with the understanding my sister would take my car for an oil change. Bad idea! She was treated so poorly. First the service advisor had such a snotty attitude. She wanted my sister to get a tire rotation even after being told winter tires were just put on two weeks ago. She told my sister that “sorrrrreee I don’t deal with stupid” what does that even mean? How is my sister suppose to know that a free oil change is now a $300 package. They don’t keep their word. I’m sorry they have employees that feel the need to treat the people who give them a job like xxxx. She told my sister to pay the $300 for an oil change in cash (since when) or to “back the car up and out of my face” to jiffy lube. When did customer service disappear? She also told my sister that as per the conversation on the phone she shouldn’t of wasted her time by coming down to get an oil change. Who employes people like this? What happened to helping the customer out instead of telling them to use another companies services. It’s disgusting to treat customers this way. When my sister said she would leave she told her “sorrreee sweetie no freebies for you today” xxx it was part of my package when I purchased my car. She said she dosent get paid by free anything and has a quota to make. Is that even true for service advisors? She was rude and condescending My sister did not get her name but she was blonde with strong features. My appointment was for oct 24 at 12pm More
by Llay
Employees Worked With
Jared Biggs, Adil Padamsey, Ryan McConnell, JP Doiron
November 02, 2018
Amazing sales person!! Working with Jeane felt like shopping with a friend. She is super helpful and not aggressive with the sale at all!! She was super patient with me and Working with Jeane felt like shopping with a friend. She is super helpful and not aggressive with the sale at all!! She was super patient with me and had great product knowledge as she was able to answer all the questions I had. I highly recommend her!! More
by Selamina
Employees Worked With
Jeane Absalon
October 27, 2018
Thanks for helping me with a great deal I was able to get a used Toyota Venza for a great deal. I have been looking for a vehicle for a while and I was always discouraged by the financing fe I was able to get a used Toyota Venza for a great deal. I have been looking for a vehicle for a while and I was always discouraged by the financing fee whenever I liked a car. Yuchen and Tyson were very helpful in making sure I got a great deal on a car I liked. I appreciate the hospitality and detailed time taken to get me the car of my choice. I am looking forward to enjoying my car with satisfaction. More
by Damie
Employees Worked With
Yuchen Li, Tyson Turton, Ileana Gusa
September 20, 2018
Jeane the fantastic We went to check out cars in Honda west Edmonton area and met a very nice, kind and full of humor sales personnel, Jean Absalon. Knowledgeable in the We went to check out cars in Honda west Edmonton area and met a very nice, kind and full of humor sales personnel, Jean Absalon. Knowledgeable in the cars we asked and help us identify the pros and cons, the necessity and pleasure. Ended up with a very good deal, after negotiation. Thanks to Jeane, we highly recommend her as sales representative if need to assistance in finding a car and closing a deal. Again, thank you Jeane Absalon! More
by prettyLei
Employees Worked With
Jeane Absalon
September 14, 2018
Thank for everything I’m very happy to bought from Matei I think he’s number one in the company Go Honda an if I want to buy again I’ll ask about Matei and in my opinion I’m very happy to bought from Matei I think he’s number one in the company Go Honda an if I want to buy again I’ll ask about Matei and in my opinion you should be. Menger Honda Thank you so much for all Walid More
by Walid
Employees Worked With
Matei Gherman
September 08, 2018
Used Car Salesman was very knowledgeble about the Product Thank you Go Honda and your Used Car Salesman Valentin Neag who helped us in buying a used vehicle from your dealership.The salesman was very friendly Thank you Go Honda and your Used Car Salesman Valentin Neag who helped us in buying a used vehicle from your dealership.The salesman was very friendly and explained all the details about the used vehicle. SIKANDER More
by Sportage1444
Employees Worked With
Valentin Neag
