Gateway Toyota

Amazing service I took my 5+ year old Venza in for service. I have always taken it to a Toyota dealership, but having just moved, this was a new dealership. What an a I took my 5+ year old Venza in for service. I have always taken it to a Toyota dealership, but having just moved, this was a new dealership. What an amazing team. Efficient, kind and extremely helpful. They even looked for ways to cut the service cost, which they did, because I needed a small amount of work done on the vehicle. They did this without me even asking, they just went ahead and told me that before they gave me the quote, they would find out what they could do. They called me two hours later with a quote that reflected Toyota incurring some of the cost as I had just had my warranty expire. I was incredibly impressed. In the end, the price was lower than the quote and took less time to complete. What a nice experience. More

Great Sales Experience The sales person did a great job recommending and explaining features and differences of car models to best suit our needs. The whole process was frie The sales person did a great job recommending and explaining features and differences of car models to best suit our needs. The whole process was friendly, relaxing and not pushy at all. The service package included with new car seemed to have very good value as well. More

Excellent service The dealership was thorough in servicing my vehicle - they went above and beyond my expectations and were very courteous and honest with their finding The dealership was thorough in servicing my vehicle - they went above and beyond my expectations and were very courteous and honest with their findings - very impressed. More

Service Visits I have taken my 2016 Highlander in for scheduled service and mirror adjustments over the past 6 months. I have found the service reps to be friendly a I have taken my 2016 Highlander in for scheduled service and mirror adjustments over the past 6 months. I have found the service reps to be friendly and professional each time. look forward to my next visit More

Quick, Efficient, Fabulous! I have only been with Gateway Toyota a year and they are the best experiences of having my vehicles serviced. The staff are friendly, approachable, k I have only been with Gateway Toyota a year and they are the best experiences of having my vehicles serviced. The staff are friendly, approachable, knowledgable and if I have questions or an issue it is dealt with professionally and respectfully. It is frustrating to describe a sound or problem and it be ignored only to have something expensive show up a couple of months later, this has not happened at Gateway Toyota! Gateway Toyota takes my interpretive noises and gestures seriously and finds or explain the issues to me. I cannot recommend this dealership enough. More

Satisfied I'm satisfied with the purchase and my experience. I was pleasantly picked up at the airport and taken to the dealership to pickup my vehicle. I'm satisfied with the purchase and my experience. I was pleasantly picked up at the airport and taken to the dealership to pickup my vehicle. More

Service and Recall. When you take your car in they do the work that needs to be done and a thorough check of everything. If something needs fixing they almost always have When you take your car in they do the work that needs to be done and a thorough check of everything. If something needs fixing they almost always have the parts in stock so you don't have to come back. More

Another Great Gateway Experience Always a pleasure dealing with ALL the Gateway staff ~ courteous, knowledgeable ,friendly and efficient !! Bought our used '04 4Runner from another Always a pleasure dealing with ALL the Gateway staff ~ courteous, knowledgeable ,friendly and efficient !! Bought our used '04 4Runner from another Toyota dealer but have had all maintenance and service work done at Gateway and will continue to do so because of their great staff !! More

Mouse in my vent! I had just gotten into my car from grabbing a coffee and turned on my air in the car when it started making weird noises. I pulled over to make sure i I had just gotten into my car from grabbing a coffee and turned on my air in the car when it started making weird noises. I pulled over to make sure it was my fan before I kept driving and then continued to just not use the fan. I contacted Troy at Gateway and they're busy. A fan doesn't seem like a big deal but he got me in right away. Turned out I had killed a mouse with my fan and the motor had to be replaced. While cleaning my car out the nest was found. I am super grossed out, and I waited for a good part of the day and went home. When I did, it was like nothing had ever happened. My car was cleaned out incredibly and the motor was replaced. The mouse had been dead in there for a couple of hot days and there was no trace or odor. I know I wouldn't have urgently brought the vehicle in if it wasn't for Troy. I had just called hoping to get in over the next week or so to be able to use my a/c on some of these hot summer days! Thank you Troy and thank you Gateway Toyota!!!!!!! More

Customer Service 110% Slick, Professional courteous staff and excellent customer service. Everything to do with the service fully explained and billed correctly. That's why Slick, Professional courteous staff and excellent customer service. Everything to do with the service fully explained and billed correctly. That's why we have two Toyota vehicles!! More