Freedom Ford

On time, efficient and organized! Working with Cori, and Freedom Ford Service has been a pleasure time and time again. The staff and service department are very organized, super polite Working with Cori, and Freedom Ford Service has been a pleasure time and time again. The staff and service department are very organized, super polite and easy to work with, and do a great job of helping you with all your service needs. More

A Dealership with Integrity Some people can relate to going and buying a car and within a day figure out that the salesman/business writer knew that the individual was young, gul Some people can relate to going and buying a car and within a day figure out that the salesman/business writer knew that the individual was young, gullible and an easy target. My lesson was a large payment and high interest rate for a lengthy period of time. When I think of Car Dealerships, the first thing that come to my mind is - be guarded against the dishonesty and false promises, because all they want is money. I decided to part with my Mercedes (large payment and Interest rate) and possibly move into a Truck for less payments. There was a lot of concessions that needed to happen, so I did not feel very positive about the possibility of this happening. From the time I walked into Freedom Ford, I knew that I was at a dealership that valued their Clients. Paul listen to my situation, what I was hoping to achieve and wasted no time showing me my Freedom options. Within a couple hours, we had the details worked out. With the help of Mr. Jensen and Dan, Paul was able to put me into a brand new showroom Ford F-150. James helped by topping it off with a Service Package to ensure that my new F-150 will stay well serviced and all I have to do is Gas'n'Go! I now have Freedom - Why are you waiting? More

Easiest Vehicle Purchase! Jason called me up out of the blue because he had done some research on my current car loan and noticed we were paying exceptionally high interest. I Jason called me up out of the blue because he had done some research on my current car loan and noticed we were paying exceptionally high interest. I came down and Jason was able to show me a newer vehicle with everything I needed and more for the same monthly price as what I currently pay, but for a quarter of the interest. I hadn't planned on buying a new vehicle that day, but Jason made it very easy to hop into a new one and drive it home that night! More

maintenance service Courtney was fantastic, i couldn't imagine dealing with another service adviser. she was simply wonderful and made my service experience painless. i w Courtney was fantastic, i couldn't imagine dealing with another service adviser. she was simply wonderful and made my service experience painless. i will be returning to see her in the future for all my service needs More

Repeat customer. Bought 2013 Ford Edge from Gord, 2012 mustang, 2016 Shelby, 2016 mustang GT supercharger convertible Fast efficient service. Pleasure to deal with Go Bought 2013 Ford Edge from Gord, 2012 mustang, 2016 Shelby, 2016 mustang GT supercharger convertible Fast efficient service. Pleasure to deal with Gord Monahan & Paul Gilewich accomadated us and made it easy to deal with them More

Painless and comfortable Yuchen was amazing! He was a very friendly and humorous dealer. Yuchen welcomed us and treated my daughter and her best friend/sister with respect. He Yuchen was amazing! He was a very friendly and humorous dealer. Yuchen welcomed us and treated my daughter and her best friend/sister with respect. He answered questions that we had as well as anything the girls asked. We would def go back to him to do our next trade in/purchase. Friendly, accomodating, prompt and not pushy, Yuchen is the man! If he ever leaves Ford we will follow him!! More

Worst Dealership Freedom ford is the worst dealership I have ever deal with. I went there to look a vehicle. Firstly they gave us a fair deal and promised us to delive Freedom ford is the worst dealership I have ever deal with. I went there to look a vehicle. Firstly they gave us a fair deal and promised us to deliver our vehicle within 2-3 days well since after a week they couldn't arrange a vehicle. And they were making lame excuses that they will bring vehicle today or tomorrow. They were making excuses they are taking with other dealerships to get a vehicle for us. As I was buying a new vehicle so I sold my old one and now I don't have a ride because of them. Now they are saying they couldn't arrange vehicle for me. Even during the period I tried to call them but they were not answering my calls even they never call me back. I visit there place three times and everytime giving me same lame excuse we are arranging vehicle for you. I nerver gonna suggest this dealership to anyone More

Overall a good experience I dropped my vehicle off for "The Works" ie oil change etc and swapping the winter tires for summer. The job was supposed to take 1 hour and they wer I dropped my vehicle off for "The Works" ie oil change etc and swapping the winter tires for summer. The job was supposed to take 1 hour and they were to call my cell when done. I was in the showroom having a coffee (which is very nice by the way). When I saw the person who had been ahead of me get a call and leave, I waited until 1 1/4 hours had passed, still with no phone call and then went to the Mobile Express Office. My car was sitting on the lot and ready to go. After a brief wait behind 2 previous customers, the customer service person printed my paperwork and told me about a part that could be replaced in the future. She was pleasant and I paid and was on my way. This visit took a bit longer than in past visits, but all in all was okay. More

Excellent Service Excellent Customer Service. Very friendly, attentive and efficient. Great pricing. The best customer service I have ever received from a dealership Excellent Customer Service. Very friendly, attentive and efficient. Great pricing. The best customer service I have ever received from a dealership - keep up the great work! More