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Gateway Toyota
Edmonton, AB
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768 Reviews of Gateway Toyota
Oil Change Appointment Gateway staff are always pleasant and approachable. They do a great job working on my car every time I bring it in and are never pushy when I say no t Gateway staff are always pleasant and approachable. They do a great job working on my car every time I bring it in and are never pushy when I say no thank-you to certain services. My only critique is the line up process when you arrive. Two bay doors creates to lines, however the lines do no move at the same time so you could be in one line for 10-15 minutes and have been there for far longer than people who just show up and if they choose the quicker line they're in before you. It's very frustrating especially when you've take the time to book an appointment. There should either be a line for scheduled and one for drop offs or a one line system that xxxxxxeveryone into the two doors. It's a frustration for me every time I come. More
Good Customer Service The Customer Service was good. Dana was good at receiving and guiding with the service. Membership offer are good. Will recommend friends for service The Customer Service was good. Dana was good at receiving and guiding with the service. Membership offer are good. Will recommend friends for service at this location. More
Oil Change Fast Service . I booked an appointment with the dealer and they told me that I can come on the day I wanted , They informed me extra services that nee Fast Service . I booked an appointment with the dealer and they told me that I can come on the day I wanted , They informed me extra services that needs to be done as well. More
Service and new vehicle purchase Off all the Toyota dealership I've call at least "5", they where the cheapest and most honest of them.thanks for the great service!! Off all the Toyota dealership I've call at least "5", they where the cheapest and most honest of them.thanks for the great service!! More
All-around good dealership After overpaying for my car at a different dealership and they didn't /couldn't fix the problem of the battery draining decided to try out gateway Toy After overpaying for my car at a different dealership and they didn't /couldn't fix the problem of the battery draining decided to try out gateway Toyota as I live close by they found The problem the car starter that the other dealership installed what is draining the battery unfortunately they cannot replace it it is up to the other dealership where I purchased it I found all the stuff very professional and respectful I gateway Toyota and fair More
Service Plus+ I recently purchased a used 2012 Toyota Corolla from Gateway Toyota. Unfortunately, for the season, my car came with Winter Tires (in great condition I recently purchased a used 2012 Toyota Corolla from Gateway Toyota. Unfortunately, for the season, my car came with Winter Tires (in great condition). Not wanting to destroy them by running them all summer, I had GT replace them with some All Seasons that I had. Not only is GT storing my winter tires for FREE (part of their GEM program), but they provided a shuttle to/from work (quite a distance from their location), also for FREE! They also did not do any work that was not asked for (I also needed them to check an air conditioning issue) or try to "up sell" the work order. I would highly recommend their service department to anyone. More
Excellent customer service beyond my expectations On April 18, 2016, I was ready to cry because of personal money difficulties and needing transportation for a new job. DIANNE CHARLES and JESSE NEBO On April 18, 2016, I was ready to cry because of personal money difficulties and needing transportation for a new job. DIANNE CHARLES and JESSE NEBO were WONDERFUL. Service beyond my expectations. Thank you. Gail Foulston 1421-42nd St.S.W. Calgary, Alberta T3C-1Z4 403-244-3457. More
nice touch My Prius C oil change was efficient and timely. Having the car washed as part of their service was a nice touch and the detailed report was great. My Prius C oil change was efficient and timely. Having the car washed as part of their service was a nice touch and the detailed report was great. More
Excellent Service and Follow up I have been with the same Toyota dealership for over 14 years. We are completely satisfied with every realm of our experience with them. The staff are I have been with the same Toyota dealership for over 14 years. We are completely satisfied with every realm of our experience with them. The staff are very polite and friendly and I am kept updated with every aspect of the servicing required for our vehicle. We are currently on our 4th vehicle from Gateway Toyota. Purchasing a vehicle from Gateway Toyota was hassle-free and was not at all stressful. The follow up that we have received from Gateway Toyota all the way from servicing our vehicle to purchasing a vehicle is top notch. I would recommend this dealership to anybody. More
great customer service All staff was friendly and very helpful great customer service Didnt wait very long for a oil change called and got in right away Happy with the All staff was friendly and very helpful great customer service Didnt wait very long for a oil change called and got in right away Happy with the service More