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Go Honda
Edmonton, AB
238 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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238 Reviews of Go Honda
October 16, 2019
Great place, Great service Go Honda is the best dealership and experience of buying a car that my husband and I have ever had. Great service provided by our young Sales rep. Sa Go Honda is the best dealership and experience of buying a car that my husband and I have ever had. Great service provided by our young Sales rep. Sam, he was kind and respectful and worked hard too answer all our questions! Also Taylor from finance was friendly efficient at her job, and we felt very satisfied with everything! We love our new Honda Civic , thank you all!! You Go Honda! Thank you!!! Sherry and Dale More
by Sherry
Employees Worked With
Samuel Johnson, Taylor Scott
Helpful October 13, 2019
Stay away from this dealership if you want service. On 2 occasions now I have experienced a very hard time trying to get ahold of someone to make an appointment. You almost always get the answer machine. Th occasions now I have experienced a very hard time trying to get ahold of someone to make an appointment. You almost always get the answer machine. Then they take their sweet time (often days) to get back to you? This place sucks! Go to another dealer that cares about your needs after you purchase a vehicle. ... More
by Horrible service
Employees Worked With
Matei Gherman
September 25, 2019
$500 deposit to test drive car overnight was never refunded! Go Honda was very helpful when they thought I was buying a car from them. They even collected $500 as a deposit on an overnight test drive of a pretty Go Honda was very helpful when they thought I was buying a car from them. They even collected $500 as a deposit on an overnight test drive of a pretty little blue Honda HRV. When I returned the car the next day and didn't end up buying it, I didn't get the deposit back. I kept phoning and phoning. Finally I got in touch with someone in finance who said I just had to go in with my Visa card. So I went in and they said they didn't have any record of the $500 deposit, and without a record they couldn't give me my money back. I even had my Visa bill to prove that they had withdrawn the money but didn't refund it. This is 100% unacceptable and they have completely taken advantage someone who thought she needed a deposit to test drive a car! Please never never never give them your money, no matter what they tell you!!! More
by Mich
Employees Worked With
Serena
September 18, 2019
Never buy from go honda Bought a 2012 sti with extended warranty. Motor is now blown up and car has been sitting for over 4 months at dealer waiting to hear back from warrant Bought a 2012 sti with extended warranty. Motor is now blown up and car has been sitting for over 4 months at dealer waiting to hear back from warranty guys. I hear back after 4 months and they told me no they won’t cover it. Went to Subaru and find out this car had so many problems before I bought it. Go Honda is the worst and never again. More
by Brendon
Employees Worked With
Jared Biggs, Adil Padamsey, Jason Mah, Jesse Michetti, Tyson Turton, Rubemar Victoria, Evan Wong, Isaac Yip, Ryan McConnell, JP Doiron
September 11, 2019
Outstanding Service & Experience After one great experience earlier this year , purchased a second vehicle (Pilot) from Go Honda this year. Go Honda has consistently demonstrated outs After one great experience earlier this year , purchased a second vehicle (Pilot) from Go Honda this year. Go Honda has consistently demonstrated outstanding care and service. Very highly recommended. Professional, helpful, and genuine. Regina, our amazing sales person truly went above and beyond to accommodate our every need and question. TJ, manager, was equally exceptional. A wonderful experience all around. Thank you Go Honda! Jane & family More
by Jane Corns
Employees Worked With
TJ, Regina Galica
September 03, 2019
Unacceptable customer service Had purchased the extended warranty on a used car we bought in May 2019. However, 5 months later we went to use this warranty only to find out the dea Had purchased the extended warranty on a used car we bought in May 2019. However, 5 months later we went to use this warranty only to find out the dealer cancelled the warranty on May 22, 2019. Had to go to the dealer on Friday first thing and receptionist did a great job in an attempt to see what we needed. Then everything went sideways. We waited over 15 minutes before anyone would speak with us. (No other customers were in the dealership at the time.) Went back to the receptionist who went back to someone(?) and took our documents to give them to this unknown person. Another 15 minute wait before we spoke to their business manager (all staff seem to have that title). She explained that she was waiting to speak with someone dealing with the warranty. She never once came to speak with us to find out what the problem was. This leads us to believe that they may be cancelling policies on a regular basis. She promised that she would call us on Friday and leave a voice mail as we were going out of town. Now Tuesday morning, no message was left and I have just called. Receptionist put me through to business manager and I reached the voice mail. I have left a message and await for them to call us back. Left 2 numbers so they have a choice. It has been over 20 minutes and no reply. More
by Cam
Employees Worked With
Louella Ramos
July 29, 2019
AVOID Sandra Simoes and Ileana Gusa Be extremely cautious when dealing with Sandra Simoes and Ileana Gusa from finance!! They do not care about their customers. I do not appreciate their Be extremely cautious when dealing with Sandra Simoes and Ileana Gusa from finance!! They do not care about their customers. I do not appreciate their UNETHICAL business practices. They will do whatever it takes to take your money, it's disgusting! More
by Unhappy Customer
Employees Worked With
Sandra Simoes, Ileana Gusa
July 19, 2019
Excellent service Florin was a pleasure to deal with. Very knowledgeable and professional. Hillary had the same outstanding levels of customer service as well. No press Florin was a pleasure to deal with. Very knowledgeable and professional. Hillary had the same outstanding levels of customer service as well. No pressure, just good service and product knowledge led to a nice new vehicle purchase experience. Mike More
by MikeCRV
Employees Worked With
Hillary, Florin Gusa
July 16, 2019
Straightforward and honest sales team I contacted the dealership to check out a used car for my son. I spoke to Jason S and immediately realized that he wasn’t your “typical” salesperson. I contacted the dealership to check out a used car for my son. I spoke to Jason S and immediately realized that he wasn’t your “typical” salesperson. Jason was friendly and professional from the start. He didn’t play games and had us in the car within minutes of arrival. This is a man who appreciates that time is negotiation was painless as once again he was honest and open. Unlike other dealerships I’ve dealt with in the past, they didn’t try to sell me something I didn’t want. When I later dealt with Viktoria, I found her equally professional and easy to deal with. Another excellent salesperson! She reviewed the options but was very respectful when I declined extended warranty etc. All in all it was a very positive experience and I would (and will) recommend this team to my colleagues. More
by Lancer
Employees Worked With
Jason Spithakis
July 05, 2019
Poor service. I'm giving this review on the service I received May 02 2019. I phoned the service department about a wiring harness, I was told to go with the wiring I'm giving this review on the service I received May 02 2019. I phoned the service department about a wiring harness, I was told to go with the wiring harness package as that would be cheaper than ordering each piece individually. I was then given a date for it to be installed..... I did not receive the whole package, Hitch Ball was missing, I was told they would mail one to me and I still haven't received it. My complaint also is that I had to wait over 6 hours because the person installing my wiring harness kit didn't know how to put my 2019 Honda Passport back together and that was the reason for the hold up. I don't understand why they gave the job of installing a wiring harness to someone who had no knowledge on how to put the Passport back together. When they did finally bring me my Passport the service guy looked at it and then took it back into the garage again because he wasn't sure if the bumper was correctly aligned . grrrrr, I have a small dog with me and she also is getting very tired and just wants her bed that is in the car. I rate the service department..... 1 STAR. More
by Mama Bear
Employees Worked With
In Service, Russel and Dara.
