Gateway Toyota

I'm forced to go to court I purchased a 2014 CRV in Oct 2016 from Rob McGillis. No problem with the car, but it was missing a rear cargo cover that comes standard with the Tou I purchased a 2014 CRV in Oct 2016 from Rob McGillis. No problem with the car, but it was missing a rear cargo cover that comes standard with the Touring Package. As part of my contract I asked that they provide one. Rob McGillis assured me it wsouldn't be a problem and it was written into the contract. Over the last 5 months I have received numerous excuses and assurances that my cargo cover was acoming. I still don't have one and all communicationfrom Gateway Toyota and Rob McGillis has stopped. Emails to the manager and sales manager lead to apologies from Rob McGillis and promises that it would be shipped immediately and he would text me the shipping details 'Thursday'. That was 3 weeks ago. It's not an especially expensive item and I'm at a loss why they wouldn't just send it. But I'm not going to accept this and now I'm going to have to buy an expensive lunch for an old friend who's a lawyer to hold them to account. Thx Rob McGillis for the incredible dishonesty. This has been my experience dealing with Rob McGillis and Gateway Toyota. Approach with caution More

Good Customer Service Friendly dealership, will recommend to other people to come buy their next truck or car van or suv, huge service area, great location for Edmonton Alb Friendly dealership, will recommend to other people to come buy their next truck or car van or suv, huge service area, great location for Edmonton Alberta More

I like my new tundra Service is nice and well satisfied of edwin fecundo, he is friendly guy good customer service taking good care of all things i need for the transactio Service is nice and well satisfied of edwin fecundo, he is friendly guy good customer service taking good care of all things i need for the transaction, More

Very friendly and helpful Michael Dillon worked with me on my new Venza purchase. He had a car all ready to go for me to test Drive when I got to the dealership and showed me a Michael Dillon worked with me on my new Venza purchase. He had a car all ready to go for me to test Drive when I got to the dealership and showed me all of the features on a Venza in the showroom. He threw a command start in at no charge and delivered the car to my house because I have a broken leg. The exact car I wanted wasn't in the lot so he sourced one in Vancouver for me. I purchased my previous car from Gateway and my mom did too. Great service and friendly, helpful people. More

New car purchase I bought a new camry le from parminder . He is an amazing sales person. Truely helpful and honest . Explains everything we need to know really helpful I bought a new camry le from parminder . He is an amazing sales person. Truely helpful and honest . Explains everything we need to know really helpful . Terry the finance manager is great More

Best Car salesman ever Good customer service. Everyone is professional. I would come back to purchase another car. Thank you for everyone that helped us. I would recommend p Good customer service. Everyone is professional. I would come back to purchase another car. Thank you for everyone that helped us. I would recommend purchasing a car from here. More

Excellent toyota corolla My new toyota corolla 2017 really looks nice. The service is really excellent. I reaaly appreciate the assistance from Edwin Fecundo.. I was really as My new toyota corolla 2017 really looks nice. The service is really excellent. I reaaly appreciate the assistance from Edwin Fecundo.. I was really assisted in the purchase and was very much oriented in all my questions. He is very much helpful. More

Awesome Visit It was an awesome experience! I got my 2017 Toyota Corolla SE in just 1 day. Isn't it great! Thank you to ROB MCGILLIS for making it possible and help It was an awesome experience! I got my 2017 Toyota Corolla SE in just 1 day. Isn't it great! Thank you to ROB MCGILLIS for making it possible and helping us, very efficient and helpful straight to the point of what we want and need! And also to KAMEEL KOYA who treat us with care when it comes to our care and finalized everything that we need! Thank you guys! See yah 😁 More

Thank you I would out of town and everything was taken care off and vehicle was stored at no charge untill I got back into town on days off! I would out of town and everything was taken care off and vehicle was stored at no charge untill I got back into town on days off! More

Parminder Sandhu Parminder sandhu is very helpful and knowledgeable towards toyota product. Recomend his services for any purchase of new or used toyota cars. Than Parminder sandhu is very helpful and knowledgeable towards toyota product. Recomend his services for any purchase of new or used toyota cars. Thank you for your help More