Gateway Toyota

Amazing dealership! i wish i could give full context here but i simply cant all i can give all of your reading these reviews is peace of mind that this dealership is AMAZ i wish i could give full context here but i simply cant all i can give all of your reading these reviews is peace of mind that this dealership is AMAZING! their customer service is fantastic their mechanics are great! they have no problem tell you that a repair will cost 1400.00 and that's okay because when you truly love your car the way I do, which i think most of you can relate to, PRICE does not matter. I am so sad that for warranty reasons had to goto a different shop that has supplied me with stress, grieve, ignorance, and a fight which in the end I hope meets the same standards that Toyota Gateway dealership, service center, mechanic shop have. I LOVE this dealership because they do way is RIGHT! Thank-you Gateway Toyota for loving my car as much as i do! it shows and I will Continue to go here for any and ALL service needs. As should anyone else!!! Bonnie and Ben were both amazing!!! More

All staff is excellent. Very helping and friendly staff. Highly professionals. They know their jobs very well. Understand customer needs and give good advice. Also financi Very helping and friendly staff. Highly professionals. They know their jobs very well. Understand customer needs and give good advice. Also financing options are very good More

Good expieriance I can't say I got a very good deal but I like the way the sales person deal with me for the business.if I got little more value for my trade vehicle I I can't say I got a very good deal but I like the way the sales person deal with me for the business.if I got little more value for my trade vehicle I'll be more satisfied More

Waited too long even with appointment had a booked appointment for Saturday 1:20 pm waited till 5pm just to get my oil and filter change done...what's going on, waited for almost 4hrs and had a booked appointment for Saturday 1:20 pm waited till 5pm just to get my oil and filter change done...what's going on, waited for almost 4hrs and the only reason they can give me is that they have a back log that day. They should manage their time and scheduling better so as not to waste their client's time. More

2007 4Runner purchase Overall great service, the vehicle was ready when I arrived. There was a sensor light on when I picked up my 4Runner, they brought it into the shop im Overall great service, the vehicle was ready when I arrived. There was a sensor light on when I picked up my 4Runner, they brought it into the shop immediately and resolved it. The team at gateway was helpful, and adjusted to my needs throughout the purchase. More

Excellent customer service I highly recommend the dealership. They were professional, courteous and patient. Fallon and Marsha were the two ladies I worked with and they answere I highly recommend the dealership. They were professional, courteous and patient. Fallon and Marsha were the two ladies I worked with and they answered any questions that I had. There was never any pressure put on. More

Purchased used Toyota 4runner David was the sales person who helped me he was very professional Pleasant to work with and very intelligent in his knowledge of the product. I was David was the sales person who helped me he was very professional Pleasant to work with and very intelligent in his knowledge of the product. I wasn't too happy with a surprise charge for a disability Insurance that I never asked for and after a short debate i had it removed. Yes, I would recommend this dealership to others because they have really nice cars with different options and good customer service. P.S...READ BEFORE YOU SIGN!!! More

Best dealership They will give you the best deal with no hassle. I recommend this dealership. You deal with few people but will give you the best customer service and They will give you the best deal with no hassle. I recommend this dealership. You deal with few people but will give you the best customer service and what is best for all your needs and wants. More

I'm forced to go to court I purchased a 2014 CRV in Oct 2016 from Rob McGillis. No problem with the car, but it was missing a rear cargo cover that comes standard with the Tou I purchased a 2014 CRV in Oct 2016 from Rob McGillis. No problem with the car, but it was missing a rear cargo cover that comes standard with the Touring Package. As part of my contract I asked that they provide one. Rob McGillis assured me it wsouldn't be a problem and it was written into the contract. Over the last 5 months I have received numerous excuses and assurances that my cargo cover was acoming. I still don't have one and all communicationfrom Gateway Toyota and Rob McGillis has stopped. Emails to the manager and sales manager lead to apologies from Rob McGillis and promises that it would be shipped immediately and he would text me the shipping details 'Thursday'. That was 3 weeks ago. It's not an especially expensive item and I'm at a loss why they wouldn't just send it. But I'm not going to accept this and now I'm going to have to buy an expensive lunch for an old friend who's a lawyer to hold them to account. Thx Rob McGillis for the incredible dishonesty. This has been my experience dealing with Rob McGillis and Gateway Toyota. Approach with caution More

Good Customer Service Friendly dealership, will recommend to other people to come buy their next truck or car van or suv, huge service area, great location for Edmonton Alb Friendly dealership, will recommend to other people to come buy their next truck or car van or suv, huge service area, great location for Edmonton Alberta More