
Freedom Ford
Edmonton, AB
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1,853 Reviews of Freedom Ford
Review Was Pleased with the service, but hard to rate if the quality of work, as time will tell if there are oil leaks etc. Thanks Was Pleased with the service, but hard to rate if the quality of work, as time will tell if there are oil leaks etc. Thanks More
Have been double charged Was double charged on 4x4 service and still no attempt for Freedom Ford to pay me back....just avoiding paying me back my money and no phone calls bac Was double charged on 4x4 service and still no attempt for Freedom Ford to pay me back....just avoiding paying me back my money and no phone calls back from service manager either. More
Oil change and service Everyone was courteous and helpful. I was a walkin for oil change. The wait was minimal and the service complete and fast Waiting area was comfortab Everyone was courteous and helpful. I was a walkin for oil change. The wait was minimal and the service complete and fast Waiting area was comfortable More
Courteous, efficient service Lisa the service advisor was very courteous and knowledgeable in explaining our service needs. Our vehicle was ready within the estimated time, and th Lisa the service advisor was very courteous and knowledgeable in explaining our service needs. Our vehicle was ready within the estimated time, and the work was done to our satisfaction. The complimentary oil change feature is greatly appreciated! Retorqing the wheels the next day when we dropped by was done very quickly. We are totally satisfied! More
broken radiator hose Great experience, got in right away. Dealt with Cori in the service department. Was very professional. She ended up staying late to wait for me, so Great experience, got in right away. Dealt with Cori in the service department. Was very professional. She ended up staying late to wait for me, so I could pick up my truck on the way home from work. I would definitely bring my F150 back there again. More
Excellent service all around! No better service around. Need my truck services immediately because I use it every day for business. I was promptly booked in for service and a loan No better service around. Need my truck services immediately because I use it every day for business. I was promptly booked in for service and a loaner was provided. It was great!! More
Roxanne was Great! Had the best service yesterday. My service advisor's energy was just contagious. She was very courteous and very professional. I have never experienc Had the best service yesterday. My service advisor's energy was just contagious. She was very courteous and very professional. I have never experienced such great service from anywhere before. Yesterday was the first time I've ever met her and it felt like I've known her forever. Told me husband and Co worker about this and will be telling everyone about this. Ps: the shuttle driver was very very nice as well More
Satisfaction Everything was handled professionally. We were very satisfied with Samantha's professionalism. We felt that freedom Ford inspection was not adequate a Everything was handled professionally. We were very satisfied with Samantha's professionalism. We felt that freedom Ford inspection was not adequate as our personal mechanic found a couple of leaks. Which Ryan has promised to correct if it justifies the need at a later date. More
Brake repair Roxanne was her usual lovely self; helpful, efficient, professional, friendly and had us in and out of there lickety-split. She really is the best. Roxanne was her usual lovely self; helpful, efficient, professional, friendly and had us in and out of there lickety-split. She really is the best. More
Oil change I had to take my vehicle in for a oil change. I was told it would be around 60-75 minutes. I went to the service department after 2 hours and my vehic I had to take my vehicle in for a oil change. I was told it would be around 60-75 minutes. I went to the service department after 2 hours and my vehicle was ready. More