Gateway Toyota

New vehicle lease Recently had the unfortunate experience of being in a vehicle collision. Nobody involved sustained any injuries. The 2 year old Tundra that I was driv Recently had the unfortunate experience of being in a vehicle collision. Nobody involved sustained any injuries. The 2 year old Tundra that I was driving was a total loss. During the wait for insurance Adjuster I looked around at 3 other product line pick ups. I came back to Toyota for crash safety excellence in the Tundra, outright pricing value and product satisfaction overall. This is my 5th Tundra. More

Experience was amazing I was very happy with my experience at Gateway. Lilly was a pleasure and very knowledgeable. I recommend this Gateway dealership very highly. The car I was very happy with my experience at Gateway. Lilly was a pleasure and very knowledgeable. I recommend this Gateway dealership very highly. The car was beautifully clean and delivery was awesome. More

Great experience throughout ! Peter Jay & Cassidy were all great to deal with...knowledgeable and informative and overall just nice to have a conversation with so it didn't feel ! Peter Jay & Cassidy were all great to deal with...knowledgeable and informative and overall just nice to have a conversation with so it didn't feel like a selling experience. also dealt with Nikki and Lily at checkout time and they made sure every thing was OK prior to me exiting the dealership More

Gateway Toyota Super Service The team at Gateway Toyota can be summarized as professional, knowledgeable and genuinely interested in their clients. Zain, Marsha and Paula were ex The team at Gateway Toyota can be summarized as professional, knowledgeable and genuinely interested in their clients. Zain, Marsha and Paula were exceptional in service delivery. I will recommend anyone shopping for a new vehicle choose Gateway Toyota. More

Great experience Good customer service. Ill recommend this place for anyone. Paula , Rohan and Jean-Pierre was super and friendly. I have no bad comments:) thank you Good customer service. Ill recommend this place for anyone. Paula , Rohan and Jean-Pierre was super and friendly. I have no bad comments:) thank you More

Amazing review very informative. Very Informative and help with the purchase of our care. Appreciated the time and effort they put in showing us each part of the new vehicle. Very Informative and help with the purchase of our care. Appreciated the time and effort they put in showing us each part of the new vehicle. More

Excellent Salesman asked what we wanted on the phone and we got to the dealership the van was exactly what we wanted with all the options we wanted. It was read Salesman asked what we wanted on the phone and we got to the dealership the van was exactly what we wanted with all the options we wanted. It was ready to go for a test drive. He was very calm and courteous. Did not try and push to sell stuff we didn’t need. More

Friendy, Knowledgeable, Accommodating I was treated with respect, given all the information I needed to make an informed decision, and everything was done to stay within my budget. I was treated with respect, given all the information I needed to make an informed decision, and everything was done to stay within my budget. More

Horrible experience with Gateway management Will post no stars if possible. I was at Gateway Toyota Edmonton today to get a 2018 RAV4. While waiting for the sales rep to review my offer the sale Will post no stars if possible. I was at Gateway Toyota Edmonton today to get a 2018 RAV4. While waiting for the sales rep to review my offer the sales manager (Kameel Koya) came in and gave my family and I the worst insults of our lives. My little kids were so shocked. Kameel was extremely rude, disrespectful and told us we can go buy the vehicle some where else. We asked him the offering price and he asked why we wanted to know it like we can afford it and if we had an idea what vehicle we were buying. He basically told us we can leave the dealership and go anywhere we liked. Other managers at the dealership just said nothing. Mind you we were ready to pay cash for the vehicle and just wanted to see what Boxing Day deals they had because we have dealt with them for 6yrs. He then kept talking on and on in an attempt to make us feel ashamed for making a sales price offer. I have never been so humiliated, spited, degraded or belittled in my entire life by an individual with my kids watching the way this individual treated us. We drove to another dealership and paid cash for a brand new RAV. I have vowed never to step in there again after 6yrs of dealing with Gateway Toyota and also will tell as much people as I can how rude, disrespectful and insulting the management are. Thank you Gateway for spoiling our Christmas and the buying experience for the kids. Worst dealership in the country don’t waste your time dealing with them. Horrible horrible experience and a total nighmare. More

Service... what service This is the second major issue I have had with Gateway in regards to recall/warranty enhancement. They tell you they will order the parts and book a d This is the second major issue I have had with Gateway in regards to recall/warranty enhancement. They tell you they will order the parts and book a date for repair weeks away then when you get there, no parts. They say they will look into it and call back, they do and then they don’t. They call back with no additional info. They don’t follow up and then they don’t call back. So I call back 48 hours after dropping off the vehicle and ask questions and get yelled at because of my expectation of a follow up. My suggestion is to avoid their service department all together. More