Gauthier Chrysler Dodge Jeep Ram

The sales people and overall experience in purchasing my Jeep in 2011 was good. The Service Department seems to be lacking in customer service orientation however. I had concerns about the fees and charge Jeep in 2011 was good. The Service Department seems to be lacking in customer service orientation however. I had concerns about the fees and charges on my bill. They tried to charge me twice for tire rotation and the cashier blamed the Service Consultant and he blamed her. Very unprofessional! I had concerns about the high additional costs for an upgrade to Mobil 1 Synthetic Oil, and no one was able to explain that. I questioned the "Record Retention Fee" and no one could tell me why it was levied. The Service Manager was rude and said to me "I guess there's just no pleasing some people Sir". These people need to understand that the answer "It's what we charge....everyone pays it" is NOT the answer that explains their rationale for the fees they charge. And that's the best they could come up with. Gauthier Chrysler in Winnipeg is close and convenient. But I no longer trust them enough to care for MY vehicle. Buyer beware. More

Bought a Dodge Ram Truck too cruise in for a couple weeks. Sales staff are awesome at Gauthier Chrysler Dodge Ram Jeep, Mike Ferris the Internet Manager looked after all the details and went over the weeks. Sales staff are awesome at Gauthier Chrysler Dodge Ram Jeep, Mike Ferris the Internet Manager looked after all the details and went over the truck with me to make sure I knew how to work everything, even had a back up camera and a sunroof! I would definitely buy here again and 100% recommend Gauthier Chrysler in Winnipeg and Mike Ferris More