Freedom Ford

Excellent Service As a long time customer I am always impressed by the courteous and helpful service. My experiences at other Ford Dealerships has never come close to As a long time customer I am always impressed by the courteous and helpful service. My experiences at other Ford Dealerships has never come close to that at Freedom Ford. More

oil change and service After all the bad dealings i have had with other dealer ships Roxanne has been really good at looking after and getting my vehicle serviced wheth After all the bad dealings i have had with other dealer ships Roxanne has been really good at looking after and getting my vehicle serviced whether it be oil changes or any repairs and updates. and she will continue to due so. More

Booked an Oil Change I am upset at the fact that every time I book an appointment for an oil change at 8:30am, I don't get it back until 3:30pm or sometimes later. What i I am upset at the fact that every time I book an appointment for an oil change at 8:30am, I don't get it back until 3:30pm or sometimes later. What is the point of making an appointment if it takes close to 8 hours? I know that I didn't wait in the chalet, but I should not have to wait there to get faster service. Isn't it the whole point when making an appointment to be the first in - first out, especially since it was first thing in the morning? More

Came for a tire swap, bought a brand new truck. Overall I had a rather mediocre experience at Freedom Ford. We all agreed on a certain price, I gave them a down payment. The next day I receive a cal Overall I had a rather mediocre experience at Freedom Ford. We all agreed on a certain price, I gave them a down payment. The next day I receive a call asking for an even larger sum for the down payment. they also managed to hide A $5000 maintenance package I did not agree too. And only finding out about it as I am signing the paperwork. bringing a simple F150 into the $70,000 bracket (MSRP 56,000!) and only a XLT to boot. Good, friendly Salesman. But I will NOT be buying from them again. The friendly people are the only positive I can say about my time at Freedom Ford. Completely disgusted by nearly everything else. Will probably do my maintenance at Sherwood Ford... Since I payed $5000 and it works at any Ford dealership. More

Fast and fixed Lee Anne was friendly and booked my car in quickly. Service was done in 2 hours and I had my car before noon. Problem was corrected under warranty. Lee Anne was friendly and booked my car in quickly. Service was done in 2 hours and I had my car before noon. Problem was corrected under warranty. More

running board and CV repair A quick and comprehensive repair with accurate time and price. Very happy as always with the service work. I liked the time forecast provided and the A quick and comprehensive repair with accurate time and price. Very happy as always with the service work. I liked the time forecast provided and the cost estimate. No surprises. More

Quick, efficient service Lisa was very professional and pleasant, she explained everything that was done. I am satisfied with the service provided. It was done in a timely f Lisa was very professional and pleasant, she explained everything that was done. I am satisfied with the service provided. It was done in a timely fashion. More

My recent service experience There is a problem with the left turn signal that was not corrected, it may be as simple as a bulb. Keeping in mind that the problem did not present i There is a problem with the left turn signal that was not corrected, it may be as simple as a bulb. Keeping in mind that the problem did not present itself when I brought the truck in, I am going on the assumption that it may have been as simple as a visual inspection of the bulbs or a bulb, I am returning the truck to the service department on Friday to have the issue, hopefully, diagnosed and repaired. There is an inconvenience issue here, where I am needing to follow up. If the problem is more complex than a bulb, I understand, but if it is a bulb, which is a low value item, I think could have been corrected. The example I draw on is that my windshield wiper blades were replaced by Freedom Ford when they showed wear, not failure but wear. Let's see what happens when I bring the truck back in. Regards, Dave Popowich More

service both jennifer and cori were very pleasant to deal with and proffessional, greeted me with pleasant hello.when picking up made sure i was satisfied wit both jennifer and cori were very pleasant to deal with and proffessional, greeted me with pleasant hello.when picking up made sure i was satisfied with the service they provided More

Friendly service personnel I have been using the new vehicle sales and service departments here for many years and have had very consistent and helpful service. This time was f I have been using the new vehicle sales and service departments here for many years and have had very consistent and helpful service. This time was for oil change and brake service. I had my F-150 back at the time requested and Cori was very helpful and always with a smile. More